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31746 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technicians are well trained and the cleaning product is superior leaving my carpets in the cleanest state. I have used their services since they first began serving Provo area because the carpets were obviously cleaned better than the many truck mounted companies we’d used previously. And the applied protectant has saved us on multiple stains from grandchildren mistakes!
Clean, chemical-free treatment and super great technician!
They were on time and did the scheduled areas very well. The carpet looks very nice. Technician was very nice and easy to work with. We will definitely use the service again.
Great service. Appreciate the re-service when the stain re-surfaced.
Very efficient and did a very neat and careful job
Great to work with. Carpet looks great
James was very quick and very professional. It's like he gave me new carpet! I would definitely recommend him!
Carpet looks great. Young man very personable and worked diligently!
Y’all were able to fit me into a slot I didn’t think was available. Your tech, Max, was: on time, walked the site, verified what I wanted, checked with his black light and reassured me that he could do more, but didn’t think it was necessary. He kept me informed with each step, he finished in a timely manner and was even willing to ask management if there were any discounts I was eligible for. Which is how I found out that they do offer a military discount.
spots appear after cleaning, missing areas. Rushed job not very thorough.
Ben was very thorough and did an excellent job.
Prompt, friendly and did a great job.
Very good service thx
Clean carpets, great service, Jacob was nice and did a great job getting chocolate milk out of my child’s bedroom carpet.
No chemicals added.
I choose ZeroRez for its chemical-free cleaning. I love that it’s steam and that the pet treatment is enzymatic.
That there is no residue, you communicate well about arrival times or delays and you are reasonably priced
Easy scheduling and job completed in a timely manner.
Great job very impressed would highly recommend you to friends & family thank you for you service
I paid for the pet treatment in my front room as I had a cat who had been ill and had; had some accidents. The smell is still there. There are weird discolorations on a different part of the room that wasn't there before. When I went to manually clean up the spot the rag came away dirty. Which I was annoyed with because when all was said and done I paid $278 for clean floors and an extra treatment. That is supposed to keep the carpet nicer longer.
The technician was very nice. But my front room is still not what I would consider clean. I have used you before in the past, after my sewer backed up, and never had this problem before. The carpet has remained damp way longer than before. I am sure that the humidity has been a factor there. My real concern is the still remaining and present sent of pet and the wired discoloration going on.
I would like my front room carpet cleaned without me trying to go through after and get spots of trouble out. That's why I paid you all.
Always do a great job. I never call anyone else.
I was very pleased with the job your technician performed. He was thorough, competent and very friendly. Also the technician the cleaned our carpets had the same attributes. We are very pleased with the job they each did. We would gladly recommend your company.
Your rep was amazing!
It actually works! We have old carpet and Zerorez was still able to get the dirt out and make it look great!
Friendly staff who clearly explains what your options are and answers all your questions. Our carpet looks and feels really good now.
My first initial thought was that I was super impressed, but there definitely spots that were over looked
The guys did a great job. Quick and painless service.
Thanks,
Name removed
Great workers—efficient, friendly and thorough.
I love my clean carpets that stay clean. I love the quick response I get. I love my well trained technicians
Quality work and service! Very professional.