Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 34297 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 4, 2014 — Rated 3 out of 10 by E.D. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Not on time - rescheduling was very difficult.

Report a concern   August 4, 2014 — Rated 10 out of 10 by V.B. Zerorez Salt Lake City
What do you like about our products and services?

The carpet are so clean now.

Report a concern   August 3, 2014 — Rated 10 out of 10 by M.R. Zerorez Salt Lake City
What do you like about our products and services?

Green and that it works!

Report a concern   August 3, 2014 — Rated 10 out of 10 by Scott Carroll Zerorez Salt Lake City
What do you like about our products and services?

Friendly technician from what I could see he knew what he was doing. Carpets looked a lot better after.

Report a concern   August 3, 2014 — Rated 4 out of 10 by L.W. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The carpet did not seem that clean afterward. The stains were just normal stains, so I don't see why they could not have been cleaned? I'm not asking for a free handout, but I was just wanted to let you know.

Report a concern   August 3, 2014 — Rated 10 out of 10 by R.R. Zerorez Salt Lake City
What do you like about our products and services?

Our tech was the best

Report a concern   August 3, 2014 — Rated 10 out of 10 by jeni price Zerorez Salt Lake City
What do you like about our products and services?

The tech was very friendly and super fast.

Report a concern   August 3, 2014 — Rated 10 out of 10 by A.M. Zerorez Salt Lake City
What do you like about our products and services?

Knowledgeable and friendly technician that did a great job. He listened and really cared. It is also very nice to have a short dry time when compared to other cleaning companies.

Report a concern   August 3, 2014 — Rated 10 out of 10 by R.P. Zerorez Salt Lake City
What do you like about our products and services?

Our technician, Max, was professional and knowledgeable. Took his time to do the job right. The best part? We could tell he that he was proud of the work he did for us.

Report a concern   August 3, 2014 — Rated 10 out of 10 by Laura Lee Anderson Zerorez Salt Lake City
What do you like about our products and services?

They work well and do what is claimed they will. Everything is clean when the technician is done and it stays that way for a long time. The house smells cleaner and feels fresher with all of that dirt gone. We don't use anyone else for carpets or tile cleaning.

Report a concern   August 3, 2014 — Rated 9 out of 10 by S.F. Zerorez Salt Lake City
What do you like about our products and services?

No detergents, friendly technicians, careful of the corners

Report a concern   August 3, 2014 — Rated 10 out of 10 by J.W. Zerorez Salt Lake City
What do you like about our products and services?

Your tech was very personable and helpful. He tried his best to remove a stain that had set in

Report a concern   August 3, 2014 — Rated 10 out of 10 by M.P. Zerorez Salt Lake City
What do you like about our products and services?

Jarom did an amazing job cleaning our carpets and answering any questions I had and
He worked very hard. He is the reason I would have zerorez come back out to clean my carpets again!!
He took great care of us!

Report a concern   August 3, 2014 — Rated 4 out of 10 by C.C. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The carpet was still very wet after 10 hrs!!!
Not quite the promise your commercials say nor your message when you are put on hold calling in. Out stairs were soggy until the following day.

Report a concern   August 3, 2014 — Rated 10 out of 10 by Chris Bennett Zerorez Salt Lake City
What do you like about our products and services?

Was honest, very descriptive of hiw it would go and what to expect. My carpets look amazing.

Report a concern   August 3, 2014 — Rated 10 out of 10 by B.V. Zerorez Salt Lake City
What do you like about our products and services?

Great job, wonderful worker and fantastic results.

Report a concern   August 2, 2014 — Rated 8 out of 10 by V.B. Zerorez Salt Lake City
What could we do to improve?

Do the job right the first time.

Report a concern   August 2, 2014 — Rated 10 out of 10 by V.S. Zerorez Salt Lake City
What do you like about our products and services?

Carpet dries fast and is not crunchy.

Report a concern   August 2, 2014 — Rated 9 out of 10 by K.W. Zerorez Salt Lake City
What do you like about our products and services?

The carpets all looked beautiful when they finished. They dried quite fast.

Report a concern   August 2, 2014 — Rated 9 out of 10 by L.A. Zerorez Salt Lake City
What do you like about our products and services?

The carpet stays cleaner longer

Report a concern   August 2, 2014 — Rated 9 out of 10 by D.R. Zerorez Salt Lake City
What do you like about our products and services?

The person that came to my house was professional and courteous.
I think the method keeps my carpet looking better longer.

Report a concern   August 2, 2014 — Rated 10 out of 10 by W.W. Zerorez Salt Lake City
What do you like about our products and services?

Quick professional & leaves no Oder

Report a concern   August 2, 2014 — Rated 3 out of 10 by M.C. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Though my carpets were cleaned very well this time (which was a "fix-it" visit), I feel your prices are ridiculous. For the amount I paid, I should just not clean my carpets and purchase new carpet very 4 years or so.

Report a concern   August 2, 2014 — Rated 10 out of 10 by S.S. Zerorez Salt Lake City
What do you like about our products and services?

Did a good job

Report a concern   August 1, 2014 — Rated 10 out of 10 by P.S. Zerorez Salt Lake City
What do you like about our products and services?

The service was fast and efficient. George took care not to damage our furniture and hardwoood floors. The carpets look fantastic.

Report a concern   August 1, 2014 — Rated 10 out of 10 by Kim White Zerorez Salt Lake City
What do you like about our products and services?

The carpets really get cleaned and you dont leave soap and chemicals in the carpet

Report a concern   August 1, 2014 — Rated 0 out of 10 by K.N. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I have always loved you. What happened????? New guy or something? He did decent of the obvious wear in the hall way, but my living room is a huge disapointment. The area in front of the couch was fluffy, but as I vacummed an put away furniture the real story unfolded and I was so shocked to find the disapointing results. I went ot work on my own, but really, if I wanted to do it, I din't need you yet, right? I still got a lot up on my cleaning towel and one area of a food splatter My kids drinkable yougurt the night before you came) was completely ignored. I really need to call again, a rep returned my message and tried to reschedule me for a fix up. (thanks) I forget to call during business hours. I used vinegar and water to re clean the most disappointing areas so I could move back in. The hard work took care of most of my irritation, but I do feel you owe me money back or another visit. For now it is fine, (eye roll) I'll try to remember to call again later today and we can schedule something in a couple of months.

Report a concern   August 1, 2014 — Rated 9 out of 10 by E.B. Zerorez Salt Lake City
What do you like about our products and services?

The technician was courteous, friendly, and knowledgeable. My carpets look fantastic.

Report a concern   July 31, 2014 — Rated 10 out of 10 by E.G. Zerorez Salt Lake City
What do you like about our products and services?

They Help Take Stains OfF My carpet

Report a concern   July 31, 2014 — Rated 10 out of 10 by Todd Williams Zerorez Salt Lake City
What do you like about our products and services?

Very knowledgeable and friendly technician.


Privacy Policy