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based on 33995 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
There are some areas that were not totally cleaned. I'm assuming that your guarantee permits me to arrange for another visit. I'd like it to be someone with experience dealing with problem areas.
This was a redo and I really appreciated the time that Cory took to get our carpet looking like new. I only wish it was cleaned that way the first time.
The rugs seem to be very clean and the young man was very nice that did the work. I would request that he come next time we need your service. Thank you.
Our carpets were very dirty. Rees did a great job cleaning the whole office and the steps were especially dirty. They look great now! I use Zerorez for my home too! Rees was always concerned about safety!
Well done Rees!
The technician was efficient, respectful, and polite. The carpet looks great! Thank you!
the ability to lift out stains and your willingness to work on a spot till you do your very best
just not sure how well it cleans. your workman was great.
I am very pleased with the pet treatment.
Jose did an excellent job. I especially appreciated his extra attention to one trouble spot. I will definitely use zerorez again.
Great customer service and my carpets look amazing!
Quick and well done - polite operator, explanation of service
Informative, kind friendly employee
Corey our cleaner guy was super nice and friendly and worked very hard!
My carpets look brand new! The technician was VERY informative and wonderful!
Zerorez has always done a great job with cleaning our carpets and they are very thorough.
The service technician went above and beyond to come on short notice to clean home carpets. He was personable, professional and the carpets look great.
Good friendly service. Reliable.
I have mentioned Zerorez to my daughter, she will probable use you in the near future. I liked the prior communication via e-mail so I knew what was expected of me and what I could expect of you. I
especially was impressed with the fellow that did the work, he was prompt, courteous, well groomed and explained his procedure to me. I appreciated that, thank you for your service.
On time great job
Cleaning was adequate but service was very, very poor and lacking.
Rep was on time
It was a fast service call
The carpet looks much better but it doesn't smell any better. In fact, I think it smells more like dog urine than it did before.
Smells amazing and not a powerful odor
Get the stain out the first time
Great job cleaning our dirty carpets. They look like new!!!
Very professional services. Every one was so great to work with. My carpet looks so clean!!
You use water and no chemicals.
Easy to schedule an appointment. I love getting an actual appointment time instead of a 2 hour window. Service is quick and smells nice when it's done.
Angelo was a great tech to work with… He spent extra time on the high traffic areas so they look great. I will specifically request for Angelo to be my tech in the future.