What our clients think of us!

Very clean great service and pricing

I don't think he was very good. My carpets didn't look that clean after he left.

Will and Genesis… nice job and fair price!

The techs were friendly and easy to work with. They worked quickly and efficiently.

Prompt arrival, friendly capable service techs. Respect for home. Delivered as promised.

We were grateful for their kindness and expertise. Our carpet looks wonderful!! I’ll be using them again soon to clean my basement carpet.

Your workers were very friendly and accomodating. Did little extras and explained everything quite well.

Our carpets felt so new and clean after the treatment that we got rid of the area carpets we had just bought to cover up the old. Also the service man was so friendly and fast we decided we wanted to have the service yearly. In the past I’ve cleaned my own carpets to save money but I was so impressed with the results I decided this was worth the cost. And besides the “cleaner” carpet not only looked better it felt better to walk on barefoot. Loved the results.

First class cleaning and first class products. We had a very sick pet. Zerorez was able to remove the stains and smell. It looked wonderful. I would have them back in a heartbeat.

Dry quickly and look good

The technician was very knowledgeable and was able to get our some stains that previously were not able to be removed. He was also very personable.

We chose your company because of the favorable adds on KSL. We were very dissapointed.
Our carpet was not clean. The tech used the excuse of our carpet being old. it is 10 years old, but if he did not think he was going to be able to clean it, he should have told us upfront and not made a weak effort and then left us with $155.00 charge and dirty carpets.

Very friendly service. Very communicative.

Did an amazing job, so clean and fresh! Thank you!

My refrigerator was over-sprayed and is damaged.
They are working on it.

Always on time and puts up corner cones to protect my furniture

my living room carpet looks like has never been cleaned esp where carpet meets the hardwood.. i just feel like it was a hury and go job.

All was good but I would have like him to concentrate more on the high traffic areas. Only going over these.areas once didn't get them as clean as they could have gotten with a few more simple passes.

We don’t appreciate your “service charge”

Great communication, prompt service and professional.

Clear communication throughout the process.

Zerorez's techs were friendly, fast, and knowledgeable.

Usually takes 10-15 to place an order. The last two orders I had to wait for the agent to check with a supervisor to see if previous bills have been paid in order to allow me to place an order. I may place several orders in the same week.

Also, the last order I provided all location information, personal information, and then the agent tells me that I have to be processed by another agent because she doesn't handle the state I am in.

Used to be very easy to use ZeroRez. Have been using you exclusively since you started this business. Now is almost always a frustration to place an order. As soon as I find a decent alternative, I would move away from your company.

The gentleman that took care of our air duct and our dryer vents was very nice and super friendly. You guys already do our carpets so when your carpet guy recommended you, we immediately called and you were Better than most places. We will be back!

The technician who cleaned our carpets was the best.

Everything

Timely and efficient. They do a great job.

Fast and very thorough!

Technician said carpet would be dry in 6-8 hours. 34 hours later, carpet still not totally dry.

High traffic areas didn’t come as clean as they did with previous cleanings.