- Phone: 801-288-9376
- Visit Website
31039 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The guy who came was wonderful. He did a great job and I knew he was trustworthy immediately!
Your vent cleaning is not worth the $. I found debris by putting my arm into vent. Person said that they clean and they didn't do good enough job . You could make it right by giving a discount on vent cleaning. Carpet cleaning was about average. Found 1 area that didn't get cleaned good enough once dry. Thought zero fez was the best.
No chemicals
This is our second experience with Zerorez ... two different areas of our home, two different technicians, but consistent results. From the person taking the order over the phone and arranging for the estimate to the technician's ability to handle our needs with high quality results, totally satisfied and definitely an ongoing customer to the future.
Zerorez has a helpful friendly staff. The technician was knowledgable and didn't try to sell me more than I needed.
The workers are always so nice and helpful and do such a great job
I get migraines from any kind of chemical and Zerorez is the only option for cleaning my carpets. Recently we finished building an extension to our home. The old carpets and ducts were filthy. Zerorez did a great job getting them like new.
Carpets look good, not stiff fibers, came on time, nice service people
Your products and services do the best job of cleaning allergens out of our home environment!
I was very pleased with the carpet cleaning technician, Luke. He was knowledgeable about the services and very friendly.
You were very professional. Came when you told me you would be here. My carpets look great.
Zerorez did a great job of getting our carpets cleaner than I've ever seen them. I thought for sure we had permanent stains but they were totally removed! Zerorez was also great at explaining their services and timely in their cleaning.
our technician was excellent, vey friendly and professional
I like that you don't use chemicals to clean, and I also love the great customer service.
Arrive on the time you said you would
Environmentally conscious and very effective at the same time.
Carpet cleaned well. Your employee was pleasant and helpful.
our hall was not cleaned thoroughly
Delightful technicians who show up when they say.
Quality of work and results.
I liked that you didn't use any harsh soaps or chemicals. The young man worked quickly and gave me explanations how Zerorex works. What took time was getting the proper equipment to my 4th floor apartment. Fortunately he was able to park close enough to the building (He was almosT parked directly below my apartment) so that the hoses were long enough, but we had to get them up over my balacony! We did it, and the carpet was cleaned in no time. He could not have brought them up the stairs as my apartmet is quite a distance from them.
SUGGESTION: When a customer lives in an apartment (and I am on the 4th floor) it would be well worth your time to work out any necessary logistics BEFORE the person comes to clean.
I was pleased with my clean rugs and thank you for arriving 3 days after I called to make an appointment.
MORE THOROUGH CLEANING IN CORNERS AND BEHIND DOORS
Excellent results, the carpets look great! Thanks for working us in so quickly and being so professional to work with. Your technician did a great job and was very professional and courteous.
I heard after Zerorez cleans your carpets, it stays clean longer, because they don't use solvents.
Very accommodating, friendly and helpful
Quick drying and no chemicals
How the carpet looks after cleaning.
Thorough cleaning. Upfront pricing.
The carpet looks amazing. All of the stained spots are clean and honestly we didn't expect that. Our technician, Isaias, was extremely friendly and professional. We would recommend him especially and will ask for him next time we clean our carpets. We went out after to run errands and came back 4-5 hours later to dry, clean carpets.
No crunchy residue on dry carpet. No strong chemical smell.
We absolutely love your service and will not use any one else.