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based on 34893 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We used Zerorez in our home in California and were always pleased with the results, so we decided to use it here. Results were not as good as we had hoped, some areas just didn't come clean. Not sure what the reason was, maybe the type of carpet.
The person who came was very thorough though and even went over some areas several times. The rugs dried quickly which is a big plus.
It was also more expensive than what we paid in California.
People and service - great!
The technicians are well trained and efficient. The job is always done correctly. The carpets stay clean.
the cleaners were very polite, arrived on time and took out some serious stains in the carpet. the people and end result was excellent.
My carpet always looks so clean after you come. They stay clean longer, too.
great job and the technician was very progessional
The dirt in the high traffic areas was removed way more than my expectations.
Good customer service even when things go wrong. That says a lot about a company
The technicians were knowledgable and respectful.
The carpet looks so much better. It did take at least 24 hours to dry.
They clean really well.
I have used Zerorez twice now and have been impressed with how clean my carpets look.
non chemical
Lots of extra costs for sport removers etc.
Technician was very professional and timely.
price, some treatments just seem way out of line for price/value. Like the deep pet treatment 75$ per gallon seriously?
if the product cost that much you'd be best to figure out a different solution. Home owners choke on that.
You have awesome representatives who come when they say they are going to and they work very hard to do a thorough job!
The employee was really nice, he went over areas that were stained a few times to make sure they were done the best they could be. Although he did not do in the front bedroom closet,which I did want done.
There isn't any residue left in the carpet.
The work is thorough an it doest't take all that long to dry.
Always on time, very professional, taking care not to damaged property and carpets are always clean, however, they do take longer to dry than I am told to expect.
It left my carpet super soft and looks clean a fluffy. I love it!!
My carpets always look amazing after you clean them and they stay cleaner longer than other carpet cleaners. I have been a loyal customer for 8 years and will never have anyone else clean my carpets or upholstery.
Carpet was not horribly wet
My experience was great.
Pricing does not make sense.
The carpet was quite stiff afterward and I couldn't help but feel like there was quite a bit of residue left on it. Also, the stain by the backdoor (the main reason we brought you here) is better, but still there. Our technician was considerate, punctual and competent.
quick work, fast drying, no chemicals
Everything!
I have never had cleaner carpet, the old pet stains are gone and all the people I delt with were great!
I need to know who you are.