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based on 31746 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Uneven cleaning patterns in carpet, not associated with specific localized stains nor high-traffic zones. Overall, I’m very happy with the result (i.e., dramatically cleaner carpet), but it appears that half the room was cleaned more thoroughly than the other half, resulting in a distinct difference in the carpet color on the two halves. Fair price, competent and professional staff, good communication, easy to schedule appointment.
the service man did an amazing job at our house. We really appreciated it.
I don't know the name of the gentleman who cleaned our carpets, but he did a very good job.
He got all of the spots that were in our carpet, and it didn't take very long to dry. He was very personable with my husband and he liked that (I was sitting in a different room reading and didn't get to meet him). Our dirty carpet looks new again.
No soap residue, Carpets dry quickly And my carpets look great when they leave.
The tech was awesome. He tried real hard to make my worn carpet look good. Appreciated his great effort. Would have been a 10 if Doug Wright didn't constantly over promise results in his radio ad.
They were thorough and pleasant to work with. My carpet and upholstery looks amazing!!!
Booking was easy. I appreciated Will, the tech putting the booties on. He called prior to appointment time to let me know exactly what time he would arrive.
Cleaning was done quickly and efficiently. He asked if I had any questions. Easy to make payment.
Fast, friendly service. Carpet looks great!
I have had experience with Zerorez cleaning my carpets recently and have had exceptional service each time. They have cleaned carpet I didn’t think would come clean. They did what they said they would do, charged the amount they said and did a great job. Thanks Zerorez!
Very professional and did an excellent job going the extra mile.
Friendly service and they do a great job.
Like the overall look and cleanliness of carpet after cleaning
Feels so clean! No odor. Got the spots out. Thank you!
Great service and our carpets look great.
Friendly technician who patiently answered several questions from us and was super friendly, super efficient and quick in tackling several large areas and a couch. Everything looks so great, we're really pleased with the service he gave us!
Tanner the tech was great. Thanks Tanner
We still have some spotty staining.
Not so many chemicals is my favorite.
Very nice and knowledgeable and advised us of all the different options he offered. Carpets are clean.
you did a good job and you were on time
Brian was efficient and did a great job! I am very happy with the results
I was very satisfied with my carpet and furniture cleaning. My technician Jacob did a great job. This was my first time hiring zerorez for cleaning services and I will definitely call them again for as the need arises for future cleaning services.
i like how clean my carpets are after you are done
We like the process, method you use to clean and extract the dirt, etc. But we appreciate the quality of your technicians. Can't have one without the other.
It was the best cleaning job in a decade. Your technician did a wonderful job.
Our carpets are clean & the technician was great.
I love that my carpets feel clean withno residue or chemical feel after!
The service men are always so polite and nice. They are great at explaining the process and what options are available for your specific circumstance. They do an amazing job, the carpets always look great when they are done. This is my second time using them and will definitely use them again.
Everything
I’m a realtor who’s been using and recommending your services personally and to my clients for years. You’ve always been the best and most consistent. This time didn’t seem to be quite as good as I’ve normally experienced. Maybe it was the carpet? Who knows. The normal traffic marks and darker edge where it meets the tile, just didn’t clear up like it normally does with you guys. Also, while doing an open house I cleaned up several dirty spots with baby wipes that came right up. It almost feels as if it didn’t get cleaned or was done very quickly and surfacey. Can we have a tech retry on at least the main area? Thanks.