What our clients think of us!

I am very pleased with my carpets. I am happy with the products that were used and the service was outstanding. I found a new friend. My tech, was very friendly and took a lot of pride in what he was doing. He was very efficient, and couldn't have done more for his own Mom.

Steam extraction with minimal soap/solution

The empowered water so there is no use of soap
The quick drying times
The friendly employees and great customer service

Carpet was way wet. Took nearly 2 days to dry. Left one area worse by far than it was to begin with

I thought the guy who arrived was very friendly. But, he left a mess behind!
There were dirty black marks where he touched my white doors. And, he dropped “water” all over my wood floors and tile. I asked him if was okay to leave big water marks and he said it was just water and it would be fine.
But, I’ve had to mop after he left. There were marks everywhere. I was kinda disappointed about that.

The cleaning was good. They made a chip in my mirror wall. I reported it but have heard nothing back

Ben was very professional, helpful, and hard-working. We appreciated his attention to detail.

Best cleaning of my carpet ever!

Austin did a fantastic job! Our carpets are super clean and we are very happy with the work he did. The reason I give Zerores a 5 has nothing to do with Austin or the work he did. It has to do with Zerores in general. I was hesitant to even schedule you because I know how you work. You advertise a certain thing, I get an initial estimate but guaranteed that is never the actual cost. I realize Austin is schooled on how to nickel and dime until the cost is triple the original estimate. I don't fault Austin for that, he is just doing his job. I used to use another company that always stuck to their original estimate and up until the last time I had them out was very happy with the work they did.

I like the ease of getting an appointment, the open communication and the polite and efficient execution of my carpet cleanings.

Technicians were great. Did a wonderful job and very conscientious. Very good workers and communcations.

Clean no detergent smell

both gentlemen were great and did a good job. we have always used you and like your work and service ethic. thanks

Our serviceman was excellent. The carpet never looked better after cleaning. We are very pleased and now want two chairs, a dust ruffle and ottoman cleaned.
Sheila Gelman

My tile and carpets came out so clean. Ben was an excellent cleaner. Would highly recommend your company.

Technicians are always thorough.

Zerorez always does an amazing job when they clean our carpets. I’ve always been pleased with the results! I’m a repeat customer for sure!!

Did well, you sent two people this time very guick. You should do this always.

The tech was prompt and friendly and I like that now the carpets are dry, they are soft to walk on and not crunchy.

tech was very professional and knowlegable and was on time.

Carpets were cleaned well and your team was very professional and polite. Carpets feel great!

Follow through on commitments about timing schedule. I asked to be the first appointment in the Morning and I was told I would be. Come to find out I was second - so I had to wait around for the phone call to verify when the crew was coming

Floors look great! Technician was very friendly and thorough.

I was hoping the technician would go over the extras options with me before he began cleaning. I probably would have added some pet drain removal if quoted a price. I would like to have had an estimate on extras. Otherwise, he did a good job of cleaning the requested areas and was very professional. I didn't get my invoice for a couple of days, but that worked out ok, as I was able to pay with a credit card by phone.

The estimate you gave me knowing the amount of rooms and stairs and hallways, as well as the fact that we had pets and an elderly woman with incontinence was less than 1/3 of what was actually charged for the work. It looked nice when they were done, but the odor returned a few days later. Feeling like it was a mistake to spend over $1,600 for a job that didn't take care of the problems!

the carpets look great and they were very dirty. The 2 guys that did the work were very friendly and knowledgeable and kept me informed regarding costs, etc.

As a residential service provider, they were refreshingly on time as well as thorough and nice

Great service and great results.

Now that the carpet has dried there are a few spots here and there remaining. I think they might be blood.

Fantastic job!