Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31039 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 8, 2015 — Rated 10 out of 10 by J.S. Zerorez Salt Lake City
What do you like about our products and services?

We absolutely love your service and will not use any one else.

Report a concern   October 8, 2015 — Rated 10 out of 10 by M.G. Zerorez Salt Lake City
What do you like about our products and services?

The guy who came was wonderful. He did a great job and I knew he was trustworthy immediately!

Report a concern   October 8, 2015 — Rated 0 out of 10 by B.E. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Your vent cleaning is not worth the $. I found debris by putting my arm into vent. Person said that they clean and they didn't do good enough job . You could make it right by giving a discount on vent cleaning. Carpet cleaning was about average. Found 1 area that didn't get cleaned good enough once dry. Thought zero fez was the best.

Report a concern   October 8, 2015 — Rated 10 out of 10 by S.M. Zerorez Salt Lake City
What do you like about our products and services?

No chemicals

Report a concern   October 8, 2015 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

This is our second experience with Zerorez ... two different areas of our home, two different technicians, but consistent results. From the person taking the order over the phone and arranging for the estimate to the technician's ability to handle our needs with high quality results, totally satisfied and definitely an ongoing customer to the future.

Report a concern   October 8, 2015 — Rated 9 out of 10 by A.H. Zerorez Salt Lake City
What do you like about our products and services?

Zerorez has a helpful friendly staff. The technician was knowledgable and didn't try to sell me more than I needed.

Report a concern   October 8, 2015 — Rated 10 out of 10 by K.G. Zerorez Salt Lake City
What do you like about our products and services?

The workers are always so nice and helpful and do such a great job

Report a concern   October 7, 2015 — Rated 10 out of 10 by A.M. Zerorez Salt Lake City
What do you like about our products and services?

I get migraines from any kind of chemical and Zerorez is the only option for cleaning my carpets. Recently we finished building an extension to our home. The old carpets and ducts were filthy. Zerorez did a great job getting them like new.

Report a concern   October 7, 2015 — Rated 10 out of 10 by L.B. Zerorez Salt Lake City
What do you like about our products and services?

Carpets look good, not stiff fibers, came on time, nice service people

Report a concern   October 7, 2015 — Rated 10 out of 10 by A.S. Zerorez Salt Lake City
What do you like about our products and services?

Your products and services do the best job of cleaning allergens out of our home environment!

Report a concern   October 7, 2015 — Rated 10 out of 10 by R.S. Zerorez Salt Lake City
What do you like about our products and services?

I was very pleased with the carpet cleaning technician, Luke. He was knowledgeable about the services and very friendly.

Report a concern   October 7, 2015 — Rated 9 out of 10 by V.L. Zerorez Salt Lake City
What do you like about our products and services?

You were very professional. Came when you told me you would be here. My carpets look great.

Report a concern   October 7, 2015 — Rated 10 out of 10 by C.F. Zerorez Salt Lake City
What do you like about our products and services?

Zerorez did a great job of getting our carpets cleaner than I've ever seen them. I thought for sure we had permanent stains but they were totally removed! Zerorez was also great at explaining their services and timely in their cleaning.

Report a concern   October 7, 2015 — Rated 9 out of 10 by M.D. Zerorez Salt Lake City
What do you like about our products and services?

our technician was excellent, vey friendly and professional

Report a concern   October 7, 2015 — Rated 10 out of 10 by A.S. Zerorez Salt Lake City
What do you like about our products and services?

I like that you don't use chemicals to clean, and I also love the great customer service.

Report a concern   October 7, 2015 — Rated 7 out of 10 by P.H. Zerorez Salt Lake City
What could we do to improve?

Arrive on the time you said you would

Report a concern   October 7, 2015 — Rated 10 out of 10 by T.N. Zerorez Salt Lake City
What do you like about our products and services?

Environmentally conscious and very effective at the same time.

Report a concern   October 7, 2015 — Rated 10 out of 10 by D.P. Zerorez Salt Lake City
What do you like about our products and services?

Carpet cleaned well. Your employee was pleasant and helpful.

Report a concern   October 7, 2015 — Rated 7 out of 10 by G.W. Zerorez Salt Lake City
What could we do to improve?

our hall was not cleaned thoroughly

Report a concern   October 7, 2015 — Rated 10 out of 10 by W.P. Zerorez Salt Lake City
What do you like about our products and services?

Delightful technicians who show up when they say.
Quality of work and results.

Report a concern   October 7, 2015 — Rated 10 out of 10 by M.H. Zerorez Salt Lake City
What do you like about our products and services?

I liked that you didn't use any harsh soaps or chemicals. The young man worked quickly and gave me explanations how Zerorex works. What took time was getting the proper equipment to my 4th floor apartment. Fortunately he was able to park close enough to the building (He was almosT parked directly below my apartment) so that the hoses were long enough, but we had to get them up over my balacony! We did it, and the carpet was cleaned in no time. He could not have brought them up the stairs as my apartmet is quite a distance from them.
SUGGESTION: When a customer lives in an apartment (and I am on the 4th floor) it would be well worth your time to work out any necessary logistics BEFORE the person comes to clean.
I was pleased with my clean rugs and thank you for arriving 3 days after I called to make an appointment.

Report a concern   October 7, 2015 — Rated 9 out of 10 by M.C. Zerorez Salt Lake City
What do you like about our products and services?

MORE THOROUGH CLEANING IN CORNERS AND BEHIND DOORS

Report a concern   October 7, 2015 — Rated 10 out of 10 by T.T. Zerorez Salt Lake City
What do you like about our products and services?

Excellent results, the carpets look great! Thanks for working us in so quickly and being so professional to work with. Your technician did a great job and was very professional and courteous.

Report a concern   October 6, 2015 — Rated 10 out of 10 by A.S. Zerorez Salt Lake City
What do you like about our products and services?

I heard after Zerorez cleans your carpets, it stays clean longer, because they don't use solvents.

Report a concern   October 6, 2015 — Rated 10 out of 10 by W.R. Zerorez Salt Lake City
What do you like about our products and services?

Very accommodating, friendly and helpful

Report a concern   October 6, 2015 — Rated 10 out of 10 by Judith Nielson Zerorez Salt Lake City
What do you like about our products and services?

Quick drying and no chemicals

Report a concern   October 6, 2015 — Rated 9 out of 10 by N.D. Zerorez Salt Lake City
What do you like about our products and services?

How the carpet looks after cleaning.

Report a concern   October 6, 2015 — Rated 9 out of 10 by K.G. Zerorez Salt Lake City
What do you like about our products and services?

Thorough cleaning. Upfront pricing.

Report a concern   October 6, 2015 — Rated 10 out of 10 by Kelly Smith Zerorez Salt Lake City
What do you like about our products and services?

The carpet looks amazing. All of the stained spots are clean and honestly we didn't expect that. Our technician, Isaias, was extremely friendly and professional. We would recommend him especially and will ask for him next time we clean our carpets. We went out after to run errands and came back 4-5 hours later to dry, clean carpets.

Report a concern   October 6, 2015 — Rated 10 out of 10 by M.P. Zerorez Salt Lake City
What do you like about our products and services?

No crunchy residue on dry carpet. No strong chemical smell.


Privacy Policy