What our clients think of us!

I like the product and the great service.

how my carpet feels after being cleaned and the friendly people you send out. Alex was my last rep and he was EXCELLENT. Very courtious

I have used your company on several occasions and each time have been pleased with your representative. Personal, professional, reviewing the project before and after completion.

I have off white 15 year old carpet that has seen a lot of use. There were dirt blotches before and after carpet had dried 3 days after cleaning. I believe there was to much water pressure which caused the dirt to surface from the original pad. Cody returned and used less pressure and less water and successfully removed the dirty spots. It was especially bad on the the stairs. He went back over all areas and all is good now.

my carpet looks great. The technical was friendly and respectful.

How quick and clean the carpets get.

Pain free process. Quick, easy, and CLEAN!

The results in my carpet were great! The quick service was helpful and the technician who did the service was very professional, courteous and helpful!

no residue. Carpets stay clean longer.

no soap scum or film

My tile looks so clean, I love it. Your guy was so nice, and tested all the areas I wanted him to and was very good about asking if I still wanted him to do the job. I loved that he wanted me to be happy, and if that meant that he didn't do anything for me that day, even though he had come out, that that was okay. Very nice worker. Thank you.

They did a really nice job and the carpet smelled and looked good. I appreciate the extra time he took to make my dirty carpet look good.

Great cleaning and servicing

The service was awesome. Ryan was super informative and was so easy to work with. We are really happy with how our carpets turned out. Thank you!

The technician was curtious and professional.

No crunchy dirty feeling. Took longer to dirty than i thought but well worth it for the results

Isaias does an exceptional job and goes the extra mile to make sure I am happy with his work. He is conscientious about making sure he doesn't scratch our door, wall or railing.

Really clean carpet, and afterwards, no weird smells.

No stinky oders, friendly service, very knowledgable, my carpets look great

Very professional technician, and great results!

You are honest and try very hard to make sure the customer is satisfied. Alex was very professional and thorough.

I felt like I was being "nickel and dimed" for any "extra" service.

the carpet cleaning is amazing!!! Best ever!

Carpet looks like new and dried quickly! The Tech was awesome.

Deeper more effective clean

I had moved what furniture I could from the carpet areas. The remaining furniture was pulled away from the walls so I could vacuum behind them. When the technician had me approve his work, he showed me an area where I had wood stains from another company's previous carpet cleaning. As I looked around I noticed that none of the furniture was on foam blocks to prevent similar stains. The technician said "Oh, I didn't move the furniture." So none of the carpets under the couches and recliners had been cleaned. I had assumed he would clean under them as most people do not have furniture positioned in the middle of the room. He had already put the equipment away and had to go back out to the truck several times to clean various areas. After he cleaned those areas, I asked him if we shouldn't put the furniture on the foam blocks which he hadn't done and he then went and got some and put some of the furniture on the blocks. I asked him about two recliners that had metal bases and asked if those should be off of the wet carpet- then he went and got more blocks and put the recliners up on the foam. I felt like the technician was in a hurry to get to the next job and was trying to skip steps and if I didn't ask for specific services that he wasn't going to offer them. ( like moving the furniture and cleaning under them and using the foam blocks) Later as I went out to my driveway, I noticed rocks from a flower bed were strewn about the driveway. The hose from the truck must have flipped the rocks across the driveway. After cleaning up the rocks and asking for the carpets to be cleaned under the furniture in the middle of the floor and asking several times for foam blocks, I was doubting I would have Zerorez come back again. I paid extra to have a microfiber seal put on the high traffic areas but now I am wondering if it was worth it. The whole experience was disappointing. Thanks for the opportunity to share my feed back and hopefully the next customer won't be as frustrated.

My carpet was wet and still dirty when the technician left. I was not at home, so I did not see how it looked until later. When the new tenant came to the house, she said the carpet did not look clean. She tested an area with her little home carpet shampoo machine, and it cleaned a strip of carpet, showing just how much dirt had been left behind. There was a stark contrast between the strip she cleaned, and the areas supposedly cleaned by Zerorez. The next day, we were able to get someone from Zerorez to come out and clean the entire house again. The end result is good, but it was terribly inconvenient. The tenants had to wait an extra day to move into the house. Since we live in a different area, the tenants had to arrange to be at the house to meet the technician when he came. The whole experience was frustrating! It was also significantly more expensive than other carpet cleaners. I am not sure if I will trust Zerorez again. Do you blame me?

quick and dry fast

excellent quality - effective products - customer friendly technicians

My carpets look beautiful after cleaning. I appreciate that there were minimal chemicals used and that the chemicals used were for pet urine that I didn't know was there. The technician, Ryan was outstanding, friendly, knowledgeable, professional and timely. (Please note that I wrote one review where I called him Tyler, oops). I will definitely use zerorez again.