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based on 31539 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerorez is always through and courteous. PF
I was told to expect the technician to arrive at my home between 7:30 and 7:45 AM, the first appointment of the day. I changed my appointments and plans to accommodate that time. He called me at 8:30 to let me know scheduling had changed. When he arrived at 9:30, it was too late for me to re-calendar my day.
Dr. Last name removed, a former customer.
They were on time, friendly and did a nice job.
I love that they do not use a soapy detergent to clean the carpet, Jace was great he explained everything and answered all my questions.
We had our carpets cleaned to remove the smell of urine and we can still smell it in our bedroom. The tech said it wasn't very much or very bad and that it should be taken care of. It's frustrating to still be able to smell it $146 later.
They did good job & were friendly - if they had moved the furniture for us they would have got a ten - as we are both 80 years
Jarom worked hard and did a good job. I was glad to get our tile sealed after such a good cleaning.
I already recommended you to a friend.
We were very impressed with customer service and the result of the products on cleaning our floor! Thanks
a very good job I am very happy
We love the job you did! Best carpet cleaning experience ever. Thanks again!
The carpets always look great when the technician leave, and the technicians are always willing to make sure we are satisfied. Love this company.
Timely and professional. Excellant work
they were friendly, genuine
product dried fast
we do have a spot that needs to be revisited
The service technician was very professional. He explained the process very well and made me feel me confident in the outcome. It has lived up to my expectations and more. The Tec was polite, confident, and very professional. Have already recommended your service. I will use your service in the future.
The price was significantly higher than other cleaners we have used. The technician did a good job, I just felt like there should have been a special for several rooms. We had 8 rooms cleaned each costing $30. The total was over $400! When the tech tried to convince me of protectant I had to refuse because we couldn't afford it! We've had Sears clean out whole house before we moved in, remove a red dry stain and do protectant on stairs and hallways all for $500. I like the service and the tech did a great job even doing one of the small bedrooms for free. I just think your prices are a little high. People would get their carpets cleaned more often if you offered better deals and prices.
I really enjoyed having Jace as my service man, he did really good work
My carpets come out looking far superior to any of the other companies I have had do my carpet cleaning before. My carpets get a real workout as I live in a big power wheelchair that has dirty wheels that can't be taken off when I'm in the house.
The carpet comes out looking almost like new. They stay clean longer and the treatment after keeps it looking that way. All that is super important, but the men that have done my carpets have been so accommodating and helpful. They make you happy you have dealt with your company!
good tech's, fast dry, cleaner longer.
charged me over $300 to clean my carpets and do a pet treatment! the carpets were so bad someone else had to come out and fix them
The technician was professional, kind, and informative. He worked quietly but efficiently. My carpets did not spell like wet dog when he was done either! I am very satisfied and will call when I need your services again.
I really like that the carpet dries very quickly. And the staff makes sure to protect my walls and carpet with their corner guards and booties.
No residue on carpets. Very clean.
Cleans my carpets better than anyone I have ever had them cleaned by.
I appreciated how knowledgable and friendly Isais is. He was efficient and my house smelled so fresh when he left!
They are "as advertised." Really appreciated Rick Knobles who did the work.
Great services and clean carpets without chemicals make this a good company to work with.
Thorough, effective product. Professional and personable employee who answered all of our questions and made sure we were completely satisfied.
The technician did an incredible job cleaning our carpets and rugs. We are so happy.
Personnel come on time, are always polite and do a fabulous job!
I was impressed with how much better my carpet looked. The technician who came to my house, Rick, was awesome. He was polite, friendly, and very eager to please. He kept asking if I was happy with how it looked and if I had any questions. He explained everything really well and did a great job.