- Phone: 801-288-9376
- Visit Website
based on 31538 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I liked how great my carpet looked immediately after they guys left. I also thought it was neat that they educated me on how the product works.
The guy who came was wonderful! It smelled nice as it was being cleaned, but today it didn't smell nice anymore. We also vacuumed with our rainbow today, and we still got as much dirt up as before the cleaning. We were a bit disappointed in that and thought it would have made a difference.
technician was extremely friendly and knowledgeable and did a great job. I w;would ask for him by name next time. He was able to get out most of the very bad pet stains we had.
I am pleased with how clean the carpets become and the reliable technicians that work hard to please.
Clean cut worker, good job.
Very pleasant and efficient workers. However, I you charge too much.
Good job and so far my carpet still looks good. A nice young man.
I am a first time customer with Zerorez. I was completely satisfied with how clean my carpets are. The true test will come in time after I see how well the cleaning and protectant hold up. But what I can tell you without any reservation at all was how well I was treated by the young man, Angelo, who was your service rep. . He was very courteous, explained what the process was, took great care in protecting corners and woodwork. He answered all my questions and was very thorough in cleaning. I was very impressed with his abilities and the way he represented your company! He did an excellent job!!!
I like how clean my carpets are when you're done.
more affordable. I would clean more often if it was more affordable. two rigs were missed. tech did a good job. Overall very happy with the job
I like that the cleaning is done quickly and that the rugs/carpets dry quickly. I like that there is no odor or chemical smell afterward.
Adam, your cleaning man was very presentable, courteous and did a thorough job of cleaning my upstairs carpet areas, one sofa and a large woll area rug. The result of all his work was very satisfactory.
Liked that there was no residue left on the carpet and that there were no chemicals used
great results good costumer service, friendly technian
We love that Zerorez arrives professionally, explains what their plan and process is, takes time to fully understand your concerns and then handles the job quickly and with great results! No residue left behind, stains gone and the carpets fresh, clean and soft! I will definitely recommend Zerorez services to anyone!
Great tech. Did a great job. Very friendly.
They did a great job cleaning the carpet. The technician was friendly and knowable.
We have used Zerorez multiple times and have been impressed with the quality and professionalism of the crew. They are on time, within the time frame they give you and work hard to get on their way, yet are detail oriented.
Carpet looks great. Great customer service. Eddy and Jake came back and handled the tough spots that I thought would no come out.
Your promptness, efficiency, courtesy, and professional demeanor.
All went well!
Good service and product. More communication before the visit is needed.
Even though you said you called with a reminder, I have no record of one on either phone. I scheduled way in advance and yes I requested an afternoon appointment, 6:00 PM is way too late!!!
Our carpet looks so much better! The representative was efficient and personable; gave valuable advice regarding the way to keep our carpet clean longer etc.
My carpets came out very nice and the company promptly took care in resolving customer service issues. Thanks!
I like the friendly service tech that did the work, and I am very pleased with how my carpet looks now that it is clean!
Rick was very professional and did an excellent job!
YOU WERE ON TIME AND DID THE CLEANING IN A PROFESSIONAL WAY. THE TECHNICiAN EXPLAINED HOW ZEROREZ WORKS AND WAS POLITE. HE MADE SURE WE WERE HAPPY WITH HIS WORK. I THINK I WAS CHARGED FOR AN EXTRA ROOM AND YOUR COMPANY IS FOLLOWING THROUGH WITH THAT. I WAS HAPPY WITH THE SERVICE.
I liked how the cleaner explained the process and suggested options but didn't make me feel pressured into adding more services. My carpets look great!
If you could find a way to get sliders to just raise the furniture and slide it that would make things a lot easier but overall the tech did a great job!