What our clients think of us!

the clean clean, no detergents and crunchy carpets

I like the use of less water for cleaning and the quicker drying time. The results are excellent and less destructive than other competitive systems.

After multiple attempts to communicate our dissatisfaction, there were no changes made. Foot prints and white spots were all over the floors. There were no signs posted as far as concern for water and wet floors which resulted in a person falling. We would not recommend to anyone.

I love Zerorez and will recommend you again. However, I was not at all pleased with the way your technician did his job. He did not get the spots up from the carpet which were very obvious. He only cleaned down the middle of my stairs and just below the bottom step of the landing. He didn't do the whole landing which is only 2X3. I can't believe he didn't see the big spot on the landing. I'll Steam clean the spots myself so you don't have to send anybody back.

I want the guy who did my carpets and my tile before. And I don't want this guy ever again. Please don't fire him, just tell him to do a better job.

I like the soap free product and how clean and good my carpets feel after.

The technician was very thorough. He was very polite, respectful and did an excellent job. Then carpet looked very good and I was very pleased with the service.

I absolutely loved the way you cleaned my tile and grout! And it did not smell like any harsh chemicals were used. I felt the same way about my carpet, great job!

First of all, although I was informed that the technician would be late when my time for arrival came around...I was already here waiting for him at a vacant home at 3:00 like I was told. He didn't finish his other job in a timely manner and then they said he witnessed a DUI and had to talk to the Police before coming to do my job. He arrived at 5:40. I walked him through the home and the phone quote became more. $100 more. I agree the spaces were larger than the allotted 200 sq ft, so I said just get it done. I asked for a bill to pay, but only could get one after I paid the bill...finally my husband asked for an accounting. I thought his bill amount seemed high. Finally he told us what he was charging for. It seems although there were no stairs and I had stated this on the phone and to him when we walked through the home, he was still charging me $60.00 for stairs. I couldn't tell what he was charging for because you don't get an accounting or bill until you've paid...poor idea. I changed the check and reduced his bill by the $60.00. I was not impressed with some of the rooms he cleaned. I have used this company before and have referred them to my Real Estate clients. I may have to rethink that.

Good cleaning by a very careful cleaner.

Technician was careful to listen to the spots I wanted him to pay extra attention to and work more on them. I also end up with a clean carpet that stays clean for a while.

the soil is extracted and carpets always are clean and fresh.
your appts are on time and made within a short time from phoning in.
Very satisfied with your worker-polite and efficient-hard worker

Do a great job, good price, no chemicals, clean carpets

No residue, so kid and pet safe and lasts a long time between cleanings.

The person was very helpful

Excellent service quickly done.

Jace went above and beyond a 10! He was able to remove cranberry juice stains from the carpet, explained the process and was very detailed in getting all areas clean. The carpet and tile looks amazing! The carpet and tile cleaning was a gift for our parents who are older and have health issues. Jace was kind and patient; he is an asset to zerorez. I would definitely recommend zerorez and particularly Jace.

The quality of service

Your process leaves the carpet CLEAN, not full of detergent which attracts dirt. I would never use another company. I was so glad when your company started. I hated the way other processes worked.

Efficient technician who did a walk through and paid attention to the details I mentioned.

Derek was super nice and fast!!!

We had unbelievably dirty hall business carpet. I was certain that the carpet needed to be replaced, but my wife convinced me to try to clean it. Huge difference. It looks like new. Thanks for the help.

My carpets were cleaned very well, and the person who did the cleaning was very pleasant to work with.

Everything! I love that there are no chemicals used, it dries so quickly, feels natural when dried, employees are professional, and the company backs up their work.

QUICK AND VERY PROFESSIONAL. LOVED THE JOB THEY DID!

You have been coming to my home for quite awhile and this last time was in all ways a unpleasant experience. I am quite certain you sent the tech out with equipment that didn't work because someone had to bring him some attachment and he remarked in the beginning that his equipment was not working. Amanda , I believe is her name , called to cancel and then called back and said he was coming. My bedroom floor smelled like pee all over. There were spots and i am pretty sure because of faulty equipment it just spread it around and the carpet was not clean when it dried. I left a voice mail the next day and still have not heard from anyone.

Name removed

Mike and Robby did an EXCELLENT JOB my carpet and cleaning my vents. They are superior employees for your company, and when I have money again to enlist your help, I definately will request these two hard workers. Sincerely, Emily Miles-Birtcher

He did a beautiful job. Out of all the peeps that have come to our home to clean he did the best.

My home smelled a bit like cigarette smoke and wet animal when the job was finished. It might be a result of all the dirt being sucked up and cleaned? We don't smoke, so I thought it was a little weird. It's better now that it is dried, but I wish someone would have told me it was normal for it to smell like that.

I just think y'all are pretty professional and I've never had any problems with your services

Our carpet feels amazing. The service was incredible. Thanks to Isais.