Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31539 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 1, 2014 — Rated 6 out of 10 by P.A. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The last few times we used you guys our carpets smelled clean but after this cleaning, the carpets we spent a lot of money on still smell.

Report a concern   April 1, 2014 — Rated 10 out of 10 by K.K.C. Zerorez Salt Lake City
What do you like about our products and services?

Zerorez is able to get the "track" stain out of my living room.

Report a concern   April 1, 2014 — Rated 10 out of 10 by W.J. Zerorez Salt Lake City
What do you like about our products and services?

Carpet stays cleaner longer. I use in all my home, rental properties and office building.

Report a concern   April 1, 2014 — Rated 9 out of 10 by M.O.M. Zerorez Salt Lake City
What do you like about our products and services?

I was happy that the carpets looked as good as new. The technician was great and considerate of my home. He placed guards on the corners of our walls to make sure the hoses didn't do any damage.

Report a concern   March 31, 2014 — Rated 10 out of 10 by S.F. Zerorez Salt Lake City
What do you like about our products and services?

I couldn't believe they got all the grunge out of my carpet. It looks so much better. Chris Ure and Dusty Biorge was fantastic. Very efficient and assuring. Thank you, and I will be calling again. :)

Report a concern   March 31, 2014 — Rated 4 out of 10 by J.H. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I just don't think there's a noticeable difference between this cleaning and other cleanings we've had. If there is a difference, maybe about a 10% one? But it costs at least 30% more than other cleanings. And that's after I got a complementary second clean because of my first feedback survey.

Report a concern   March 31, 2014 — Rated 9 out of 10 by J.F. Zerorez Salt Lake City
What do you like about our products and services?

They worked quickly and left the carpets looking good.

Report a concern   March 31, 2014 — Rated 10 out of 10 by K.W. Zerorez Salt Lake City
What do you like about our products and services?

No chemicals

Report a concern   March 31, 2014 — Rated 10 out of 10 by Ray/Darleen Duffin Zerorez Salt Lake City
What do you like about our products and services?

My carpets are always cleaned to perfection.
My house never smells.
The technician is always friendly and accommodating.
The work is performed quickly and efficiently.
I love Zerorez and have already recommended them to many of my friends and family.

Report a concern   March 31, 2014 — Rated 10 out of 10 by April Loder Zerorez Salt Lake City
What do you like about our products and services?

I like that no harmful chemicals are used on my carpet. The workers are always friendly & nice.

Report a concern   March 31, 2014 — Rated 10 out of 10 by C.F. Zerorez Salt Lake City
What do you like about our products and services?

Great guys that came to clean our carpets. Clean, professional, and quality service. Carpets looked cleaner that ever and made my favorite recliner look like new.

Report a concern   March 31, 2014 — Rated 10 out of 10 by B.H. Zerorez Salt Lake City
What do you like about our products and services?

That the servicemen are kind and considerate and that my carpets dried quickly and don't feel soapy at ALL as an end result.

Report a concern   March 31, 2014 — Rated 10 out of 10 by M.M. Zerorez Salt Lake City
What do you like about our products and services?

The "safe" zero chemicals left behind etc...

Report a concern   March 31, 2014 — Rated 10 out of 10 by Briant Smith Zerorez Salt Lake City
What do you like about our products and services?

We had a very badly soiled carpet that my wife thought would never be able to come clean. She wanted to replace the carpet. We where both amazed at how clean our carpet came, and there was no residual chemical smell. The technician was knowledgeable, and worked very hard at identifying and removing stains.

Report a concern   March 31, 2014 — Rated 10 out of 10 by C.O. Zerorez Salt Lake City
What do you like about our products and services?

guys working for you are so helpful and get the job done - carpet cleaning system is great

Report a concern   March 31, 2014 — Rated 10 out of 10 by Chelsii Rasmussen Zerorez Salt Lake City
What do you like about our products and services?

Informative, friendly, my tile and carpets look like new

Report a concern   March 31, 2014 — Rated 10 out of 10 by B.K. Zerorez Salt Lake City
What do you like about our products and services?

Crazy clean carpet!

Report a concern   March 31, 2014 — Rated 7 out of 10 by B.B. Zerorez Salt Lake City
What could we do to improve?

Lower the price.

Report a concern   March 31, 2014 — Rated 10 out of 10 by Janeen Thomas Zerorez Salt Lake City
What do you like about our products and services?

Kind and courteous and helpful technician. He was very through and explained the process and services available. I want to request the same technician to return again.
I appreciated the method of zerorez, the spot cleaner and the method of extraction with high powered equipment. He was able to literally remove the soil and residue deep in the carpet and turned it from a light gold color back to beige. Made my day!

Report a concern   March 30, 2014 — Rated 10 out of 10 by S.R. Zerorez Salt Lake City
What do you like about our products and services?

The technician, Tyler Filmore, was incredibly helpful. We were debating whether or not to get protectant for all three of the cleaned areas because of the cost of it. We are recurring customers and will need to clean all our carpets every year, so he made the cleaning + protectant option much more affordable so that we can use Zerorez each year. Also, the cleaning was quick and easy, and on schedule.

Report a concern   March 30, 2014 — Rated 10 out of 10 by B.T. Zerorez Salt Lake City
What do you like about our products and services?

It lived up to its advertisment

Report a concern   March 30, 2014 — Rated 10 out of 10 by J.Z. Zerorez Salt Lake City
What do you like about our products and services?

My carpet looks great.

Report a concern   March 29, 2014 — Rated 10 out of 10 by Kay Hartwell Zerorez Salt Lake City
What do you like about our products and services?

My carpets are clean as new. Employees are courtious and prompt. They answer my questions and treat me with respect.

Report a concern   March 29, 2014 — Rated 10 out of 10 by M.S. Zerorez Salt Lake City
What do you like about our products and services?

Well cleaned.

Report a concern   March 29, 2014 — Rated 9 out of 10 by S.F. Zerorez Salt Lake City
What do you like about our products and services?

I like that it leaves no residue. Spots came out better than with my other cleaner that I had last year.

Report a concern   March 29, 2014 — Rated 9 out of 10 by J.J. Zerorez Salt Lake City
What do you like about our products and services?

Zerorez made my tile and grout look great!

Report a concern   March 29, 2014 — Rated 10 out of 10 by Sandi Bigelow Zerorez Salt Lake City
What do you like about our products and services?

I have very impress with your customer service. I had an area of my light carpet that still did not look clean after the first cleaning. Zerorez sent someone out to clean that area again without additional charge. I am very happy with their service and the carpet looks much better now.

Report a concern   March 29, 2014 — Rated 10 out of 10 by M.T. Zerorez Salt Lake City
What do you like about our products and services?

Carpets feel clean afterwards. Look like new.

Report a concern   March 28, 2014 — Rated 10 out of 10 by Jesse Paulson Zerorez Salt Lake City
What do you like about our products and services?

The cleaner was professional and explained everything very well.

Report a concern   March 28, 2014 — Rated 10 out of 10 by D.S. Zerorez Salt Lake City
What do you like about our products and services?

The operator that came this time was the best yet. He didn't try to "hard-sell". I was grateful


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