Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31539 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 7, 2014 — Rated 10 out of 10 by G.S. Zerorez Salt Lake City
What do you like about our products and services?

the guy that came out was very thorough

Report a concern   April 7, 2014 — Rated 10 out of 10 by B.B. Zerorez Salt Lake City
What do you like about our products and services?

the fact that you don't use soaps and the fact that you use 200 degree water

Report a concern   April 7, 2014 — Rated 10 out of 10 by Dean Hackett Zerorez Salt Lake City
What do you like about our products and services?

The no residue left behind after treatment, and a clear visual distinction of how clean the carpet is after treatment vs. other treatments. Your technician was thorough and careful in my home, and answered questions and kept me informed of what was happening all throughout the procedure.

Report a concern   April 7, 2014 — Rated 10 out of 10 by M.D. Zerorez Salt Lake City
What do you like about our products and services?

Chris did a wonderful job.

Thank you

Report a concern   April 7, 2014 — Rated 10 out of 10 by K.H. Zerorez Salt Lake City
What do you like about our products and services?

I like the quality of work and friendly staff.

Report a concern   April 6, 2014 — Rated 7 out of 10 by S.U. Zerorez Salt Lake City
What could we do to improve?

The technician did a great job related to his personality and service however I give him a (10) I found your pricing to be a bit high for the pet spot treatments. The overall cost of area rug cleaning is competitive and fair. I do not believe I would use your pet treatment again unless it was a emergency situation. Also it would be good to vote in more then one area of your business. It is not fair to the tech if we disagree with your pricing scale and they work hard!

Report a concern   April 6, 2014 — Rated 10 out of 10 by Janell Stockman Zerorez Salt Lake City
What do you like about our products and services?

Everything!!!

Report a concern   April 6, 2014 — Rated 10 out of 10 by J.J. Zerorez Salt Lake City
What do you like about our products and services?

Dereck did a very thorough job.

Report a concern   April 6, 2014 — Rated 10 out of 10 by C.D. Zerorez Salt Lake City
What do you like about our products and services?

The job was well done and employee Jason was polite, thorough in his work, and arrived on time. Thanks!

Report a concern   April 6, 2014 — Rated 10 out of 10 by A.G. Zerorez Salt Lake City
What do you like about our products and services?

I really appreciated the costumer service provided. The technician was very professional and knowledgeable and did very well. I am very happy with how clean my carpets are and will use them in the future.

Report a concern   April 6, 2014 — Rated 8 out of 10 by L.J. Zerorez Salt Lake City
What could we do to improve?

We were told the carpet would be completely dry within 4-5 hours and after 20+ hours there were still wet and damp spots.

Report a concern   April 6, 2014 — Rated 10 out of 10 by M.N. Zerorez Salt Lake City
What do you like about our products and services?

I like the fact that it uses steam and also that the carpet dries quickly.

Report a concern   April 6, 2014 — Rated 10 out of 10 by V.H. Zerorez Salt Lake City
What do you like about our products and services?

quality of service and friendliness of technitions

Report a concern   April 6, 2014 — Rated 7 out of 10 by J.P. Zerorez Salt Lake City
What could we do to improve?

I have used zerorez 2 times. The first time I couldn't beleive how great my carpets looked. This 2nd time I was not home, my husband was here and when I arrived home it looked great until the next day I noticed a couple spots that I thought would have come out.

Report a concern   April 6, 2014 — Rated 10 out of 10 by C.S. Zerorez Salt Lake City
What do you like about our products and services?

Great service man! Very up front and clear on cost, no smelly cleaner

Report a concern   April 5, 2014 — Rated 9 out of 10 by M.M. Zerorez Salt Lake City
What do you like about our products and services?

They were timely and did a good Job

Report a concern   April 5, 2014 — Rated 10 out of 10 by A.B. Zerorez Salt Lake City
What do you like about our products and services?

On time, thorough and friendly service agent.

Report a concern   April 5, 2014 — Rated 10 out of 10 by W.G. Zerorez Salt Lake City
What do you like about our products and services?

The quality of the cleaning of our carpet.

Report a concern   April 5, 2014 — Rated 9 out of 10 by J.F. Zerorez Salt Lake City
What do you like about our products and services?

Carpets were cleaned and seemed reasonably priced. My technician was friendly and thorough.

Report a concern   April 5, 2014 — Rated 9 out of 10 by J.W. Zerorez Salt Lake City
What do you like about our products and services?

The technician got out some stains that I've hated for a while and the pricing seemed fair enough.

Report a concern   April 5, 2014 — Rated 9 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

Prompt, professional, and takes great effort to make sure that custmors expectations are met.

Report a concern   April 5, 2014 — Rated 10 out of 10 by L.W. Zerorez Salt Lake City
What do you like about our products and services?

The carpet is always very clean and I don't have the problem with dirt being quickly attracted to the areas cleaned like I have had with other systems. The technicians are always very interested in making you happy with the outcome of their service.

Report a concern   April 5, 2014 — Rated 10 out of 10 by Jody Breck Zerorez Salt Lake City
What do you like about our products and services?

Isaias is excellent, he goes above and beyond to make sure I am satisfied with the work he does on our carpet. He called to let me know that he was on his way with an approximate time, he protected our stairs and wall corners to make sure the hose did not rub against them and he wore shoe covers to protect the clean carpet.

Report a concern   April 5, 2014 — Rated 5 out of 10 by M.N. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The service was great the young man who did the work (Larry) was very nice and explained everything very well. The only problem I would have with recommending it to someone is when it is done, it is extremely wet and takes a good night and most of the next day to dry. This would be very hard if it was a family with children.

Report a concern   April 4, 2014 — Rated 10 out of 10 by I.V. Zerorez Salt Lake City
What do you like about our products and services?

The fact that you use all Green product and no detergents

Report a concern   April 4, 2014 — Rated 10 out of 10 by Janet Tyler Zerorez Salt Lake City
What do you like about our products and services?

Quick, (needed it done soon and you made it happen) friendly, efficient ...

Report a concern   April 4, 2014 — Rated 4 out of 10 by J.M. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

There was a big spot in my living room that was completely missed and wasn't even wet! I called and left a message about it 2 days ago and have still not heard back from anyone

Report a concern   April 4, 2014 — Rated 10 out of 10 by T.C. Zerorez Salt Lake City
What do you like about our products and services?

First of all the results of the cleaning that was done in our home. I was very satisfied with the tech. He was very concerned that I was happy with what was being done.

Report a concern   April 4, 2014 — Rated 10 out of 10 by Cameron Poulter Zerorez Salt Lake City
What do you like about our products and services?

I felt that the service that I received was knowledgeable and thorough. The carpets were cleaned even better than I had hoped, and I felt the work was very well done.

Report a concern   April 4, 2014 — Rated 9 out of 10 by A.N. Zerorez Salt Lake City
What do you like about our products and services?

I like the reasonable price and that my carpet is not left with lots of chemicals on it.


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