Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33425 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 14, 2024 — Rated 10 out of 10 by S.H. Zerorez Salt Lake City
What do you like about our products and services?

Very fast. The text reminders. The carpets were not crunchy. And the kid that came was very nice and did a great job. Thanks.

Report a concern   August 14, 2024 — Rated 10 out of 10 by M.D. Zerorez Salt Lake City
What do you like about our products and services?

Very thorough and fast. Looks and smells clean and was done in a timely manner.

Report a concern   August 14, 2024 — Rated 10 out of 10 by S.J. Zerorez Salt Lake City
What do you like about our products and services?

I like that you do not use chemicals.
Your employees are caring and show great customer service.

Report a concern   August 13, 2024 — Rated 10 out of 10 by Jann Elieson Zerorez Salt Lake City
What do you like about our products and services?

Alex did a fabulous job. He was quick, efficient, professional and friendly. My carpets were clean & beautiful when he was finished . He was AWESOME !!!!!👏

Report a concern   August 13, 2024 — Rated 10 out of 10 by Sandra Spencer Zerorez Salt Lake City
What do you like about our products and services?

Our service man was very professional and friendly. He did a wonderful job

Report a concern   August 13, 2024 — Rated 5 out of 10 by R.O. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Still have spots in our carpet where the puppies had accidents. We paid extra for the stain removal but it didn’t work very well. Next time we will go with another carpet cleaning service.

Report a concern   August 12, 2024 — Rated 10 out of 10 by C.P. Zerorez Salt Lake City
What do you like about our products and services?

You guys did a fantastic job on my carpets! Thanks again.

Report a concern   August 12, 2024 — Rated 9 out of 10 by J.Y. Zerorez Salt Lake City
What do you like about our products and services?

We have used Zerorez annually for a number of years and still happy with the service.

Report a concern   August 12, 2024 — Rated 10 out of 10 by Cathy Allen Zerorez Salt Lake City
What do you like about our products and services?

Zerorez cleaned my off white carpets in my Utah rental property completely. It looks fantastic even weeks later. The carpet was filthy with black food and grime spots covering the majority of the family room. All gone!! Other system or companies I have used in the past showed signs of spots reappearing within a few weeks. Not Zerorez. I recommend Zerorez to everyone now. Happy in my Utah rental and at home in Las Vegas!

Report a concern   August 12, 2024 — Rated 10 out of 10 by Connie Goad Zerorez Salt Lake City
What do you like about our products and services?

The service was excellent and the technician was prompt and did an amazing job.

Report a concern   August 12, 2024 — Rated 10 out of 10 by Benjamin Towers Zerorez Salt Lake City
What do you like about our products and services?

Prompt service and quality cleaning

Report a concern   August 11, 2024 — Rated 10 out of 10 by T.L. Zerorez Salt Lake City
What do you like about our products and services?

Zerorez is easy to schedule. The technician appeared on the date and time scheduled, and completed the cleaning within a 2 hour time frame. He was very helpful, and even went over an area to respray to remove odors.

Report a concern   August 11, 2024 — Rated 6 out of 10 by B.P. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

All three bathrooms tile and grout were not cleaned to satisfaction for the money. The basement was fine given the circumstances but the two bathrooms upstairs were no better post cleaning. I wouldn’t pay to have the tile and grout cleaned in the future based off results.

Report a concern   August 11, 2024 — Rated 10 out of 10 by D.P. Zerorez Salt Lake City
What do you like about our products and services?

Hayden was great.

Report a concern   August 11, 2024 — Rated 5 out of 10 by E.M. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I have been using your services for years in my apartment complex. I have tried countless times to talk to someone, outside of your sales people, about streamlining the reservation process for business/commercial purposes. I have never received a phone, despite the many messages I have left. Jeff Price Phone number removed

Report a concern   August 10, 2024 — Rated 10 out of 10 by Karena McCartney Zerorez Salt Lake City
What do you like about our products and services?

Simple, friendly, cost efficient

Report a concern   August 10, 2024 — Rated 10 out of 10 by Ann Ford Zerorez Salt Lake City
What do you like about our products and services?

Very kind and friendly serviceman

Very respectful and helpful with the last two large items to move

Carpet looks great!!

Thanks so much!!

Report a concern   August 10, 2024 — Rated 10 out of 10 by M.T. Zerorez Salt Lake City
What do you like about our products and services?

They were both so knowledgeable, thorough and kind. They didn't waste a minute, and knew what they were doing.

Report a concern   August 10, 2024 — Rated 10 out of 10 by R.S. Zerorez Salt Lake City
What do you like about our products and services?

Friendly, knowledgeable staff. Great end results. Excellent prices!

Report a concern   August 9, 2024 — Rated 5 out of 10 by B.V. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

First guy said he ran out of solution so he’s not able to clean it sufficiently the second guy that came. We did a few areas, but there was a place down the hall and I sent a picture of that still dark. It probably just needed to be redone a little bit better because the areas he redid are quite a bit better than the first time, so the first guy just did not do a good job.

Report a concern   August 9, 2024 — Rated 10 out of 10 by Lorna Jimenez Zerorez Salt Lake City
What do you like about our products and services?

Smells good. It was very quick and he did a great job

Report a concern   August 9, 2024 — Rated 10 out of 10 by Lindy Palfreyman Zerorez Salt Lake City
What do you like about our products and services?

You always come when you say you will. You guarantee your work. You are friendly and great to work with!

Report a concern   August 9, 2024 — Rated 10 out of 10 by Dianne Jensen Zerorez Salt Lake City
What do you like about our products and services?

The quality of the service was great and professional. They did a good job.

Report a concern   August 8, 2024 — Rated 10 out of 10 by D.W. Zerorez Salt Lake City
What do you like about our products and services?

Simply the best. Best courteous technicians. Best results. Best prices. The best.

Report a concern   August 8, 2024 — Rated 10 out of 10 by Wendi Gardner Zerorez Salt Lake City
What do you like about our products and services?

I liked the service technician. He was very polite and accommodating. He called prior to the appointment letting me know he was on his way. When he arrived, he got right to work, cleaning the carpets and stairs. They turned out great. Great price and great service.

Report a concern   August 8, 2024 — Rated 10 out of 10 by M.S. Zerorez Salt Lake City
What do you like about our products and services?

Thorough and no residue! Thanks.

Report a concern   August 8, 2024 — Rated 9 out of 10 by A.J. Zerorez Salt Lake City
What do you like about our products and services?

Friendly, carpet clean and dries fast

Report a concern   August 7, 2024 — Rated 10 out of 10 by Carrie. Peterson Zerorez Salt Lake City
What do you like about our products and services?

The technician was great at communicating and let me know when he was arriving. He explained the process and how long it would take. When the job was complete and had me look at the rooms and see if I had any questions.

Report a concern   August 7, 2024 — Rated 8 out of 10 by D.S. Zerorez Salt Lake City
What could we do to improve?

We were told we'd get a phone call 30 minutes before the technician arrived. We didn't, and Andrew told us he didn't have our phone number - the dispatcher was supposed to call us. Other than that, Andrew did a great job, and we were completely satisfied.

Report a concern   August 7, 2024 — Rated 10 out of 10 by A.P. Zerorez Salt Lake City
What do you like about our products and services?

The workers were polite, clean, cut, efficient, very pleasant, and informed me of what they were going to do before they started. Was very impressed with all aspects of their work.


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