What our clients think of us!

That you don't use any soaps in your cleaning process.

I just felt like my carpets weren't as clean as other companies who have cleaned them.

The price I was quoted at the home show was not the price I was actually charged. Next time I will get something in writing. I didn't feel it was the technicians problem so I didn't push it, but I went with zerorez because they were offering a good price, I definitely could have got a better deal off groupon.

Everything

No chemical residue. It's great when you have new babies around that you don't want rolling around in cleaning residues.

Our carpets and some upholstery were cleaned on January 17, 2014. There were many stains left and the carpets felt crusty. Zerorez did contact us and came back and redid most of the areas. The carpets looked much better then. However, the areas I didn't mention that still had spots (like the back of the sofa) were not redone. I was at work and not able to walk through the house and give a specific list of the problems, but felt that there should have been a record kept and given to the new technician in order for him to see where he needed to do the work. Additionally, a wool rug was taken to be cleaned in the plant. After 3-4 phone calls and promises from Zerorez that they would "find" the rug and let me know the status, I finally was able to get an answer and the rug was delivered the next day--which was around March 20 (two full months after the rug was taken). I would not recommend Zerorez to anyone I know or care about. The price seemed very high as well.

No residue and my carpet feels softer. Friendly service.

They were professional, nice, effective and quick

My carpets get cleaned!

Zerorez agreed that for $750.00 ; they would give me a $25.00 give card, get rid of the smell and kill the bacteria that was cause do to my cats urinating on my basement for the last 3 months. Rick the Zerorez tech explain and did all he could to follow thru with our contract. After 24 to 36 hours the problem was still there and the carpet was not dry even after having two fans running with out stop. Zerorez was contacted and was informed that the problem was not fix, the manager that I ask to talk too was of no help and just turn me to Rick witch he in turned came back to my home and called 3 to 4 supervisors and ask for a way to solve the problem. The best solution was to put some kind of living organism and keep it moist for three days. One week later the smell continues to be there and I have not receive the give card that was also part of the contract.

ps Mc Donald's was sue because a lady spilled hot coffee and burning her self.

The carpets that I had cleaned seem clean and white. It did take about 24 hours for the carpet to dry. The tech was very nice, did his job great. Thank you Zeroez. LG

Nice guys very personably. Quick and did a great job

Good job

I've always been very satisfied with Zerorez till this time. I was not at all satisfied after yesterday's "cleaning." The results were not what I'd come to expect from Zerorez. After the man (I didn't get his name) who came today finished, it looked as expected.

The reason I only put an 8 is, how do I know which man I'll get when I schedule another cleaning with Zerorez???

Fast, easy and my house looks and smells amazing! Manuel was wonderful at explaining everything he was doing, it was such a great experience and I'm a first time carpet cleaner! :)

Carpets came out very clean and technician was very courteous and thorough about carpet cleaning needs.

No stiff carpets after cleaning. Friendly and knowledgeable employee.

Love how clean my carpets were. My service technicain was very courteous and professional. I would definitely recommend zerorez to any of my friends!

Great customer service. My carpet looks likenew. No chemicals.

I'm amazed that you've been able to get our carpets so clean--ground-in dirt, rust, food stains. Your technicians are professional and friendly. Thanks!

Rugs look great! Staff are great!

As you suction at the end of the carpet/rugs the hard metal bottom scratches hair thin lines onto the travertine/marble tile.

your service technician did a very professional job

Zerorez came and cleaned the carpets in the basement of my parent's home. The associate called to let us know when he'd be there, he was very neat and clean in appearance and had wonderful manners. We discussed the area that needed cleaning and he explained how Zerorez differs from other carpet cleaning services and products. He recommended Scotchguard but was not forceful in the least. He let us know the final price BEFORE he started the cleaning. I would absolutely recommend Zerorez to anyone needing carpet cleaning services!

Felt respected and did a great job. They look so clean, thanks!

The carpets cleaned well and dried quickly. The technician was very knowledgable about carpet maintenance and stain prevention.

Your service people are wonderful to work with. They communicate clearly what is to be done and costs related thereto. We have dealt with dirty tile grout for years and finally had you clean and seal the same. I now have a happier wife.

I had my carpets cleaned back in December. I called because of an ad I had seen promising 2 hours of free house cleaning with a carpet cleaning. The Zero Rez tech. who came out said that he was out of the vouchers for the cleaning, but that he would make sure I received them by mail. I didn't ever receive them and so I called once before about this matter, but I have yet to receive the voucher for 2 hours of house cleaning. I basically forgot about it for a while, but just now thought of it again and really, I would like the house cleaning I was promised. my email is Email address removed and my cell is Phone number removed. Thanks

Had the carpets cleaned for my parents in Provo. Technician friendly, fast, and helpful. Carpets look better than they have for years. Looking forward to getting my own done in Providence.

they were fast and polite