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31746 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Brian that did our home did a great job
The service was fast and efficient and the results are beautiful! Thank you!!
Very professional.
The soiled areas in the front room carpet that we paid extra to have the pad replaced look terrible even after getting them cleaned. I'm really disappointed, but it may just be that the soiled area is too much to clean.
It smells and looks a lot cleaner! I liked that he raked it also! He did a Awesome job!
The carpet cleaner person was very competent; but I was not pleased with the product - the cleaning solution. Several dirty spots were not removed. I also did not appreciate the extra cost for pet problems in several rooms.
My carpets didn't really feel clean after. I couldn't even tell he cleaned my grout. Just thought zerorez would be a better clean.
The cost to treat needed areas in my home ended up exceeding the quote that I was given over the phone by quite a bit.
If it works - it is worth doing again. I have been using the service for years and will continue to do so.
I had you scheduled - confirmed it twice plus got a confirmation email and you still didn’t show up!! Super frustrating
The carpets were still really wet after 12-14 hours. I turned on fans .. maybe this is normal?
I was happy that all the gross spots came out.
Prompt, efficient.
I like that my carpets aren’t wet after being cleaned, I also appreciate that there isn’t much smell (probably because of the carpets not being damp).
However, I think there are stains in the carpet that would have come out with a regular carpet cleaning service. I don’t know that the tile cleaning that we paid for was worth it, and of course, when I called and made the appointment the person didn’t tell me this wasn’t regular tile cleaning, so that was a waste of money. Additionally, the upholstery cleaning was “okay”, but probably not worth it either. The kid that came was nice enough, I guess I was expecting better results for $300+
I feel like my 5 room 1 hallway and upholstery cleaning was a very rushed job. I didn't appreciate the pressure he gave me to do a pet treatment.
Everything about the service was perfect. The technician was professional and the carpets were cleaned superbly well. I will continue to use your service.
My carpets do not look any different or clearer! Looks the same before you came! Does not even smell like it’s been cleaned!
Very quick and efficient, workers are extremely kind and helpful
Office emailed when Will was on is way.
Will was polite, respectable, explained the process and what to expect.
Price was fair.
I never recieved a copy of an invoice that I could print. I have you clean business property and need those invoices that can be saved as a pdf or printed for tax purposes, very disappointed especially since I requested it specifically.
I’d send pics of the rugs you cleaned and ruined if I could. Also, I had to go and wipe up soap residue on the tile after it dried. Very disappointed.
very clean looks like new again !!! the two young men were very GOOD !!!
The service boy was not super professional. A little green. But that’s ok. Thanks
Quality and price
Great service. Very happy with how great our carpet looks.
Everything was great. Polite, efficient technician and good communication before the appointment.
Company was fast and easy to communicate. Honest with what they thought would help and the expected outcome with the condition of my carpet. 10/10 would recommend and use again.
Your Carpet tech was friendly and very knowlagble. He was very efficient and I love the job he did especially on my stairs!
The service was great and the results were even better. The young man who came and did our floors was amazing.
Friendly, competent technician! The floor looks great and he got a stain out of the carpet that we haven't been able to remove previously.
The person who cleaned my carpets did a great job. He was very professional and thorough.