Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31750 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 30, 2021 — Rated 10 out of 10 by K.W. Zerorez Salt Lake City
What do you like about our products and services?

The guy that came to do our service was phenomenal!

Report a concern   May 30, 2021 — Rated 10 out of 10 by Angela Jackson Zerorez Salt Lake City
What do you like about our products and services?

They explained what they was doing every step of the way and answered all my questions. It left me ge room smelling wonderful. There was 2 young men 1 was training and even he was able to explain things to me very well. Both were very pleasant.

Report a concern   May 30, 2021 — Rated 10 out of 10 by E.J. Zerorez Salt Lake City
What do you like about our products and services?

Zane W worked extremely hard to get all grout very clean. It was his effort that made the difference.

Report a concern   May 30, 2021 — Rated 10 out of 10 by Nate Mathis Zerorez Salt Lake City
What do you like about our products and services?

Very simple process and it diodes an outstanding job cleaning my carpets.

Report a concern   May 30, 2021 — Rated 10 out of 10 by Jennifer Victor Zerorez Salt Lake City
What do you like about our products and services?

The technician was very helpful. Very fast. Carpet looks great.

Report a concern   May 29, 2021 — Rated 9 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

Professional work and cleaners explain the options and answer questions.

Report a concern   May 29, 2021 — Rated 10 out of 10 by Y.B. Zerorez Salt Lake City
What do you like about our products and services?

The difference in my front room rug was absolutely incredible. (Or disgusting!) They were efficient and professional and the carpets look brand new!

Report a concern   May 29, 2021 — Rated 3 out of 10 by J.P. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The tech rushed through cleaning our carpets and a chair and ottoman SO FAST. We could get a ton of dirt up from the ottoman after he left with just water. We had to call and have him come back and give it another try. Should have been done right the first time.

Report a concern   May 29, 2021 — Rated 9 out of 10 by F.B. Zerorez Salt Lake City
What do you like about our products and services?

The guys that came to clean worked real hard at cleaning. They were very professional and polite. They really got my carpets clean. Thanks

Report a concern   May 29, 2021 — Rated 9 out of 10 by G.K. Zerorez Salt Lake City
What do you like about our products and services?

Carpet is soft after cleaning...not crunchy

Report a concern   May 29, 2021 — Rated 10 out of 10 by D.J. Zerorez Salt Lake City
What do you like about our products and services?

The technician was awesome!

Report a concern   May 29, 2021 — Rated 9 out of 10 by T.A. Zerorez Salt Lake City
What do you like about our products and services?

great job, professional personality

Report a concern   May 29, 2021 — Rated 9 out of 10 by J.F. Zerorez Salt Lake City
What do you like about our products and services?

I believe my carpets are actually cleaner that when I've used other carpet cleaning companies. I waited to do this review to make sure the spots in question were really gone. My only complaint is their arrival time. Earlier than asked and I was already leaving work early to be home.

Report a concern   May 28, 2021 — Rated 10 out of 10 by B.C. Zerorez Salt Lake City
What do you like about our products and services?

Great job well done

Report a concern   May 28, 2021 — Rated 10 out of 10 by C.B. Zerorez Salt Lake City
What do you like about our products and services?

Did an excellent job! Technician was friendly and explainef everything he did . Carpets drued faster. Good experience

Report a concern   May 28, 2021 — Rated 8 out of 10 by J.R. Zerorez Salt Lake City
What could we do to improve?

Price to Tooele is expensive

Report a concern   May 27, 2021 — Rated 10 out of 10 by Norman Wolf Zerorez Salt Lake City
What do you like about our products and services?

Nicely done. Quick and efficient!

Report a concern   May 27, 2021 — Rated 10 out of 10 by K.L. Zerorez Salt Lake City
What do you like about our products and services?

My technician did a great job!

Report a concern   May 27, 2021 — Rated 10 out of 10 by Mark Hyder Zerorez Salt Lake City
What do you like about our products and services?

Quick, courteous, and careful with my home. Thanks!

Report a concern   May 27, 2021 — Rated 8 out of 10 by S.S. Zerorez Salt Lake City
What could we do to improve?

The carpets looked great and the couches looked amazing. They missed some of the throw pillows which was unfortunate (and possibly our fault). Unfortunately a hose was run across our lawn and left a burn mark. It wasn’t a big deal, the next time the grass is mowed it will be gone, but it didn’t leave a good impression.

Report a concern   May 27, 2021 — Rated 1 out of 10 by S.F. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I have had zerorez clean our house before, but this last time was very disappointing. What is also rather frustrating is that we just moved into a new house, and the person who cleaned our new carpets did such a lousy job. I am always at the house when you guys clean my carpets, so I know what to expect. I know that you move slow and "suck-up" the residue with your machine. However, this last visit was not what a zerorez representative should have done. Sloppy, quick, when vacuuming-up the residue, the worker went so fast (I've watch over a dozen carpets cleaned by you guys, so I know what to compare with) that there is no way he could have been doing a good job. He threw the hoses around, dragging them across the floor hitting the sides of the wall and base-boards. Like I said above; I have had you guys clean carpets for us before and this last time was horrible. I know I will NEVER EVER use your services again.

Report a concern   May 26, 2021 — Rated 10 out of 10 by C.O. Zerorez Salt Lake City
What do you like about our products and services?

The technician was great! He was very professional and thorough

Report a concern   May 26, 2021 — Rated 8 out of 10 by L.P. Zerorez Salt Lake City
What could we do to improve?

I had four rooms cleaned on Tuesday. The rooms look so much better and the feeling of being clean is a great feeling. the only complain I have is that the front room just inside of the door was left with come streaks. I am told the will come and make it look better. Thanks for the clean rugs.

Report a concern   May 26, 2021 — Rated 7 out of 10 by B.J. Zerorez Salt Lake City
What could we do to improve?

Dog peed. The guy couldn’t see it with the light. Wasn’t even sure what he was doing would even work. And my carpets smell the exact same. Waste of money.

Report a concern   May 25, 2021 — Rated 10 out of 10 by R.Y. Zerorez Salt Lake City
What do you like about our products and services?

Quick and quality work

Report a concern   May 25, 2021 — Rated 8 out of 10 by S.C. Zerorez Salt Lake City
What could we do to improve?

Some of my carpets could not come clean. The boys tried very hard. I don't know what else could be done.

Report a concern   May 25, 2021 — Rated 9 out of 10 by J.S. Zerorez Salt Lake City
What do you like about our products and services?

You were very flexible and easy to work with. Thank you!

Report a concern   May 25, 2021 — Rated 10 out of 10 by B.D. Zerorez Salt Lake City
What do you like about our products and services?

Very professional and for a great price! Very thorough! Made our carpets look brand new!

Report a concern   May 25, 2021 — Rated 9 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

Carpet less than a year old, cleaned dirty spots are already back 1 month after cleaning ☹️☹️☹️

Report a concern   May 25, 2021 — Rated 10 out of 10 by Pat Gilliland Zerorez Salt Lake City
What do you like about our products and services?

Our experience with the technician was excellent. He was very professional, answering concerns and questions. We've always liked the results with the Zerorez product - the carpets dry more quickly and stains don't seem to reappear.


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