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based on 31538 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Like the way the carpet is not soggy for along time. You do a good job.
quick and efficient cleaning Chris was very understanding when my dog decided to have him for dinner.
Drys fast and no residue
Very friendly people and great results.
My carpets were cleaned thoroughly. You were able to remove rust, grease, dried blood and ground-in dirt. I'm impressed!
Excellent results - no smelly residue - or sticky feel. Service technicians- professional, friendly and respectful to the home/
Jerom is a great service tech....the carpets are clean and he was very good to get the water off our wood floors. We like your cleaning products that leave no residue .
Thank you
The Webbs
The really clean carpets
When Angelo came back to redo the high traffic areas that Eddy didn't do a good job on, he did an excellent job. Thank you for following through and making me happy.
I need a little more time to see if the spots come back. As of today 11/1/13, it looks very good. I'm not completely satisfied with the price. One small room and hall seems a little high $92.00, but maybe I just need to shop around. Taylor was great!
Mrs. Last name removed
My sofa is not clean in some spots - spots that should have come clean if done properly, but the technician was very nice in spot cleaning my dining room carpet and reminding me of the gift card that I was sent.
the effectiveness of the empowered water.
Curteous and conscientious crew.
the tech who did the carpet was efficient and very much a people person. a good person to be the face of your company.
Great Service, Great service team, very fair on price. Quick Drying and my carpets look brand new! Thank you!
Even after being told by your manager, I would receive a $40 credit i it still hasn't happened. When I spoke to her she said it would take a couple of days. That was Oct. 18. I'm sorry to say but that is disappointing, especially when I have been such a good customer with both my rentals and home
Name removed
They work extremely well. I was very happy with the results of using your pet treatments.
The cost I was quoted was $179.00, however the cost ended up being over $500! The quote was $729.00, but I simply could not afford that.
I do realize that I had some pet issues as this was a rental, but $500? When I went to look at it after that, I would have expected the carpet to jump out at me as being cleaned $500 worth. Instead I was not impressed at all.
This was my third time using Zerorez, the time before I went with someone else and was really disappointed. My carpets looked awful, I felt like it was a total waste of money. With Zerorez I feel like the carpet gets really clean, I will be staying with you from now on.
We loved how quickly and thoroughly our carpets were cleaned, with no residual odor. And we especially liked the technician, Chris. He was knowledgeable, friendly, and went above and beyond to address other cleaning issues we had questions about. We'll definitely be using Zerorez for all our carpet cleaning in the future.
Your technician, Jesus, was extremely courteous and helpful. He was at our home on time and finished just when he said he would. We hope all your technicians are as competent and thorough as he is. Thanks for another excellent experience. Carpets look great.
The carpet stays cleaner much longer than other carpet cleaning services I've used.
I like the fact that you don't leave a residue, and that you get the carpet cleaner than any of the other services we've tried. I also like your guarantee. That's what got us to go with you in the first place, and the service and quality of your work keeps us coming back.
It is quick and cleans well.
My carpets look better than the day we moved in!!
your personel are very knowledeable and freindly. I am very pleased with a job well done.
the man you sent is a pro. I will use you again. thanks
On time and got what I expected. No pressure to buy more than I wanted.
Very courteous technician, carpet dried much faster than carpets previously cleaned by your competitors. No pressure or oversell; no arguments about my request to clean around some pieces of furniture I chose not to move.
Friendly service. Great results
The one thing I would like to discuss is an area in our great room that needs to be cleaned thoroughly. Do not know what happened but it is in a wee corner where a cabinet is about 12" from a door and it looks less clean than the area around it.