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based on 33425 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The employees were careful and professional. They explained everything clearly.
I have an area that was stained from spilled milk. This stain remained after the Zerorez carpet cleaning was done. The rest of the carpet looks ok, but the milk stain is still there, looks just like it did before the cleaning was done.
No soaps or residue.
Steam cleaning!
Fast and easy drying!
Great technicians!
Zerorez is always professional from making an appointment to completion of my cleaning. Technicians are always personable, knowledgeable, and professional. They go the extra mile to make sure my carpets look perfect. And if you have pets, they’re a great resource to keeping accidents and pet problems under control. Very happy with zero Rez
Adam is super friendly and professional! Did his job and did it well.
Great service and friendly. Very thorough job and everything looked great. Very happy
Everything….. employees, service quality. Always the best
The tech was great!!! But I feel it is too expensive
Train your workers better.
Mia was great.
The other gentleman wasn't easy to talk to or professional acting.
It was quick and the employees were efficient, professional, and friendly. They could clean 10-year-old carpets and remove stains that had been there for at least 5 years. The carpets look brand new! I highly recommend Zerorez!
Adam was friendly and knowledgeable. Did a very good job!
Prompt, efficient, thorough.
There are a lot of spots left on my carpet. Could someone please get back to me to see what can be done. Ann Tye
workers are very polite
Aaron was great at explaining the process and answering my questions. After talking about the air duct cleaning and why I was having it done, he showed me the air purifier which I was really excited about. He wasn't pushy about selling it and was very thorough with the air duct cleaning and clean up after.
Zerorez was great to work with! I needed a carpet cleaning company so I googled local carpet cleaners in my area and saw they had a deal going. I texted the number to get a quote and they responded quick. They were booked out till the end of the week so they put me on the cancellation list and got to me sooner. Very pleased with the services. Definitely using them in the future. Thank you. 🙏
Bait and switch pricing. Quoted a significantly lower price online. Automatically signed us up for additional services we didn’t ask for.
Timely, friendly… all the reasons.
Very professional and the carpets came clean they did I a great job!
Our technician Adam did a great job with both houses.
efficient
The pricing is frustrating because my quote was $522 and after the technicians got there, they trying adding on so many things and wanted to charge $1500 for what they felt needed done. I understand owning a company and up selling but that’s a little much trying to triple the price you’re expecting to pay.
I believe I was over charged, I have never paid that much six rooms, two hallways and one set of stairs. On my bill it shows 3 rooms on deal and then 8 more rooms charged. Screw me once, it is my fault, I will not be screwed again!!!
Great service. My technician was amazing!
On time to the appointment we made!! Very fast and looks very good and clean!! Very happy!
Affordable, technician was excellent.
I like Dallin duct cleaning
Great service and great technician. Thank you.
Our last Technician was so efficient & concerned for our needs. I like you cleaning method