Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31750 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 11, 2021 — Rated 10 out of 10 by C.J. Zerorez Salt Lake City
What do you like about our products and services?

The workers were hard working and polite. The rug and upholstery look great!

Report a concern   June 10, 2021 — Rated 10 out of 10 by E.B. Zerorez Salt Lake City
What do you like about our products and services?

Clean, no residue, no smell

Report a concern   June 10, 2021 — Rated 10 out of 10 by T.M. Zerorez Salt Lake City
What do you like about our products and services?

They did a great job!!

Report a concern   June 10, 2021 — Rated 9 out of 10 by D.A. Zerorez Salt Lake City
What do you like about our products and services?

I had my carpets cleaned a week ago and they looked really bad. There was streaks all over the carpet. They came back to re-do them and the guy said it looked like the machine was not firing 2 jets and that is why there was streaks. He redid them and they look soo much better. The streaks are gone and all I have left is clean carpet. Thank you for making things right!

Report a concern   June 10, 2021 — Rated 8 out of 10 by P.B. Zerorez Salt Lake City
What could we do to improve?

You have been very responsive to my follow-up calls and I appreciate you coming back twice to try and correct carpet areas that needed spotting resulting from the first cleaning.. William has greatly improved the tile also but there are still some small areas that I am going to have to work on to make them match the rest of the tile. Thank you for honoring your 30-day warranty.

Report a concern   June 10, 2021 — Rated 10 out of 10 by Ruth Holland Zerorez Salt Lake City
What do you like about our products and services?

Professional service, prompt arrival, clean floors and chairs, pleasant and knowledgeable workers.

Report a concern   June 10, 2021 — Rated 10 out of 10 by Dick Frampton Zerorez Salt Lake City
What do you like about our products and services?

The technicians were very professional and efficient. So far so good.

Report a concern   June 9, 2021 — Rated 10 out of 10 by Maryan Peterson Zerorez Salt Lake City
What do you like about our products and services?

Lightly damp carpet after your cleaning, as well as clean carpet!! It's fast and well done.

Report a concern   June 9, 2021 — Rated 10 out of 10 by Cristina Ashcraft Zerorez Salt Lake City
What do you like about our products and services?

My carpets look and feel great! The serviceman was thorough and made sure that he had done all that I wanted done before je left.

Report a concern   June 9, 2021 — Rated 10 out of 10 by E.M. Zerorez Salt Lake City
What do you like about our products and services?

Very impressed by excellent service and sparkling clean carpets- highly recommend zerorez!

Report a concern   June 9, 2021 — Rated 10 out of 10 by Dorothy Wiens Zerorez Salt Lake City
What do you like about our products and services?

You are a great cleaner of rugs, furniture and floor surfaces. Love you crew and service

Report a concern   June 9, 2021 — Rated 0 out of 10 by B.V. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Pee stanes came back tech says nothing he can do but didn't even try other equipment

Report a concern   June 9, 2021 — Rated 9 out of 10 by M.J. Zerorez Salt Lake City
What do you like about our products and services?

No comment

Report a concern   June 9, 2021 — Rated 10 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

Great service, they made my carpet look like brand new.

Within hours was dried out.

Good job by the 2 guys who were very professional.

Report a concern   June 8, 2021 — Rated 10 out of 10 by R.C. Zerorez Salt Lake City
What do you like about our products and services?

The very best carpet cleaning...without residue...and techs who work hard to clean carpet and upholstery beautifully.

Report a concern   June 8, 2021 — Rated 10 out of 10 by LaVar Densley Zerorez Salt Lake City
What do you like about our products and services?

The men did a great and quick job. Very courteous. Was very helpful. Would recommend them and your company.

Report a concern   June 8, 2021 — Rated 10 out of 10 by S.P. Zerorez Salt Lake City
What do you like about our products and services?

Your technician, Drew was wonderful...give him a raise as he has renewed my faith in Zerorez!

Report a concern   June 8, 2021 — Rated 5 out of 10 by B.B. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The area rug pricing online is never correct.

Always cost more than online price quoted.

Report a concern   June 8, 2021 — Rated 10 out of 10 by Dyann & Lee Smoot Zerorez Salt Lake City
What do you like about our products and services?

We love Zerorez and use it for all of our rental properties when we clean carpets. Since we started using Zerorez, we've noticed that our carpets last longer.

Report a concern   June 7, 2021 — Rated 9 out of 10 by G.T. Zerorez Salt Lake City
What do you like about our products and services?

No residue, good employees.

Report a concern   June 7, 2021 — Rated 10 out of 10 by Teya Lokteff Zerorez Salt Lake City
What do you like about our products and services?

Pretty sure the previous attendee who lived here before me never had the carpets cleaned lol they did an amazing job and even showed me the before and after it was so quick so easy ✅ highly recommend

Report a concern   June 7, 2021 — Rated 6 out of 10 by S.W. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

You were recommend to us by a family member.

Your advertising claims that you are the best at removing pet odor.

After two visits from your technicians, on two separate days, my carpet and my house smells worse than it did before the carpet was cleaned.

At the very least I would like my money back!

One of your guys also poured so much water on my carpet it got into the vent and ruined a toffer light in our shop. Another $75.00 that he said you would take care of.

So disappointed.

Name removed

Report a concern   June 6, 2021 — Rated 10 out of 10 by O.M. Zerorez Salt Lake City
What do you like about our products and services?

Great tech. I would use him again

Report a concern   June 6, 2021 — Rated 10 out of 10 by ferol Hebden Zerorez Salt Lake City
What do you like about our products and services?

Service personal (Drew) was very professional explaining about each process. They where very respectful. My carpet looks like it could be brand new. I'm very happy how the cleaning turned out. Thanks for a great job.

Report a concern   June 6, 2021 — Rated 10 out of 10 by Angela clow Zerorez Salt Lake City
What do you like about our products and services?

My carpets looked fabulous!

Report a concern   June 6, 2021 — Rated 9 out of 10 by O.B. Zerorez Salt Lake City
What do you like about our products and services?

Timely, informative, pleasant employees and clean carpets!!

Report a concern   June 5, 2021 — Rated 10 out of 10 by S.Z. Zerorez Salt Lake City
What do you like about our products and services?

The Technician was fantastic. He cleaned our carpet better than I thought he could. He was also very courteous.

Report a concern   June 5, 2021 — Rated 10 out of 10 by M.H. Zerorez Salt Lake City
What do you like about our products and services?

Great service and beautiful outcome. I will continue to use Zerorez for all my carpet cleaning.

Report a concern   June 5, 2021 — Rated 10 out of 10 by J.H. Zerorez Salt Lake City
What do you like about our products and services?

Zerorez did a great job. All carets look and smell like they were just cleaned. Very happy with my first experience with zerorez

Report a concern   June 5, 2021 — Rated 8 out of 10 by G.W. Zerorez Salt Lake City
What could we do to improve?

Work Harder on some of the hard spots


Privacy Policy