What our clients think of us!

The tech was great and my carpet looks fantastic!

The friendly technicians.

The service was outstanding!

I liked that your technicians came at the scheduled time,both two times we used your service. Also they were friendly and knowledgeable about their job.They both tried their best to get stains and badly soiled spots out.They both worked hard to get our carpets as clean as possible.It speaks a lot about their training and company they work for.Also the first time we used your service our carpets stayed cleaner for a very long time,much longer than they did with the previous companies that we used before.Unfortunately our most recent cleaning didn't turn out as clean as the first time we used your service,not because of the lack of the hard work and dedication of you technicin or your products or your equipment. But because we hadn't had our carpets cleaned for quite a long time and they were very badly soiled we blame ourselves for that. We are very satisfied with his performance,hard work and the time he spent to try and get our carpets as cleanas he possibly could. We also very satisfied with your great company and will definitely use your company in the future but next time we won't wait as long between cleanings. We know why Zerorez is the tops in your business. I almost for got to mention how I like how fast our carpets dried after they were done. Thanks for the great service,Name removed

Our carpets always look so great!
Your people are so polite and careful about everything in the house.

That is excellent job I guy that did our carpets was really professional and seem to know his stuff

Not at this about product but the service man. Worked to make sure i was satisfied

I have had experiences with two different technicians on two different occasions and in each case they were very professional, friendly, and patient. When I explained that I couldn't afford to have all the work done yesterday that I had originally intended to have done, the technician explained the minimum service fee and I was able to change my plans and still meet the required minimum. You guys are great!

good communication, product works.

They were able to remove stains that have been there for years. Fast and friendly service.

My carpet was not clean. Last time you did a fantastic job
This time was not done well. I took pictures & sent them to
Rick. Not happy at all

I loved the guy that came. I loved the nice natural fragrance afterward. I like that it is free from chemicals and fake smells. It got up the dirt and stains. You guy are great.

Our carpets and spotless and feel so soft!

Both cleaning were sooner than scheduled. There was a bit of mad rushing around

You showed up two hours late. 1:00pm when I was scheduled for a morning appointment. You failed to notify me of my appointment the morning of service and when I called in I was connected to a dispatch who wasn't there but did allow me to leave a message that was not returned until 1:20 pm. Service workers came but had broken machinery or the first application machine that is similar to a spot removing cleaner. The final result was no better than any other carpet cleaning business. One spot still shadowy dirty. Wife immediately noticed it and wants recleaned. Way different than last year. I was using a coupon that promised a free boondocks gift card if I booked a cleaning. And I mentioned that fact when I booked the cleaning. The technician remarked that he was not given any coupons when he left the shop. Dispatch was notified of my dissatisfaction. On the positive, technicians were courteous and friendly and did the best they could with half the equipment. Disposal fee is a joke.

Name removed

The guy who cleaned my carpets was great! I will always request him in the future.

Dries fast

I like the technology, and the service was great

Your service is thorough and the quality of your work is better than any others I've tried.

I was pleased with the service that I received. My carpet looked clean and the technician was pleasant and efficient. Thanks

Our carpets are much cleaner than we thought they could be. The service men were professional and thorough.

The friendliness and thoroughness of your staff as well as how clean the carpet got.

I liked the online scheduling and convenience of payment options.

Great people and easy to work with.

I was told that I was the fourth appointment for the day. My appointment was to be in the afternoon. I waited around all day and FINALLY at nearly 7 pm the tech showed up. I do not consider 7pm to be "afternoon." I considered it to be evening . I do not blame the tech for the lateness of the work. however daylight was leaving and viewing the areas to be cleaned would have been easier earlier in the day.

If I had known that my carpet was not going to be cleaned until so late in the day I would not have even made the appointment. I should have read the reviews found online. I would not have been surprised. I was on the verge of placing a complaint with KSL Radio letting the advertising staff know how the lack of timeliness might ruin the company and ask why they support a company with a poor record of timeliness.

i AM HAVING PROBLEMS WITH THE CARPET BEING CLEANED PROPERLY THE FIRST TIME. YOU ARE GREAT TO COME BACK AND FIX AREAS MISSED OR NOT PROPERLY CLEANED HOWEVER, IT WOULD BE BETTER IF I DID NOT HAVE TO CALL TO GET IT RECLEANED

THE REPRESENTATIVES ARE GREAT TO WORK WITH, HOWEVER, AM NOT SURE WHY IT DOESN'T CLEAN CORRECTLY THE FIRST TIME.

Our carpet felt kind of crunchy afterwards. Not a big deal really, just the only reason I left an 8 instead of 10

Your people do a good job of cleaning.

Stay cleaner longer,good service.

Courteous and prompt technicians, good quality job.