Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31746 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 6, 2021 — Rated 10 out of 10 by Robyn Bishop Zerorez Salt Lake City
What do you like about our products and services?

Quality work and service! Very professional.

Report a concern   August 6, 2021 — Rated 10 out of 10 by B.W. Zerorez Salt Lake City
What do you like about our products and services?

Technicians are well trained and the cleaning product is superior leaving my carpets in the cleanest state. I have used their services since they first began serving Provo area because the carpets were obviously cleaned better than the many truck mounted companies we’d used previously. And the applied protectant has saved us on multiple stains from grandchildren mistakes!

Report a concern   August 6, 2021 — Rated 10 out of 10 by H.M. Zerorez Salt Lake City
What do you like about our products and services?

Clean, chemical-free treatment and super great technician!

Report a concern   August 6, 2021 — Rated 10 out of 10 by Roger Gubler Zerorez Salt Lake City
What do you like about our products and services?

They were on time and did the scheduled areas very well. The carpet looks very nice. Technician was very nice and easy to work with. We will definitely use the service again.

Report a concern   August 5, 2021 — Rated 10 out of 10 by David Sullivan Zerorez Salt Lake City
What do you like about our products and services?

Great service. Appreciate the re-service when the stain re-surfaced.

Report a concern   August 5, 2021 — Rated 10 out of 10 by K.O. Zerorez Salt Lake City
What do you like about our products and services?

Very efficient and did a very neat and careful job

Report a concern   August 5, 2021 — Rated 9 out of 10 by R.T. Zerorez Salt Lake City
What do you like about our products and services?

Great to work with. Carpet looks great

Report a concern   August 5, 2021 — Rated 10 out of 10 by L.O. Zerorez Salt Lake City
What do you like about our products and services?

James was very quick and very professional. It's like he gave me new carpet! I would definitely recommend him!

Report a concern   August 5, 2021 — Rated 10 out of 10 by D.P. Zerorez Salt Lake City
What do you like about our products and services?

Carpet looks great. Young man very personable and worked diligently!

Report a concern   August 5, 2021 — Rated 9 out of 10 by Damian Shinsel Zerorez Salt Lake City
What do you like about our products and services?

Y’all were able to fit me into a slot I didn’t think was available. Your tech, Max, was: on time, walked the site, verified what I wanted, checked with his black light and reassured me that he could do more, but didn’t think it was necessary. He kept me informed with each step, he finished in a timely manner and was even willing to ask management if there were any discounts I was eligible for. Which is how I found out that they do offer a military discount.

Report a concern   August 5, 2021 — Rated 0 out of 10 by K.P. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

spots appear after cleaning, missing areas. Rushed job not very thorough.

Report a concern   August 5, 2021 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

Ben was very thorough and did an excellent job.

Report a concern   August 5, 2021 — Rated 10 out of 10 by Amy Motta Zerorez Salt Lake City
What do you like about our products and services?

Prompt, friendly and did a great job.

Report a concern   August 4, 2021 — Rated 10 out of 10 by David Shamo Zerorez Salt Lake City
What do you like about our products and services?

Very good service thx

Report a concern   August 4, 2021 — Rated 10 out of 10 by S.H. Zerorez Salt Lake City
What do you like about our products and services?

Clean carpets, great service, Jacob was nice and did a great job getting chocolate milk out of my child’s bedroom carpet.

Report a concern   August 4, 2021 — Rated 9 out of 10 by C.B. Zerorez Salt Lake City
What do you like about our products and services?

No chemicals added.

Report a concern   August 4, 2021 — Rated 10 out of 10 by J.T. Zerorez Salt Lake City
What do you like about our products and services?

I choose ZeroRez for its chemical-free cleaning. I love that it’s steam and that the pet treatment is enzymatic.

Report a concern   August 4, 2021 — Rated 10 out of 10 by S.M.L. Zerorez Salt Lake City
What do you like about our products and services?

That there is no residue, you communicate well about arrival times or delays and you are reasonably priced

Report a concern   August 3, 2021 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

Easy scheduling and job completed in a timely manner.

Report a concern   August 3, 2021 — Rated 10 out of 10 by Y.V. Zerorez Salt Lake City
What do you like about our products and services?

Great job very impressed would highly recommend you to friends & family thank you for you service

Report a concern   August 3, 2021 — Rated 2 out of 10 by C.A. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I paid for the pet treatment in my front room as I had a cat who had been ill and had; had some accidents. The smell is still there. There are weird discolorations on a different part of the room that wasn't there before. When I went to manually clean up the spot the rag came away dirty. Which I was annoyed with because when all was said and done I paid $278 for clean floors and an extra treatment. That is supposed to keep the carpet nicer longer.

The technician was very nice. But my front room is still not what I would consider clean. I have used you before in the past, after my sewer backed up, and never had this problem before. The carpet has remained damp way longer than before. I am sure that the humidity has been a factor there. My real concern is the still remaining and present sent of pet and the wired discoloration going on.

I would like my front room carpet cleaned without me trying to go through after and get spots of trouble out. That's why I paid you all.

Report a concern   August 2, 2021 — Rated 10 out of 10 by L.S. Zerorez Salt Lake City
What do you like about our products and services?

Always do a great job. I never call anyone else.

Report a concern   August 2, 2021 — Rated 10 out of 10 by S.Z. Zerorez Salt Lake City
What do you like about our products and services?

I was very pleased with the job your technician performed. He was thorough, competent and very friendly. Also the technician the cleaned our carpets had the same attributes. We are very pleased with the job they each did. We would gladly recommend your company.

Report a concern   August 2, 2021 — Rated 10 out of 10 by C.C. Zerorez Salt Lake City
What do you like about our products and services?

Your rep was amazing!

Report a concern   August 2, 2021 — Rated 10 out of 10 by T.R. Zerorez Salt Lake City
What do you like about our products and services?

It actually works! We have old carpet and Zerorez was still able to get the dirt out and make it look great!

Report a concern   August 2, 2021 — Rated 10 out of 10 by S.B. Zerorez Salt Lake City
What do you like about our products and services?

Friendly staff who clearly explains what your options are and answers all your questions. Our carpet looks and feels really good now.

Report a concern   August 1, 2021 — Rated 7 out of 10 by S.V. Zerorez Salt Lake City
What could we do to improve?

My first initial thought was that I was super impressed, but there definitely spots that were over looked

Report a concern   August 1, 2021 — Rated 8 out of 10 by S.J. Zerorez Salt Lake City
What could we do to improve?

The guys did a great job. Quick and painless service.

Thanks,
Name removed

Report a concern   August 1, 2021 — Rated 10 out of 10 by T.C. Zerorez Salt Lake City
What do you like about our products and services?

Great workers—efficient, friendly and thorough.

Report a concern   August 1, 2021 — Rated 10 out of 10 by Jeannie Welch Zerorez Salt Lake City
What do you like about our products and services?

I love my clean carpets that stay clean. I love the quick response I get. I love my well trained technicians


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