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based on 33686 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It was an easy process and it seems like the quality of work is good.
Nate was fantastic. Super kind and went out of his way to resolve our needs. There was only horrible area that looked like an unimaginable job but, Nate took care on the situation and did a first class job. Thank you Nate for all your hard work.
Technicians listen well, wear shoe covers and go above and beyond.
It was easy to make an appointment. The guy was friendly and nice and did a good job. He was on time so I didn’t have to wait and was fast and efficient.
Efficient, thorough, looks great and dries quickly. Our techs even arrived earlier than the promised window and gave us a savings promotion that we weren't expecting!
Very reliable, responsive. Great service.
Professional and clear about every step of the cleaning process. Ben did a thorough and excellent job.
It would have been perfect if they had cleaned the vent on the inside of the dryer, my tools dont allow me to get far down in the vent so the lint is still stuck in there. I had neck surgery and trying to clean it myself made my neck hurt. If you could come vacuum out what is still in there that would make me give you a 10
The results are excellent. We like having no residue. The employee who cleaned our carpets did a great job. She is on the ball with all aspects of the work. We would never use any other carpet cleaner company.
I love how quickly the carpets dry!
Very friendly service tech. Thank you!
The stairs were wetter than other areas of carpet. We had to use our fans to dry them for a couple of days.
My technician was early, professional and did a great job
It's deceiving to advertise "3 rooms for $109" and then add the "$25 service fee residential" in addition to that. Just put it in the original price, rather than end up with bothered customers.
Carpet cleaning
I have always been pleased with the service and products of Zerorez. The techs are timely and explain what they are doing, the benefits and the results!
Excellent communication before appointment. On time (early) technician arrival. Technician was professional, hard-working and efficient. Would highly recommend that technician!
Thank you for your services here at Glenmoor! Our tech took time to make sure to clean all the areas we needed done. He did a great job.
Noah was very professional, and did a thorough jjob. Thank you!
Very very pleased with how the carpets look!!
Zerorez did a great job cleaning our carpets, very professional.
Very thorough. Great improvement after finished.
Excellent service and price.
Costs ended up being significantly more than what was advertised... Couch looks great though and the carpet is cleaner than ever.
The technician was conversive, explained in detail what the cleaning would entail, what to expect with trouble areas and he was efficient in getting the job done. Great results!
Everything was fine. I was just expecting the carpets to get a bit cleaner. They were about as clean as I got them with my Bissell cleaner. But we'll see if the scotch guard helps.
Very informative and nice when they came to clean my carpets. My carpets looks so clean love it! Thank you
Service was friendly!
Isaac did a thorough, diligent job of cleaning my carpets! He was professional, knowledgeable and personable. I liked how he used a black light to show me "invisible" pet spots in the carpet and how he really worked the bad spots. Carpets look fantastic!
ALWAYS WONDERFUL SERVICE HAVE BEEN USING ZEROREZ FOR YEARS - THANKS FOR BEING SO GREAT