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based on 33425 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very thorough and fast. Looks and smells clean and was done in a timely manner.
I like that you do not use chemicals.
Your employees are caring and show great customer service.
Alex did a fabulous job. He was quick, efficient, professional and friendly. My carpets were clean & beautiful when he was finished . He was AWESOME !!!!!👏
Our service man was very professional and friendly. He did a wonderful job
Still have spots in our carpet where the puppies had accidents. We paid extra for the stain removal but it didn’t work very well. Next time we will go with another carpet cleaning service.
You guys did a fantastic job on my carpets! Thanks again.
We have used Zerorez annually for a number of years and still happy with the service.
Zerorez cleaned my off white carpets in my Utah rental property completely. It looks fantastic even weeks later. The carpet was filthy with black food and grime spots covering the majority of the family room. All gone!! Other system or companies I have used in the past showed signs of spots reappearing within a few weeks. Not Zerorez. I recommend Zerorez to everyone now. Happy in my Utah rental and at home in Las Vegas!
The service was excellent and the technician was prompt and did an amazing job.
Prompt service and quality cleaning
Zerorez is easy to schedule. The technician appeared on the date and time scheduled, and completed the cleaning within a 2 hour time frame. He was very helpful, and even went over an area to respray to remove odors.
All three bathrooms tile and grout were not cleaned to satisfaction for the money. The basement was fine given the circumstances but the two bathrooms upstairs were no better post cleaning. I wouldn’t pay to have the tile and grout cleaned in the future based off results.
Hayden was great.
I have been using your services for years in my apartment complex. I have tried countless times to talk to someone, outside of your sales people, about streamlining the reservation process for business/commercial purposes. I have never received a phone, despite the many messages I have left. Jeff Price Phone number removed
Simple, friendly, cost efficient
Very kind and friendly serviceman
Very respectful and helpful with the last two large items to move
Carpet looks great!!
Thanks so much!!
They were both so knowledgeable, thorough and kind. They didn't waste a minute, and knew what they were doing.
Friendly, knowledgeable staff. Great end results. Excellent prices!
First guy said he ran out of solution so he’s not able to clean it sufficiently the second guy that came. We did a few areas, but there was a place down the hall and I sent a picture of that still dark. It probably just needed to be redone a little bit better because the areas he redid are quite a bit better than the first time, so the first guy just did not do a good job.
Smells good. It was very quick and he did a great job
You always come when you say you will. You guarantee your work. You are friendly and great to work with!
The quality of the service was great and professional. They did a good job.
Simply the best. Best courteous technicians. Best results. Best prices. The best.
I liked the service technician. He was very polite and accommodating. He called prior to the appointment letting me know he was on his way. When he arrived, he got right to work, cleaning the carpets and stairs. They turned out great. Great price and great service.
Thorough and no residue! Thanks.
Friendly, carpet clean and dries fast
The technician was great at communicating and let me know when he was arriving. He explained the process and how long it would take. When the job was complete and had me look at the rooms and see if I had any questions.
We were told we'd get a phone call 30 minutes before the technician arrived. We didn't, and Andrew told us he didn't have our phone number - the dispatcher was supposed to call us. Other than that, Andrew did a great job, and we were completely satisfied.
The workers were polite, clean, cut, efficient, very pleasant, and informed me of what they were going to do before they started. Was very impressed with all aspects of their work.

Very fast. The text reminders. The carpets were not crunchy. And the kid that came was very nice and did a great job. Thanks.