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31539 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerorez is able to get the "track" stain out of my living room.
Carpet stays cleaner longer. I use in all my home, rental properties and office building.
I was happy that the carpets looked as good as new. The technician was great and considerate of my home. He placed guards on the corners of our walls to make sure the hoses didn't do any damage.
I couldn't believe they got all the grunge out of my carpet. It looks so much better. Chris Ure and Dusty Biorge was fantastic. Very efficient and assuring. Thank you, and I will be calling again. :)
I just don't think there's a noticeable difference between this cleaning and other cleanings we've had. If there is a difference, maybe about a 10% one? But it costs at least 30% more than other cleanings. And that's after I got a complementary second clean because of my first feedback survey.
They worked quickly and left the carpets looking good.
No chemicals
My carpets are always cleaned to perfection.
My house never smells.
The technician is always friendly and accommodating.
The work is performed quickly and efficiently.
I love Zerorez and have already recommended them to many of my friends and family.
I like that no harmful chemicals are used on my carpet. The workers are always friendly & nice.
Great guys that came to clean our carpets. Clean, professional, and quality service. Carpets looked cleaner that ever and made my favorite recliner look like new.
That the servicemen are kind and considerate and that my carpets dried quickly and don't feel soapy at ALL as an end result.
The "safe" zero chemicals left behind etc...
We had a very badly soiled carpet that my wife thought would never be able to come clean. She wanted to replace the carpet. We where both amazed at how clean our carpet came, and there was no residual chemical smell. The technician was knowledgeable, and worked very hard at identifying and removing stains.
guys working for you are so helpful and get the job done - carpet cleaning system is great
Informative, friendly, my tile and carpets look like new
Crazy clean carpet!
Lower the price.
Kind and courteous and helpful technician. He was very through and explained the process and services available. I want to request the same technician to return again.
I appreciated the method of zerorez, the spot cleaner and the method of extraction with high powered equipment. He was able to literally remove the soil and residue deep in the carpet and turned it from a light gold color back to beige. Made my day!
The technician, Tyler Filmore, was incredibly helpful. We were debating whether or not to get protectant for all three of the cleaned areas because of the cost of it. We are recurring customers and will need to clean all our carpets every year, so he made the cleaning + protectant option much more affordable so that we can use Zerorez each year. Also, the cleaning was quick and easy, and on schedule.
It lived up to its advertisment
My carpet looks great.
My carpets are clean as new. Employees are courtious and prompt. They answer my questions and treat me with respect.
Well cleaned.
I like that it leaves no residue. Spots came out better than with my other cleaner that I had last year.
Zerorez made my tile and grout look great!
I have very impress with your customer service. I had an area of my light carpet that still did not look clean after the first cleaning. Zerorez sent someone out to clean that area again without additional charge. I am very happy with their service and the carpet looks much better now.
Carpets feel clean afterwards. Look like new.
The cleaner was professional and explained everything very well.
The operator that came this time was the best yet. He didn't try to "hard-sell". I was grateful
The last few times we used you guys our carpets smelled clean but after this cleaning, the carpets we spent a lot of money on still smell.