- Phone: 801-288-9376
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31746 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Available to come out right away carpets looked great!
Technicians and results. Both are excellent.
Technicians and results. Both are great.
On time and friendly . My carpets looked great after he was finished ,
No residue and stays cleaner longer
Professional service! Meet promise time.
We loved everything about Zerorez!!!! Starting with the website, the phone calls, the text, the people, the service, and our beautiful clean carpets!!!!
You know you are using a great company when the employees say how much they love their job!!!
Everyone was very professional and kind. In today’s world that is always a plus!!!
Our carpets look amazing and we are beyond pleased!!!
Thank You!!! We will be back when it is time to do our carpets again.
A L Magleby
Hunter was very knowledgeable and helpful. My carpets looked and smelled great. I love the fact that the carpet dries so fast after cleaning and that it is not crunchy when dry.
Cameron did a great job with our carpets. He explained everything really well.
Reasonable prices, packages, less chemicals, cleaner results
Prompt & did the job
The tech who arrived to do the job was very personable, which we look for first with any service company coming into our home. He wore booties, and the work done that day was very professional. Our carpet is over 30 years old, and yes, there are some high traffic areas that he treated prior to cleaning - and we understood and agreed that those might not look absolutely perfect, and they didn't. But they were so much better than we expected.
We also recently purchased a great SHOE RACK for our garage, placed it near the door, with box of booties nearby and with a sign (printed from computer) saying "Thank you for removing shoes (or slipping on booties)" We have same sign with box of booties at the front door - a reminder for us, as well as for anyone staying a while. Wish we'd have thought of and done this years ago!
Don't think twice before hiring these people; we've used them twice now, and have stopped looking for the best carpet people in our area. D. Edwards (Provo)
Great service, very expensive.
My carpet looks good! Stains mostly disappeared. Thanks so much!
The rug still is dirty. When it dried out by the next day, it looks very bad just as bad as before the cleaners started.
I have called your company and they are coming back to redo the rugs.
I have had different rug cleaners before and they always got the rugs clean and didn't charge 1/3 as much as your company did.
Please send me an itemized bill as was promised.
I am extremely happy with my carpet cleaning and tile cleaning service. The technician was very thorough, did an excellent job and was professional. He arrived timely and he was careful with furniture and wall corners.
I would definitely recommend Zerorez to anyone who wants a quality carpet cleaning service.
He did a good job, I just wouldn’t likely recommend Zerorez because I am a little embarrassed at how expensive the service was. Very, very expensive.
The kid who came and clean was very nice but I could tell he was tired from a long day and did a so so job cleaning and I could see spots that he missed and he would say he tried to clean them but he could try again when I said yes please he would try the one spot and it would start to come out. But it was like that every spot and I didn’t feel like he wanted to be there any longer so I just let him leave. I feel like all the surfaces need to be redone. I went with zero Rez because I wanted the job done right they aren’t the cheapest but I thought it would be done. My rugs weren’t horribly dirty and are pretty mew rugs in general and the technician even said oh they aren’t that bad so I’m surprised they didn’t get cleaned like I thought they would.
Competent, courteous, efficient.
They work quickly and do a good job removing set in stains!
We highly recommend Jace from the Draper location, as he was on time, courteous, and did a quality through job!!!
It was a lot more expensive than I thought it would be.
I can’t think of Anything
Effective against tough stains, technicians are efficient and knowledgeable, no harsh chemicals
Very professional and went the extra mile to make us happy!
Great job
Great service, helpful and accommodating staff, rugs look wonderful!
Carpet Dries quick
Your serviceman was excellent. I wasn’t even on his original route, but he came to my rescue when there was a misunderstanding on arrival time. He worked his tail off. Our carpets looks fabulous! I give dirty looks to anyone who tries to walk on them with their shoes on!! ;)
Our tech was named Ryan and he was very friendly and thorough, he did a good job for us. We would use you again.