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based on 33688 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thanks for another great cleaning job !
Our carpet feels so clean after your service. Jack did a thorough job and was so pleasant to work with.
My carpets come out clean and soft, and they dry very quickly. The technicians are courteous and friendly.
I had a great experience overall from the first phone call, they were very helpful in answering questions and quick to get someone out to clean my carpets. He called before the time window even started and did a thorough job cleaning. Carpets look great! Will definitely use them again!
The kindness of our service guy! I wish I could remember his name lol! He was AMAZING! and very thorough with everything he did. We will always recommend zerorez and our service guy!
Polite and curious representatives. Careful with my does and walks. Carpets clean and dried quickly.
I was very pleased with the manner and skill of your technician, Mia. I felt she was informative, thorough, knowledgeable and did an excellent job. The next time I utilize your services I will make it a point to request that she be the technician who completes those services.
The carpet actually came clean where other companies failed to accomplish that
I have aiways used Zero Res but this last time I was upset with the service and strongly indicated that. they were quick to respond to ask how they could regain my loyalty and came out very quickly to fix all the areas I was concerned about. The areas that I was concerned with were not dirt stains but burn stains on the carpet. please ignore my previous communication and take it off the web site if you can
Thank you so much and i apoligize for my error
It is all about the experience and skills of the technician and their ability to meet a customer's expectations.
As advertised, it leaves no residue, dried quickly. Service people were courteous and thorough
Fast friendly service. Louann was great!
Stains still in carpet
Great customer service’
One room seemed to have had only traffic areas cleaned—other rooms seemed to have been more thoroughly cleaned.
Carpet cleaning
friendly, knowledgeable, professional service. No residual scent from cleaning solutions
I appreciated the friendly attitude of the person who took care of the carpet, as well as the finished product. Somehow, knowing the surface I walk on has been cleaned makes me feel good.
-Carpets looked really good despite being old and I was treated well. Thank you
The technicians were so professional and did a great job at meeting all our needs. Our carpets looked great and zero spots! I've used this company for over 10 years and every time I give them five stars!
Genesis is a real gentleman and was very thorough and efficient in doing his work
Ethan was friendly, helpful, and took time to answer my questions. The carpet looks great and dried completely in about 12 hours even though it was winter.
They were easy to schedule. The guys that came were kind, respectful, and very efficient. The carpets look great.
Fast and efficient and easy. And clean carpets!
Great cleaning
Easy to schedule, polite and friendly techs, carpets always come out very clean
I have been using your services for several years and always appreciate the great job your team does. Thank you!!
Friendly and fast service! Job well done! Our carpet looks so nice now! Thank you!!!
We like how clean the carpet feels and how fast it drys.

Zerorez makes communication easy and does a great job on the cleaning!