What our clients think of us!

Friendly staff. Well trained did a good.

Excellent service.
Our cleaner was very polite. He was on time, clean, in a good mood.
My mother is elderly and requires someone with alot of patients and understanding to the bazillion questions she asks. He was excellent.
Awesome customer service. Our carpet looks great. Thanks

I should not have to tell the cleaner what spots have to gone over again. I felt like I was baby sitting your representative. Also he was in a hurry to get out of there. I did feel like he was trying to do the best job possible.

Friendly and helpful.

The scheduling process was easy and quick. The serviceman was professional, prompt, and thorough. The product is supposedly safe, free of harmful chemicals. The washing is a little bit suspect though.

Service was on time, and the work was excellent

Always pleasant technicians and excellent results

Dallin was awesome! I appreciated that he communicated very clearly with me issues, solutions, and helped me to make educated decisions with tricky ductwork. I greatly appreciate as well that pricing was upfront, all of the charges were clearly explained, and it was very fairly priced!

Efficient, friendly, job well done!

Easy to schedule an appointment. Good communication with the company. Tech showed up on time and was professional. Did a good job cleaning. Offered solutions and was honest about what I did and did not need.

Ultimately the carpets look no different than before cleaning. They were dry within thirty minutes after the technician finished, and there were multiple spots where it seemed like little to no treatment was done. Per my lease, I’m required to pay a “professional” to clean my carpets, but I’m going to have to clean the carpets again on my own to get them cleaner. I was disappointed with the technician, who was late despite urging us to be at the property on time or face a “no show”. I understand he had excuses, but overall a very stressful experience and disappointing carpet result.

I had to check after he was done and it was not quite clean. so we worked together for a little bit more elbow grease. He did better with more elbow grease

The price for the services rendered was in my opinion too high. Over 200 dollars for 30 minutes of cleaning one one, one short hallway and 11 steps seems steep

Zerorez always does a great job. Carson, the technician, was thorough and explained my carpets look beautiful.

Great

Good job
Friendly technician

On time, friendly employee, great service, clean carpets! Completely dry in a few hours!

Appointment available the very next day.

Your agent John was extremely qualified and thorough. He was prompt and a gentleman
and so far the cleaning was good.

Good stain cleaning and not as messy equipment. Things smelled nice afterwards.

Great service. On time and professional.

Completely satisfied with quality of service.

Carpet was clean when you were done

My carpets always look great and they dry quickly.

Carpets look great, service is exceptional what else can I say. I only use Zerorez.

Fast , positive outcome , good customer service

The tile cleaning in my primary bedroom bath was the most expensive part of my entire cleaning project, but totally worthless. It was no cleaner than was originally.

I have used Zerorez for several years and I am always delighted with their work!

The technician didn't have very good hygiene and seemed more concerned about making me sign waivers for the services that I didn't want or for parking in my driveway than he was about cleaning my carpets. I did appreciate that he arrived early and completed the job very fast but it that also made me wonder if he did a quality job on the carpets. He told me it would take about 2 hours, but he was done within 1-1/2 hours. He left my door wide open which let in a lot of flies. I felt the customer service aspect of the appointment was lacking. The carpet cleaning tubing was dragged across my wood floors. Nothing was scratched, but that was just lucky. There should be a way to protect your customers wood flooring from scratches when the tubing needs to be pulled through the house.

We are extremely satisfied with how amazing our carpets look and how many stains he was able to remove. They look and feel great. My husband didn't think they would look much different, but he was very pleasantly surprised and keeps talking about it days later. Thank you!