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31541 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your tech Isaias was very friendly, on time, helpful and extended us a good rate our area rug. He also explained how the duct cleaning service works. I would recommend Zerorez to any of my firnds.
clean and environmentally friendly
helpful and knowledgeable about there work.
I'm very pleased with the work that was done, and by the technician. He was friendly but went about his work non-stop.
We like the fat that you leave the carpet very clean. Just today, we heard two comments, from visitors, on how nice our carpet looks.
Your technician was very professional and thorough in explaining what he would do, and then doing it. We are very pleased with the results.
The young man was very good. He is a good tec. Keep him.
Friendly technicians, great service, exceptionally clean carpets!
Eco friendly and carpets feel clean for a long time. Pricing is great and service is awesome.
It dried very quicker than any other service and the feel of the carpet was great. The only thing I didn't like was that the stairs were too expensive! They cost as much as 2 rooms and didn't take as long to do as 1 room took!!!
Great service, great cleaning.
Jace Anderson was very friendly and helpful and did a fantastic job...I'll be calling zerorez in the future.
The technitions were very courteous and very knowledgeable about carpet and care. We appreciate that knowledge. They were fast and did a great job. Thank You.
Quick,friendly, helpful, carpet rugs look great!
Clean and efficient method to clean carpet. Dries nicely and does not feel crunchy like with soap based cleaners.
Dries fast, friendly and respectable staff and variety of services.
No soaps. And Chris was amazingly friendly and professional. Wanted to make sure I was completely happy with the job he was performing.
My wife is happy happy happy
Very pleasant workers with great work ethic. I'm very pleased everytime. Thanks!
They did a great job and the technician was great
Daniel did an excellent job cleaning our chairs. I was concerned when it took about 5 weeks that there was a big problem and they would not turn out all right. They looked great and they gave me a discount for the long wait.
The price of pet treatment was not explained well to me. It wasn't until the technician arrived my house that I realized that the pet treatment was charged per gallon. I was under the impression that it's a flat fee. Very expensive.
Quick, thorough, friendly, great job!
Excluding this latest Cleaning I have always been pleased with your service. On the latest appointment we had on Tuesday the young man showed up on time and was very nice. He did however clean in such a hurry and was through with the job in less than 1 hour. I have noticed that the carpets do not look as good as when other of your techs have cleaned them. I have been a customer for years and hope that the next time is a better experience.
Quick and thourough and friendly. Also no residue left.
They were on time. He was very willing to clean everything I needed cleaned and answered all me questions.
Quick and efficient
Your prices often seem too high, I felt I was over charged after being quoted two separate times $8-$10 dollars per chair, and then afterwards realized I was charged $15 per chair. If there was a good reason for this, it was not explained to me. Overall I have liked your company and the friendly and effective results I've seen from your work but again the prices seem to be higher than expected.
The service was great and the worker was very nice and thorough in his job.
Great employees and customer service. The woman that I spoke with on the phone was very helpful and was able to set my appointment for the very next day. Manuel was right on time and was very nice. My carpet looks great and is now free of pet stains. :)