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based on 31746 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your tech was very professional and worked hard to make sure we were satisfied
Drew was professional, friendly and answered all my questions. When he left my carpets looked new. I love the work and smell!!!
The carpet is clean and even though 17 years old looks much newer. Drew Homan deserves a shout out for his work. He explained, engaged and excelled. I would give him twelve stars. He was great thank you for sending me the best.
Thank you for being easy yo schedule. You were prompt and service as well as communication were great.
Friendly service, well done
Arrived on time. Did a very professional job. Friendly and courteous.
Your cleaning procedure and cleaning product works really well...the stains are gone, the carpet dried overnight and the young man who did the work was very thorough, pleasant and most of all very capable....did not miss a spot. Cindy Carollo
Your cleaning is the best I have ever had for my carpets! Your people are kind, friendly and very good at what they do. I love everything about your service. Thank you!
No toxic chemicals or soap residue and my carpets are clean. They also dry quickly.
I loved that My carpet looked brand new after being cleaned by Zerorez.
Friendly technician. Great work on the carpets.
I like the way it cleans my carpets, and it dries a lot faster than other carpet cleaners.
Amazing service
Great service
Cleaning without harmful chemicals
They are very friendly and knowledgeable and our carpets look like new.
Great service by Jonny who cleaned the carpets. He was very professional! The carpet dried nicely.
Brandon did a great job. The carpet in our front room has only been professionally cleaned once in 29 years (unprofessionally a few times). After being cleaned, the carpet looks brand new.
Brandon was professionally friendly and provided good customer service.
We will call Zerorez the next time we need our carpets cleaned. Thank you!
Our service man was friendly, hard working and efficient.
The guy was pretty good but missed the clening of a few spots.
I admit my carpet was quite dirty, I wish they would have sprayed the worse areas a little more and gone over it more than once. When I had my carpet cleaning business I would have brushed those areas first.I was hoping to avoid carpet replacement for a little longer.
The staff was very nice and respectful.
Great customer service
Everything. On time. Took care of all our problem areas and upholstery. Drew was great
The agents that came to our house were quick but thorough. They were approachable when I had questions and explained the process so I knew what was being done and why. I appreciated their professionalism and courtesy.
Our home was handled beautifully! Our carpets (with a black lab) are super clean....thank you!
The men that were here were very professional. Kept me informed about everything they were doing, they were quick but did a beautiful job.
Carpet dries fast and looks super clean. Our tech was great!!
Technician very friendly and did a great job.
I like that you do not add soap to the cleaning fluid - that it is clean.
Good service, honesty, efficient, thoughtful, trustworthy
The technician took extra time to clean my couch!