What our clients think of us!

Softness of carpet. No residue. Stays cleaner longer.

I like the pet treatment.

I have children and I love that it leaves nothing behind. The carpet cleaned up nicely and the technician was effiecent and quick with the carpet cleaning.

The service is prompt, well performed and very professional.

I had two workers show up accidently to my house to clean carpets. The first guy had started pretreating the house. Then the other guy showed up and asked the first guy to leave to do a job in slc- it took him 20 min to pack up all of his things and then the other ones started the process. I was just frustrated because the customer wasn't even taken into account at all - I was in a hurry to go somewhere and know my carpets could have been done 30 or more minutes earlier had the first guy been allowed to finish. The second guy kept trying to upsale me the whole time- very frustrating! I have used you 6 or more times and never had somebody put that much pressure on me to purchase additional things. Not so happy this time around unfortunately!

my carpet still have a strong odor even though I paid extra for the protectant. The representative gave me a good deal because I was not going to pay $50 per room thats outrageous.I was also told I would get a phone call two days before my service to tell advise me when they would be coming. I ended up calling them the day before because I have not heard anything. I also had to call them on the Day of Service because 6 p.m. Rolled around and no one has shown. just a pointer if you guys are going to park in driveways, you need to make sure your vans do not leak oil as the one did on my driveway.

I would like to be able to schedule an appointment for a more specific time window. And just be charged what I was quoted on the phone.

On time and price is what was quited

The website stated the carpet would dry in a few hours. My stairs and some areas in living room were two days. The stair carpet is very stiff. That is not a big deal, but according to your ads, that was not to be expected. After things dried, I don't see anything super spectacular. The carpets are clean, but not more so than when I had other companies clean my carpets at about half the cost. In other words, while the employee was wonderful, I don't feel like you have a superior product like you advertise.

We had a $25coupon that was not honored. Your representative did a fine job on the carpets
but we feel that it was false advertising by offering a $25 coupon but not honoring it unless we spent more than $100. NO WHERE on the coupon does it say that it is good only if you spend over $100. Thus, since we felt that was false advertising, we would have a hard time using your service again.

That all the spots come out and everything dries very quickly and smells great and clean!

There was a mix up on the time scheduled but it turned out all right.

Kyle was very professional and my carpets look great and dried fast .
I'll be calling zerorez again.

I love that there isn't a chemical smell after cleaning and the carpet is soft, not crunchy.

I was disappointed when I couldn't use my coupon and the technician didn't even tell that I couldn't use it. He quoted $219 and I gave my debit card and he left. He didn't come back to tell me that I would be charged $255 because the coupon had expired.

Very efficient, friendly workers, excellent job!

Technician was very informative about process. Carpets look clean. I'm very satisfied with your service

Price seems reasonable. Chris was careful in my house not to mar walls or corners. Fast but thorough. But my stairs are still damp 10:00 tonight (since yesterday afternoon).

Respect and care to my home. Explained process. Worked quickly. I was under the assumption they were coming earlier than they did. I had to call and find out when they were coming. I had plans to be somewhere at 5P and had to cancel them because the techs were still at our house. I am very pleased with the results.

our carpet was cleaned yesterday. Today after allowing dry time, both my husband and myself cannot see improvement. Our carpet looks dirty. We could not see that it made a difference in having it cleaned.

Fernando was very polite and friendly....
Liked the call that a worker finished earlier than planned and could come earlier
True that the carpets weren't "crunchy" after it dried
No wet drippy mess after finshed

You backed up your product by returning to clean spots.

I have used 2 Zerorez technicians in Salt Lake and have been very pleased both times. I used Rick last year and Lauren this time. I was also very pleased to see that 2 women were my technicians this time. They all did a great job---old carpet with stains that look great when they are done. Thanks

I like how friendly the techs are and how efficiently they get the job done.

I loved how clean our tile and grout looked. It looks brand new

It's safe for me kids

It really works - the carpet looks cleaner than when I use other carpet cleaners.

Too many e-mails! And I was told we were third on the list for the day and it would be about two o clock but it was 4-4:30 before he got there. A simple phone call telling us he had delays would have helped from messing up my afternoon!!!!

carpets look beautiful and stay that way for a long time!

Good cleaning job.
Professional yet friendly staff.