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31541 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
green products, easy to schedule, fast, quick dry time.
Excellent service and great results
I liked the fact that our service person looked carefully at the carpet and worked on a trouble spot for some time. He made great suggestions and was willing to give me a reduced price for an additional small area. He was personable and a hard worker.
At the end of the day, your service was very good. There were a few hiccups along the way, which everyone involved then did their best to smooth them over. I appreciated the quickness in problem solving very much!
Very pleased with technician's customer service and the carpets came out so clean! Almost like new! Didn't take very long to dry either.
Zerorez was able to get a very worn carpet looking good again. They saved me from having to replace my carpet, at least for a few more years! Thanks for the great product and service.
I liked the Tec. you sent out. I like the way you stand behind your work. I also liked the special you ran awhile ago with the 2 free hours of house cleaning SMART.
Always a great job, and the carpets seem to stay clean longer.
Larry grossaint is a good person.
They did a good job!
How clean the carpet is and how long it stays clean.
The service person is always professional, explains everything we ask.
Our service man, CHRIS, was also friendly and fun to have in our home.
Timely, efficient, effective, and Rick is a great representative of your service. Thanks!!
The service and the way the product has made our carpet look and smell
Efficient service, and quality technicians.
No residue after cleaning, carpets stay cleaner much longer, protectant has a one year warranty. I was able to schedule my carpet cleaning at the exact time I wanted, and was treated kindly when I had to reschedule. The gentleman who came to my home to clean the carpets was well groomed, friendly, and very efficient.
Service was quick and the results were amazing. I really appreciated the phone balk updates on when to expect the tech.
My air ducts are still very dusty-if I. Vacuum dust with my regular vacuum the service wasn't worth $300+
The service was excellent again. They carpets took on a brightness again. Manuel is so efficient while being grea to deal with. Want him for our future carpet cleaning.
Fast response, great service, helpful and did his best. I would have Jace back any time.
Thank you
The service guys were not only knowledgable and helpful, but quick and efficient as well. my carpet looks great!
I liked how friendly and knowledgeable the technician was. Our carpets look fantastic.
On time, fast, personable. Carpets looked awesome! Liked the type of cleaning. The carpets have nerver looked that good in years!
I was quoted over the phone that the hall was part of fam room. But then was charged 20 for it. Just wasn't worth the money when all was done I ended up having to go and scrub places by hand and I just thought if I am to pay over 100 dollars for a service I wouldn't be doing it myself at the end anyway.
You arrived when you said you would. The tech was very helpful and did a nice job.
No residue left behind and knowledgable employees
Professionalism of technician.
So far so good. This was our first carpet cleaning, so time will tell.
I liked the kind service provided by our technician and I liked the quality work he did.
I felt like the carpet was so much cleaner after zerorez came compared to other cleaning companies
Fast, reliable, and friendly service. Good prices, no chemical smell or residue. Great results on all types of stains including pet stains.