What our clients think of us!

My carpets look amazing!!! I will be a repeat customer.

Maybe a discount insentive. Or a group discount would bring
A higher rating.

Enjoyable service and also clean carpets with no hazardous material.

They do a great job and the carpet stays clean longer.

The technician was very friendly and efficient. He walked me through everything that he would be doing and worked very hard to make the carpet look a good as possible.

My carpet is really clean and there is no soapy residue.

The quality of the cleaning could have been better! I had to call again and have the warranty person come out. I was much more satisfied then!

Was able to fit in us at the last min. Carpets look good!

We love that the carpets are left quite dry and that there is no chemical residue and also we like that you use good smelling products made from citrus. The cleaning technician was very friendly and seemed to really want to please us. He worked so hard to get all the carpet as clean as possible. We like your promotions and the fact that you can clean other areas of our home, rather than just the carpet.

Carpet looks great and the service was great

I like how fast my carpets dry and how soft they are when dry.

Looks great and smells great! Looking forward to see how it looks in a few months!

Cleaned the carpets great and the carpet tech took the time to talk about different concerns I had!

Manuel was professional and friendly. He did an excellent job at cleaning the carpets.

Technician was very friendly and concerned about what I wanted and how I wanted the job done.
I like the fact that no chemicals are used, the drying time is quite fast and I was pleased with the final results.

Easy and quick. No harsh chemicals.

Quick, friendly technicians, and I like the cleaning method.

I know my carpets are dirty, but I have had better results from other carpet cleaning services before. I'm not sure why your method did not work. I did have some horrible pet smells and the smells are gone. The stains are still there, but the smell is gone. I'm happy I didn't pay for my upstairs to be done. I feel like I need to hire another company to clean the carpets, after you removed the smell.

Nice soft carpet after cleaning, and service rep was able to get out some very dirty spots. Derek did a great job. A good representative for your company.

Friendly

the technician was very personable and helpful. we are very happy

Efficient and clean and didn't stay wet too long.

Technician not as through as in the past

You're difficult to reach. I searched through all of my emails from Zerorez (repeat customer) and only found one with a phone number. And the feedback online when I did a search almost made me reconsider. You might want to have a more positive online presence and look at how you market. And when I called, no one answered and there was no voice mail. I ended up scheduling online, but it was hard to get an appointment time early enough to coordinate my work schedule well.

One of the carpets I had the guy treat is a business waiting room which sees a lot of traffic. After he had finished I looked at that carpet and it didn't look like anything had been done to it. it was still pretty dirty. I asked him to re-spot it and re-clean it and he just gave me reasons why it looks that way. I insisted that he do what I asked and he finally did while I watched and there was a significant improvement when he had finished. I wonder how he actually did it the first time knowing the level of treatment that was needed but was not provided.

I like the impression that it is a cleaner way to clean carpets.

No chemicals, quick dry time, visible results.

The technician was very friendly and knowledgeable about the procedure and the product. We are very pleased with the clean outcome.

I had a lot of issues with the time you were going to show up. The website said between 8-5. I never got the call promised to give me a 3 hour window so when I called in I was told between 4-7 (how is that between 8-5?) and then the day of the guy called at around 2 saying he was 20 min out... (Not that I minded him coming earlier since I happened to be home). This was unsatisfactory to me. However, he did a really good job and the price was reasonable so I would probably use your service again.

I was shocked at how clean they were able to get my carpet that has very high traffic. My white carpet was literally black before they came! Jarom did an amazing job and was very professional! They have so many perks for return customers as we'll.