- Phone: 801-288-9376
- Visit Website
based on 31039 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I appreciated that it took my zerorez worker quite awhile to clean my carpets. I have had other cleaners come over and they're done super fast and my carpet doesn't look that clean. Zerorez took their time and it showed.
Our carpet looks so much better. The employee that cleaned our carpet was very friendly, a hard worker and did a great job.
Representative was friendly and quick
I would have liked it if the person I made the appointments with was more knowledgeable, more of a consultant. I didn't know enough to know what to ask and even though he was very pleasant, he didn't offer any FYI info. It turned out 2 of the 3 things I planned to have done (vent cleaning & kitchen travertine)could not be done so I moved a bunch of furniture unnecessarily and wasted a full day off - had I known more I could have made arrangements for a better equipped team to supplement what zerorez did. The guy who did the cleaning was also very nice and was more of a consultant but at that point I'd already had expectations that he was not able to meet. He also offered to have his people call me to set up another appointment when the new vent cleaning system was rolled out, I've not received a call as of yet and it's been almost two weeks. The carpet cleaning was done well and was quickly finished so that was good.
Innovative technology, courteous staff and technicians, easy to work with, good communication, excellent follow through.
On time, very thorough, quick drying, and removed stains.
You guys are by far my favorite you do my home and that is why I hired you to do my workplace. I am very happy with the job you have done for us.
Zerorez is a large, unmanaged company. All phases of getting the work completed were difficulted, from trying to get through the phone lines to setting up the appointment and getting the work done. First scheduled appointment never happened. No record on Zerorez of conversation. Had to start all over.
Your technician worked hard and the result was terrific.
My carpets still look dirty.
Excellent service! I love that there is no residue left on my carpet.
Fantastic customer service! Ryan was very helpful and explained exactly what he would be doing and even gave more attention to areas that needed a little extra. Looks great!!
The detail and care shown by the technicians is outstanding
Corey was very professional and helpful. He did a wonderful job.
Protect walls and trim from being damaged.
Clean. Service was professional and the representative went beyond to make sure we were happy and satisfied. He was VERY knowledgeable about the product and carpet cleaning and care.
Our technician knew what he was doing and gave us different options to take care of our particular situation.
The young man Ricardo Ramirez that came to our home was very professional and did a great job. The carpets look great and smell great. We appreciate the professional service, it is hard to find.
Straight forward.
High quality cleaning done by a high quality individual!
I have had "Zerorez" many times, this time best job ever.
How professional the service is
No chemicals.
Chris was great. Wonderful customer service.
Fast and on time and price
Professionalism
Leaves rug soft
Dries fast
The technician was very professional and the carpets were cleaned beyond my expectations.
Courteous service and great cleaning results.
I REALLY LIKED THE SERVICE MAN WHO CAME OUT. HE WAS HELPFUL AND VERY INFORMATIVE.