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31539 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The young men who came to clean my carpets/floors explained what the would do,the products,and took their time to do a good job to my satisfaction.
I very very pleased with Michael.
I like the way the carpets feel after being cleaned by Zerorez--they are soft, not crispy. They also stay clean longer than other carpet cleaners we have used.
The lady on the phone made all sorts of promises that just plain weren't delivered. The technician explained to me that I wouldn't see as good of results because of the type of carpet I have (polyester), but I think it's dishonest to promise the whole world when you know very well that may not be the case depending on the type of carpet.
Friendly staff, better product/cleaning methods, no residue (obviously), decent pricing.
Zero residue. Your technician was really nice and helpful and did a great job.
Your technician was very polite, knowledgeable and prompt. He explained everything very clearly and measured carefully. The carpets look great and the tile is clean and sealed. Thanks Manuel.
Your technician did a great job!
I liked that my technician was able to explain and answer all of my questions. He was very kind and courteous and went above and beyond to make sure I was happy.
Affordable and reliable
# 1 - Zerorez actually cleans .... and very well.
# 2 - Prompt, on time service.
# 3 - Knowledgeable and competent technicians.
Very trustworthy, dependable, careful. Aim to satisfy customer.
It was fast and easy - carpets look great. Man called and came earlier than expected - so was very happy about that
We really liked your employee,beside your carpet cleaning. We for sure will have you & your x employee again.
the employee was very courteous and very knowledgeable and very thorough. I was impressed with the three-stage process.
Fast. On time. Great work!!! Carpets look like new.
Isaias Melchor is currently the best technician you have. I am very pleased with his performance here at Bee Hive Homes of West Jordan. He uses and recommends all products and resources to properly care for my carpets in my assisted living community. He is thorough and careful to clean all of the carpet, yet he does it quickly and efficiently. Thank you for a great product and an efficient staff.
I like that the water doesn't leave a residue. Our carpets feel soft instead of crunchy. The technicians and phone reps have been very professional and easy to speak with. We had a small issue with a wicking stain and they were very good about coming back and giving me options to correct the problem. The technicians have been very conscientious about taking the time to do their best.
Service was great and you took care of my carpet
I like that my carpets weren't as wet and they dried quickly.
He did a good job on the couches, but my two chairs are damaged. He tried to repair them, but the fabric has been damaged. He must have used to wrong cleaner.
Lower prices
Everything! The guys were great, the product was great, and our carpets look great!
I very much appreciate that you came back to take care of areas that we were not satisfied with. Those areas now look wonderful!
The food spots that I had in my carpet weren't all the way gone. There is still some food stuck in my carpet. It looked clean when it was wet, but now that it is dry I can see the spots where the food (yogurt and tootsie roll) are still there.
Would be nice to have someone come back to remove it, since that was one of the main things I wanted done.
We had just had our carpet cleaned by another company and then zerorez came and recleaned it for us and got alot more dirt and hair out. The carpets dried quick and the service was great.
I thought the technician seemed very knowledgeable about your services and products. He was very willing to answer my questions. He was thorough but quick. He was friendly and polite.
I like that the carpets are not stiff and they are cleaner than I thought they could get!
Thank you!
We had our friends carpets cleaned and they were pretty stained. They look so much better.
I think it cleans really well and the workers were very informative and polite. They were easy to ask questions
To.
Rick was friendly, explained the process and the products. The end result is satisfying.
I felt like the representative was very honest and straightforward about his recommendations for my home without being pushy. The results were quick, and I love that there's no residue left behind to attrack dirt. I'm very happy with Zerorez, and I will definitely use them again.