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31538 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpets looks great, tile cleaning was not great, edges were not cleaned very good a waste of money
Very clean carpets! Great service. Michael does a great job. Every worker has been good. But I love to request Michael!
Don't try to double the price after arriving at clients home.
Professional and courteous, on time, and very thorough. They explained every charge in detail and how the cleaning worked.
Troy did a very great job for me. I will be calling you again thank you.
Everyone was very helpful!!
Jarom was on time, work was done quickly, friendly and polite. He was referred to us and we would refer him to others.
You did a very good job of removing stains from my carpet. I also feel that the tile cleaning was well worth it.
Didn't really get the carpets clean. We needed to redo them ourselves in order to remove the tough dirt.
Did a great job on our couch!
the representitive Billy was amazing with my unique situation. I will get my carpets cleaned more often now i have found a company i feel comfortable.
better specials
Left my 9 year old carpet looking almost new! Michael was the best! Thank you so much! We had considered buying new carpet but heard from a friend that you did such a great job. We were not disappointed at all. Thanks again!!!
The carpet it's not soaking wet when it is cleaned
I thought our carpets looked great. The gentleman was professional and answered all my questions and the services were done in a timely manner. I would recommend you to all my friends.
this was very thorough. the process was the best we have ever had. good concept
no chemicals
Great service and technician.
Knowledgeable staff, very happy with results!
I like the fact that the cleaning method Zerorez uses is safe for children and pets. I have 15 grandchildren who like to play on the playroom carpet and I comforted to know they are safe from the chemicals used. And the carpets are very nice and clean. Thank you! I was very pleased with the explanation by Rick about how Zerorez cleaning method works and he did a very good job. My carpets are clean and safe and I'm happy! Thank you!!
P.S. Next time I have my carpets cleaned by Zerorez I'd like Rick again. Name removed
Customer satisfaction was outstanding. After our initial cleaning this year we felt our carpet didn't get the best treatment but once we contacted Zerorez about our issues a new cleaning was scheduled. We couldn't be happier with the results! They look and feel as amazing as they have in the past. Thank you!
My carpet was clean and soft.
I like the fact there is no chemical residue used in the cleaning.
That you don't use chemicals or detergents that attract more dirt, etc., at least according to your ads.
How do you prove that, and, how can we as the public verify your claims? Thanks.
Be more honest about the prices during the order process.
Cleanliness and less smell.
Carpets are cleaned with no residue. Trustworthy employees
Best carpet cleaning I have ever had. Magical!
Our technician was Billy. He was very courteous and professional. The carpets look great! When we schedule Zerorez again, we will request him.
Please thank him again for us.
I love how the carpet dries so quickly and how soft it feels. It is not stiff and crunchy. The tech was really, really nice and very thorough.