Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33686 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 12, 2025 — Rated 8 out of 10 by K.R. Zerorez Salt Lake City
What could we do to improve?

Be more up front about extras such as pet treatments.

Report a concern   March 12, 2025 — Rated 10 out of 10 by J.A. Zerorez Salt Lake City
What do you like about our products and services?

Berry efficient and thorough technician. He did a great job

Report a concern   March 12, 2025 — Rated 7 out of 10 by M.S. Zerorez Salt Lake City
What could we do to improve?

Grateful for the satisfaction guaranteed, as I needed a second cleaning

Report a concern   March 12, 2025 — Rated 10 out of 10 by L.P. Zerorez Salt Lake City
What do you like about our products and services?

Your services are great

Report a concern   March 12, 2025 — Rated 9 out of 10 by I.B. Zerorez Salt Lake City
What do you like about our products and services?

I love that y don't use harsh chemicals

Report a concern   March 12, 2025 — Rated 10 out of 10 by W.W. Zerorez Salt Lake City
What do you like about our products and services?

Fast and easy. The pricing was straightforward. The carpet dried really fast and looks really good. I like the idea of no soap residue left behind.

Report a concern   March 11, 2025 — Rated 10 out of 10 by T.G. Zerorez Salt Lake City
What do you like about our products and services?

The lead technician was fantastic! He broke down the services that would take place at my condo really thoroughly, and had exceptional communication skills. He also went above and beyond, offering to come back to install the custom-ordered filter once it arrives. Thanks for great service!!

Report a concern   March 9, 2025 — Rated 7 out of 10 by M.C. Zerorez Salt Lake City
What could we do to improve?

We have always been pleased with zero rez. The two young men who came to our home recently were very kind and positive, however didn't do the best job. It seemed to us that they did the job as fast as they could and then they were out of here. They were here less than an hour.

Report a concern   March 8, 2025 — Rated 10 out of 10 by J.R.O. Zerorez Salt Lake City
What do you like about our products and services?

Carpet cleaning was done quickly and thoroughly. Genesis did an excellent job. He was also very pleasant.

Report a concern   March 8, 2025 — Rated 10 out of 10 by B.B. Zerorez Salt Lake City
What do you like about our products and services?

Got me in quick. Did a great job!

Report a concern   March 8, 2025 — Rated 10 out of 10 by J.W. Zerorez Salt Lake City
What do you like about our products and services?

Carpet is clean with no build up. Company has great customer service. Good price. Fair.

Report a concern   March 7, 2025 — Rated 10 out of 10 by M.B. Zerorez Salt Lake City
What do you like about our products and services?

Ned was great. He was friendly and efficient. He had a reassuring confidence in the process and talked through my concerns and questions. He was a pro. Eager to recommend him to my friends and family.

Report a concern   March 7, 2025 — Rated 10 out of 10 by S.W. Zerorez Salt Lake City
What do you like about our products and services?

Always come on time; very professional and well groomed technicians; always does a great job without residue!

Report a concern   March 7, 2025 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

It makes my older carpets look like new.

Report a concern   March 7, 2025 — Rated 10 out of 10 by Wayne Jones Zerorez Salt Lake City
What do you like about our products and services?

Good Service - Good Prices - Good Techs

Report a concern   March 7, 2025 — Rated 10 out of 10 by Debra Swofford Zerorez Salt Lake City
What do you like about our products and services?

Zerorez did an excellent carpet cleaning job. Big spots are gone. We have a new resilient protective topcoat. Our technician was friendly, knowledgeable and efficient. Thank you!

Report a concern   March 7, 2025 — Rated 10 out of 10 by T.M. Zerorez Salt Lake City
What do you like about our products and services?

Friendly and professional. Your technician did a great job. Even added on our Motorhome and it was definitely non-standard work. 20 year old carpets look great!

Report a concern   March 7, 2025 — Rated 10 out of 10 by Cindy Wood Zerorez Salt Lake City
What do you like about our products and services?

Wow! The results were better than I expected! Great work, great customer service!

Report a concern   March 7, 2025 — Rated 10 out of 10 by F.B. Zerorez Salt Lake City
What do you like about our products and services?

The guys were very courteous and did a thorough Job. Thanks

Report a concern   March 6, 2025 — Rated 10 out of 10 by W.T. Zerorez Salt Lake City
What do you like about our products and services?

Mathew did a fabulous job, my carpets look amazing. He is very knowledgeable and works hard. I really was happy with Zerorex and will recommend them and Mathew to all my friends and family. Thank you

Report a concern   March 5, 2025 — Rated 10 out of 10 by Brenda Osbiorn Zerorez Salt Lake City
What do you like about our products and services?

The gentleman showed up on time and was very thorough with explaining everything. Would recommend this company to anyone.

Report a concern   March 5, 2025 — Rated 0 out of 10 by A.C. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

You guys didn't put a disclaimer on your specials, we were charged extra for the job. Ripped us off, you were too fast and didn't get all the stains out as you said they did. You were also not careful as you dragged the hose against the walls and stairs where you've caused some markings. And the carpets were soaking where it took pretty much overnight to dry. Very disappointed. There's absolutely nothing you guys can do to make it up except for maybe a refund as we've decided to not hire you again nor come over again for the 30 day guarantee. We took photos of the job with stains left behind and damages done as we're sharing them for part of our negative review.

Good day

Report a concern   March 5, 2025 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

I like that it doesn’t leave soapy residue. The guys were very nice.

Report a concern   March 5, 2025 — Rated 10 out of 10 by S.W. Zerorez Salt Lake City
What do you like about our products and services?

Following the rug cleaning by Matthew (he gets 10 out of 10), apparently the Zeroez van leaked oil on our driveway. I called and Zerorez sent another tech in the area (Ben) to clean our driveway. Ben also did a great job and removed all traces of oil. Ben gets 10 out of 10 also.

Report a concern   March 4, 2025 — Rated 8 out of 10 by A.M. Zerorez Salt Lake City
What could we do to improve?

Very good

Report a concern   March 3, 2025 — Rated 10 out of 10 by Tanner Heaps Zerorez Salt Lake City
What do you like about our products and services?

They did a great job they even called to reschedule after I missed my scheduled time

Report a concern   March 2, 2025 — Rated 10 out of 10 by Templ Corbit Zerorez Salt Lake City
What do you like about our products and services?

The carpets look great and our service guy was awesome! Thanks Isaac!

Report a concern   March 2, 2025 — Rated 10 out of 10 by N.S. Zerorez Salt Lake City
What do you like about our products and services?

Friendly and efficient service.

Report a concern   March 2, 2025 — Rated 10 out of 10 by L.S. Zerorez Salt Lake City
What do you like about our products and services?

Our carpet is so much cleaner and softer! It’s so nice to know that there are no chemicals left behind that would attract dirt that would make it necessary to clean it again after a short time.

Report a concern   March 2, 2025 — Rated 10 out of 10 by G.Y. Zerorez Salt Lake City
What do you like about our products and services?

They were on time and I didn't think the cost was too excessive


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