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based on 34298 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was absolutely AWSOME and not only did a fantastic job but was very professional! Thanks you Zerorez for a great job!
I was impressed that you would send someone back to reclean our carpets when we weren't happy with the job that was done at first. The 2nd technician was great. Carpets look great now.
love it all. Bobby was wonderful!!!!!
After having many visiting family members for a two week period, including grandchildren who go barefooted all day and run in and out over and over, our carpet has never been more dirty and grungy and in need of cleaning; Zerorez came to the rescue - it looks absolutely wonderful, a difference I can hardly describe. Seeing the carpet was such a 'disaster', the cleaning tech was very, very thorough in making sure it was done just right. Isaiah did a SUPER JOB for us, and he's so pleasant, too. We couldn't have been more pleased with the results. Yes, we'll definitely call Zerorez when it's time for the next cleaning.
The service was great, thanks! However your employee came across as pushy. He told me twice that he wouldn't get a bonus unless I rated him at a 10. He also tried to sell me more protectant than I wanted or could afford.
for a carpet the showa the dirt and matts down my wife says it is the best job she has seen
The service and outcome were fantastic!
Michael cleaned our carpets yesterday and they are dry today with little residue. He was efficient and honest about the possible outcome for some stains. The fact that there wasn't water running down the driveway was also a plus.
My carpet still does not look entirely clean, especially on the stair steps
Carpets looked great after cleaning. Love the no residue. Technician was very friendly & courteous.
The customer service was fantastic. Jase did a fabulous job and I will always request him in the future. He went to extra effort to make sure the job was well done.
Thank you for sending him our way!
Name removed
The tech was knowledgable, friendly and worked like very hard!
The carpets were very clean and dried very quickly the service technician was also very knowledgeable and very easy to work with so enjoyed the whole transaction
everything
The job was done past my expectations. Years of build up and now I feel like I have a new house again! And Isias was WONDERFUL to work with! I will HIGHLY recommend him and Zerorez. Worth every penny I spent! Thank you!
-LaRene
I liked how quick the job was done. I also liked how clean my carpets were.
Carpets are always cleaned and great customer service. Max did our carpets...very professional. Thanks for hiring
Good people!
great product, competitive price, great service and actually showing up when you say you will.
I have used the Zerorez system for many years and I am convinced that it is the best cleaning system in the business. I have recommended Zerorez to neighbors, friends and family. A great system and knowledgeable tech. Thanks for your service.
Your products do a good job, my carpets always look 100% better after you leave. I also appreciate your promptness and taking time to explain every detail of your visit.
the carpets look better than the competitors have done in the past and the carpet is older so that is hard to do. Many Thanks, First name removed & Carole Last name removed.
DO NOT SELL OUR NAME TO OTHER COMPANIES. WE DO NOT WANT PEOPLE OR BUSINESSES CALLING US. THANKS!
send me bills which show the service address; show me the bill before swiping my card - who knows when I will get a refund since you can't or won't do a refund on the card
Otherwise, it was great
I love that you don't use soaps...my carpets don't dry crunchy and they stay clean much longer. Also, your service people have always been awesome. They are fast and professional and I feel comfortable with them in my home.
The carpets were really clean fast and there was no chemical odor. The tech was really great and quick to answer any questions.
cleaned better then I thought it would
No smell
Very polite and efficient
Carpets look good
Your representative was friendly, very competent, knowledgeable, on time, and worked hard. Good work.
On time service.
Efficient hardworking technician
End results of beautiful work
Happy with the results. Technician was very thorough.
Came back and cleaned an area that was missed the first time.