Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33452 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 17, 2014 — Rated 10 out of 10 by J.S. Zerorez Salt Lake City
What do you like about our products and services?

no chemicals...fast drying...friendly worker

Report a concern   December 17, 2014 — Rated 10 out of 10 by V.W. Zerorez Salt Lake City
What do you like about our products and services?

Love zerorez. Amazing service and incredibly nice techs

Report a concern   December 17, 2014 — Rated 10 out of 10 by Ray Forman Zerorez Salt Lake City
What do you like about our products and services?

Regan,(technician) was very informative and thorough. Carpets look great. We had the "protectorant" put on all that was done.

Report a concern   December 17, 2014 — Rated 10 out of 10 by S.O. Zerorez Salt Lake City
What do you like about our products and services?

The young man who helped me get a stain out of my carpet was named Austin. He was very knowledgeable and pleasant. This is the 3rd time a representative had to come out to my house to redo the carpet. Austin knew exactly the right tool to use and he was kind enough to explain it to me. My opinion of the company has drastically improved. Austin is a valuable asset to your company. I hope you give him a good Christmas bonus or a good raise. He is worth keeping.

Report a concern   December 17, 2014 — Rated 10 out of 10 by R.M.T. Zerorez Salt Lake City
What do you like about our products and services?

My carpet is always clean and it stays clean longer with teh Scotch Guard. I wouldn't use any other carpet cleaning company

Report a concern   December 17, 2014 — Rated 10 out of 10 by Becky Lambert Zerorez Salt Lake City
What do you like about our products and services?

Good quality service. Excellent process. Highly recommend for carpet cleaning.

Report a concern   December 16, 2014 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

Isaias is completely professional. He takes pride in his job and does a great job. Our carpet comes out so clean when he is finished.

Report a concern   December 16, 2014 — Rated 9 out of 10 by L.B. Zerorez Salt Lake City
What do you like about our products and services?

I like the fact that no cleaners are used - I used to use a home carpet cleaner and it always left residues that felt "crunchy" afterward, and seemed to make the carpet get dirty faster. I look forward to the carpet staying clean longer.

Report a concern   December 16, 2014 — Rated 7 out of 10 by M.P. Zerorez Salt Lake City
What could we do to improve?

If one of my friends asked for a recommendation, I would say you did a good job and that you were on time and friendly, but I don't see any of my friends asking "who cleaned your carpets".

Report a concern   December 16, 2014 — Rated 9 out of 10 by T.P. Zerorez Salt Lake City
What do you like about our products and services?

Otis did an excellent job. He was courteous and professional. He is a good example of your company's ethics and work policy.

I will be using ZeroRez again in the future.

Report a concern   December 16, 2014 — Rated 10 out of 10 by S.A. Zerorez Salt Lake City
What do you like about our products and services?

My carpets, tile, and area rug rig look brand new again!

Report a concern   December 16, 2014 — Rated 9 out of 10 by C.J. Zerorez Salt Lake City
What do you like about our products and services?

The carpet cleaner was very friendly and polite.

Report a concern   December 16, 2014 — Rated 10 out of 10 by Darrell Lamb Zerorez Salt Lake City
What do you like about our products and services?

Your technician was very friendly, helpful and thorough! We were hoping to get the deal where you come back and spot clean in 6 months free since our bill was so close to $400.00. That would be great! Please let us know!! Thanks so much the carpet and furniture look great!

Report a concern   December 16, 2014 — Rated 5 out of 10 by A.F. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

One of the bedrooms was left smelling like throw up. I am not sure if it was an old stain that was just lifted to the surface or not, but we would like it to be fixed. I have tried to call, but I cannot get through to anyone. I am happy with the rest of the house, but we've had to wash anything that touches the carpet in that room because it has such a horrible smell.

Report a concern   December 16, 2014 — Rated 10 out of 10 by L.G. Zerorez Salt Lake City
What do you like about our products and services?

My carpets look great. No residue and less wet than other carpet cleaners.

Report a concern   December 16, 2014 — Rated 10 out of 10 by A.D. Zerorez Salt Lake City
What do you like about our products and services?

That you fix what doesn't turn out right. That you explain the process and the reasons for certain results.

Report a concern   December 15, 2014 — Rated 8 out of 10 by M.S. Zerorez Salt Lake City
What could we do to improve?

No idea.

Report a concern   December 15, 2014 — Rated 10 out of 10 by M.W. Zerorez Salt Lake City
What do you like about our products and services?

I like that your cleaning service leaves my carpet clean and soft, with no crunchy feel to the carpet. The technician was very careful with my furniture and with the corners of the walls and doorways, so there were no scratches or marks on anything.

Report a concern   December 15, 2014 — Rated 10 out of 10 by B.M. Zerorez Salt Lake City
What do you like about our products and services?

Seemed to be very clean and more likely to stay clean.

Report a concern   December 15, 2014 — Rated 10 out of 10 by S.R. Zerorez Salt Lake City
What do you like about our products and services?

I like that no residue is left in my carpet. Dane was a great cleaner.

Report a concern   December 15, 2014 — Rated 2 out of 10 by D.E. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

All other carpet cleaning companies do not have minimum or maximum room sizes - they do distinguish the difference between combined rooms and single rooms, but there are no square feet requirements. When I signed up for carpet cleaning there was noting on the website, then when the technician showed up he informed me of the limitations. I more than likely not be using your service again.

Report a concern   December 15, 2014 — Rated 9 out of 10 by M.M. Zerorez Salt Lake City
What do you like about our products and services?

Very professional technician; explained method and offered appropriate suggestions to improve outcome.

Report a concern   December 14, 2014 — Rated 10 out of 10 by K.I. Zerorez Salt Lake City
What do you like about our products and services?

Excellent rep did a wonderful job on our air ducts, dryer vent, and heater vents. Very professional and just plain nice.

Report a concern   December 14, 2014 — Rated 10 out of 10 by Maggie Harline Zerorez Salt Lake City
What do you like about our products and services?

Very professional ! I am very happy with the results. The Zerorez man, Chris, was friendly and efficient !

Report a concern   December 14, 2014 — Rated 9 out of 10 by O.H. Zerorez Salt Lake City
What do you like about our products and services?

The tech was very personable.

Report a concern   December 14, 2014 — Rated 10 out of 10 by R.J. Zerorez Salt Lake City
What do you like about our products and services?

great service and the product works. a lot pricier than anyone else (for pet cleanup) so to be honest i don't know if i would use that again. But a great job. Thanks.

Report a concern   December 14, 2014 — Rated 10 out of 10 by C.L. Zerorez Salt Lake City
What do you like about our products and services?

My carpets looked really clean. The technicians were very professional and friendly. They were also vey competent and new so much about carpets!

Report a concern   December 14, 2014 — Rated 8 out of 10 by S.W. Zerorez Salt Lake City
What could we do to improve?

I can't say for sure until a few weeks have passed to see how they still look. However the technician was excellent.

Report a concern   December 13, 2014 — Rated 9 out of 10 by C.C. Zerorez Salt Lake City
What do you like about our products and services?

We like that it didn't leave an odor and it looks super clean.

Report a concern   December 13, 2014 — Rated 10 out of 10 by D.C. Zerorez Salt Lake City
What do you like about our products and services?

Your service representatives are always professional and courteous. Our latest rep. (Andrew Pehrson) was the best rep. we've had.


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