Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31750 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 24, 2021 — Rated 10 out of 10 by M.I. Zerorez Salt Lake City
What do you like about our products and services?

Service excellent, product fabulous!!

Report a concern   May 24, 2021 — Rated 10 out of 10 by Matt Berblinger Zerorez Salt Lake City
What do you like about our products and services?

The technician was extremely professional, courteous, and efficient! Excellent service!

Report a concern   May 24, 2021 — Rated 0 out of 10 by C.L. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

We planned on that call 45 min before you came. We have 5 kids and a busy Saturday we were looking at. I even called your line and asked if you were close, only to be told you weren’t and that I could count on that 45 min call. 10 minutes later you’re knocking on my door.

Also, all of my neighbors used Pinks and paid $150 to get their similar houses done. They charge $45/room. We called and were quoted $160 then ended up paying $300 (we added a chair and apparently the stairs weren’t in the quote, but my neighbors all did stairs).

Honestly it felt like bait-and-switch and just overall unprofessional.

Report a concern   May 24, 2021 — Rated 6 out of 10 by B.W. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The carpet in the master bedroom going into the bathroom still looks quite dirty. It would be great if it could get some extra TLC!

Report a concern   May 23, 2021 — Rated 10 out of 10 by Lance Baker Zerorez Salt Lake City
What do you like about our products and services?

He did a great job

Report a concern   May 23, 2021 — Rated 10 out of 10 by Tyler Wood Zerorez Salt Lake City
What do you like about our products and services?

The two who came and cleaned our carpets were very kind and professional. They worked hard and were in and out in about an hour. Very impressed with Zerorez and the customer service.

Report a concern   May 23, 2021 — Rated 10 out of 10 by Ryan Jessen Zerorez Salt Lake City
What do you like about our products and services?

Great guys fast clean and professional

Report a concern   May 23, 2021 — Rated 10 out of 10 by B.M. Zerorez Salt Lake City
What do you like about our products and services?

Excellent stain removal and friendly service.

Report a concern   May 23, 2021 — Rated 10 out of 10 by D.G. Zerorez Salt Lake City
What do you like about our products and services?

Little or no residue

Report a concern   May 22, 2021 — Rated 10 out of 10 by D.R. Zerorez Salt Lake City
What do you like about our products and services?

They did a very good job. They were very fast and the techs were very friendly and professional. The only thing they could improve on is right around the edges and behind doors. We will definitely use them again when needed

Report a concern   May 22, 2021 — Rated 9 out of 10 by K.R. Zerorez Salt Lake City
What do you like about our products and services?

I was well satisfied with the carpet cleaning I received from Zerorez.

Report a concern   May 22, 2021 — Rated 9 out of 10 by J.G. Zerorez Salt Lake City
What do you like about our products and services?

It was fast, friendly and efficient .

Report a concern   May 22, 2021 — Rated 10 out of 10 by Beth Osborne Zerorez Salt Lake City
What do you like about our products and services?

They are friendly and did a great job. I had a lot of pet stains and dirty high traffic areas, they are all removed. I was very happy with my service.

Report a concern   May 22, 2021 — Rated 10 out of 10 by D.C. Zerorez Salt Lake City
What do you like about our products and services?

My carpets look great! They cleaned them very quickly and efficiently and did a great job. Thanks Zerorez!

Report a concern   May 21, 2021 — Rated 8 out of 10 by D.C. Zerorez Salt Lake City
What could we do to improve?

I paid for the extra protection for dog urine but I can still smell the urine

Report a concern   May 21, 2021 — Rated 10 out of 10 by S.C. Zerorez Salt Lake City
What do you like about our products and services?

The workers were very nice and accommodating. Did a good job

Report a concern   May 21, 2021 — Rated 10 out of 10 by B.S. Zerorez Salt Lake City
What do you like about our products and services?

The person who cleaned

Report a concern   May 21, 2021 — Rated 10 out of 10 by Kathi Iverson Zerorez Salt Lake City
What do you like about our products and services?

I am so pleased with Zerorez this company and the service they provide!! If you question the service they respond timely and with courtesy, they want a happy customer!! Zerorez is far better than anyone I have yet! I recommend them 10/10

Report a concern   May 21, 2021 — Rated 0 out of 10 by J.P. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

You are coming out to re-clean… Every stain is still on my carpet

Report a concern   May 21, 2021 — Rated 10 out of 10 by Ginger Munk Zerorez Salt Lake City
What do you like about our products and services?

Great technician. He did an outstanding job, especially on my tile. It’s never been cleaner!

Report a concern   May 21, 2021 — Rated 10 out of 10 by S.C. Zerorez Salt Lake City
What do you like about our products and services?

The technician was very thorough, professional, and courteous. He was informative about the process.

Report a concern   May 21, 2021 — Rated 8 out of 10 by R.S. Zerorez Salt Lake City
What could we do to improve?

I had my carpet cleaned in February, and the house had been vacant, but you wouldn’t warrantee the poor job done initially, because 30 days had elapsed. Also you should make minor furniture moves that would on take a minute.

Report a concern   May 20, 2021 — Rated 7 out of 10 by J.P. Zerorez Salt Lake City
What could we do to improve?

We had an ottoman cleaned that was not done well at all. After the tech was gone we took a wet rag and water and could still get dirt up from it. Disappointed in that. That carpet looked fine though. The ottoman just needed a bit more effort and time put into it.

Report a concern   May 20, 2021 — Rated 10 out of 10 by S.B. Zerorez Salt Lake City
What do you like about our products and services?

The carpet is clean after they leave. It smells good and dries fast!🙂

Report a concern   May 20, 2021 — Rated 10 out of 10 by M.P. Zerorez Salt Lake City
What do you like about our products and services?

I was so impressed with the service of Zerorez. The first call to schedule a date was awesome. Then because of a medical emergency, we had to reschedule, but Zerorez honored the original price and was so kind to move the dates for me. Wade, our technician, was wonderful...he even went back over an area I was concerned about to make sure I was completely satisfied.

It was an amazing experience, start to finish! I would recommend Zerorez to anyone...and already have.

Report a concern   May 20, 2021 — Rated 10 out of 10 by M.P. Zerorez Salt Lake City
What do you like about our products and services?

Friendly service, and helpful

Report a concern   May 19, 2021 — Rated 10 out of 10 by N.C. Zerorez Salt Lake City
What do you like about our products and services?

They did a great job cleaning a very dirty carpet.

Report a concern   May 19, 2021 — Rated 10 out of 10 by Kyle Armstrong Zerorez Salt Lake City
What do you like about our products and services?

Mitch was great! Informative and efficient. We’ll bring using Zerorez from now on.

Report a concern   May 19, 2021 — Rated 10 out of 10 by Justin Vietor Zerorez Salt Lake City
What do you like about our products and services?

Good service and communication

Report a concern   May 19, 2021 — Rated 9 out of 10 by L.D. Zerorez Salt Lake City
What do you like about our products and services?

Very nice fellow. Did his best to get a few stains out.


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