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based on 33995 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent service and the area in my home got so clean! Thank you!
Great service. Knowledgeable. No chemicals.
gets carpets clean and dries quicker
Carpets aren't to wet so they dry quickly and they become really clean
no chemicals and friendly service men
Technician should be on time and then not be in such a hurry to leave. He seemed bugged that I asked him to go over a few places before leaving. He did but the spots are not evenly clean...I can see where he went over it and where he didn't. I really appreciated the hard work of my last tech. He cleaned and went over spots until they were out, especially our high traffic areas. Proof was where we had put a rug over where he had cleaned. It was amazing how clean he really got it. I WISH I remembered that fellow's name. I would love to request him each time! Can you look that up? This young man was telling me as he walked in that he wouldn't be able to get most of the spots clean...and a lot of them did but not as clean as the last person who came.
Isiah was great! Did a great job. You truly deserve a 10. Donna Higbee Riverton Utah
Quality cleaning, on-time arrival, friendly and courteous service.
Well done and quick
The techs are knowledgeable and very helpful.
The carpets do not look any better. They had very light dirt from normal wear and tear so nothing dramatic. The capers are only 16 months old also. I came home and could not even tell a slight difference. Very disappointing!
My carpets seem cleaner than other companies that I have had. The workers have been very willing to do what I request. One thing that I would like to see used is cornor protecters so the hose is not scraping the paint off. Thanks for your service !
If service rep is going to be late from scheduled time of arrival, please call and notify next appointment.
Easy to book an what I expected.
The tech that cleaned our carpets was very nice and explained in details what we needed to know about the extra services that we asked about
they are always fast and efficient, and extremely polite and they do as I ask and my carpet always looks great when they are finished
Very prompt and great customer service
efficient way of cleaning carpet.
Our experience was really good. The technician that cleaned our carpets was fantastic!
Friendly, quality work.
Technician was great, but felt like small area of bedroom done overcharged. Feel like your stairs charges are too high as well
Service person was on time, professional, and finished in a timely manner.
I feel like my carpet is actually clean and it smells great!
All of the products are great except the nail polish remover treatment. It made the spills worse.
The high traffic areas of our carpet did not come clean this time. Our representative asked me to look at them, I mentioned that they did not look clean, but thought maybe it was because it was still wet, and told him that. He told me about the protectant, but did not work on those areas any more. When they dried, the areas are still dirty.
I love Zerorez. I will only use you guys and have only used you guys for the past 2 years.
On time and friendly.
They were on time, fast and thorough, very clean carpets after they were done.
on time and carpet looked good. our son referred zerorez so our family liked the service.
I CALLED TO HAVE YOU CLEAN MY CARPET BECAUSE YOU HAVE DONE IT SO WELL FOR YEARS. This time not quite so much. My TV room I know was really dirty and it does look better but not as good as usual and then to not say anything about the rug protectant (which I really did need) makes me a little sad. But I will use you again and watch more closely and mention the rug protectant myself. THANK YOU.