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based on 31750 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Superb service, excellent job cleaning the carpets! Tech arrived in a timely manner.
He was very knowledgeable and professional. Company does an excellent job in communicating and follow up. Very satisfied! Thank you for a job well done!!!!
Terrible scare tactics in trying to upsell animal treatment. Very disappointed by your way of conducting business
I am sold on the fact that you make sure that the carpets are cleaned and that you don’t leave the residue of soap that will attract dirt right back to the carpet. But what will keep me as a client is your amazing technician that came out to work on the carpet. Jacob was fantastic! I was very impressed with his knowledge about each and every spot on the carpet. As we walked through the house before he started cleaning, he explained what each spot was and how he would treat it. He was very friendly, professional, and he worked so hard to get our carpets to a state of clean that I didn’t know was possible. Jacob carefully listened to every concern that I brought up and he had the answer for everything. It was also great that his team members came out and helped him when he needed some help with the equipment and to bring more protectant to the job site. I’ve had my carpets cleaned by so many different companies and technicians and Jacob is above and beyond anything I ever expected. He worked very hard. I don’t think I could put into words how awesome that makes the customer feel. If the technician will stop everything they’re doing and address any concerns with the biggest smile and a great sense of humor, while getting the job done better than ever before?…. He seriously deserves a raise. Yes, you definitely want to keep him as an employee. Keep him happy because he keeps your customers very happy. Thank you so much!
Very professional and courteous tech, and the carpet looks brand new!
Did a great job and everything looks great
Just the best overall quality carpet cleaning services I have experienced. Customer for 7 years and they do make fixing mistakes or issues easy!
They were thorough and took their time doing a great job. Everything was explained in detail and I appreciated the great job they did!
The young men who came to my house were very personable, kind and answered many of my questions. One of the men was training the other and he was so kind to the young man he was training. Nice to see & hear "nice" in the world!
My carpeting isn’t soaked afterward. Gets out stains. Stains don’t come back right afterward.
I like how clean my carpet is following their work. I find they do excellent work. My carpets were very soiled and the work performed by the technician could not have been better.
Allow cleaner to discount the price if room size is small!
The technician arrived on schedule and did a great job! He was so friendly and spent extra time to make it just right!
Your technicians were great. The did their best, very professional. NO complaints at all with any of them. We just wound up with a stain in my office that wasn't there when we started. No clue what could have caused it. It showed up slowly as it started drying. There dry it got, the darker the stain became. It was around 4" or 5" in diameter and a reddish/brown color. We called and a 2nd technician came out and he was great as well. Super polite, great young man! He worked on it and it looked to us like it was better than before, but as it turns out the spot is now about 8" or 9" in diameter and it also got progressively darker as the carpet dried. Pretty frustrated as it's right in our entry way. The carpets were cleaned just before we moved into the place about 3 years ago. This is the first time we got the carpets cleaned since then. I really have no idea what could have caused this stain to appear out of nowhere. Thanks for your help.
Sincerely,
First name removed
clean
Super nice and helpful technician. He was able to get oil stains out of my light colored carpet. My carpets look, feel and smell so clean!
The technician was courteous and explained everything and answered my questions. The job was done in a timely manner and I was pleased with the results.
Excellent quality and customer service!!!
I needed my carpets stretched too.
Friendly, knowledgeable employees who arrived on time and completed the cleaning in a timely manner.
Great job - quick and easy to schedule and coordinate with
The courteous techs and they way they explained everything
The gentleman doing our upholstery and carpets was very respectful and polite. This morning our carpets and chairs look amazing.
Great job and friendly service!
Very Clean The Cat said it O.K too.
Everything was perfect! Such a great tech who walked me through every stain with his light and explained what each one could be and he was right in according to what I knew the stains were. He got them all put ant it has been a week and still no stains are coming back! I have used zerorez 4 times abs will never go anywhere else! The also did my 8 year olds time snd it looks brand new again!
Techs are always very friendly, professional, and work hard.
Jacob
There was a great amount of professionalism, they were fast, kind, and did a great job.
Ben did a wonderful job. I have recommended you to a neighbor.
Excellent work, friendly employees, and great results!