What our clients think of us!

You are doing very well with customer relations. I like your work.

Instead of smelling clean it just smells wet and musty especially in the basement with my new carpet.

No residue; quick drying time; don't have to clean up after the Tech; price quote is accurate; cleans the spots and traffic areas very well!

The dedication from the technicians preforming the job

Find a way to remove ink spots :)

The Attendant was very friendly and did a great job!

I like how fast you could come and clean.

He was very knowledgeable and done an excellent job on the stairs and carpeting

Excellent service and promising products.

Great service and excellent results

Carpets feel clean with done

The carpets are not covered in residue

Carpets were very clean and the technician was timely and efficient

fast and efficant

This is the first time that I have had Zerorez. I am happy with the results and I am anxious to see how well the protectant works.

Good service. Carpets always come out looking great!

The zerorez representative (Cody?) was knowledgable, patient, kind and very thorough, he was an excellent representative of your company.
My only complaint is the pricing, it's very high, but I am grateful for the discount.

Good service..easy to get an appointment and my carpet stays clean

I was told the Friday before my appointment that I would be contacted around 8:15 a.m. on the day of my appointment to let me know what time the technician would arrive. I was called before 8 a.m. and told he would be there in 15 minutes. I had also been asked to make sure all the carpet was vacuumed. I hadn't completed the vacuuming when he arrived (since he was early) and was hurrying to do so, when he said not to worry about vacuuming, that it wasn't necessary.

I also asked him to measure the entrance area and see if it could be included with the very, very small living room. And since we didn't move our bed, we had much less area in the bedroom. I was hoping to have things calculated as 3 rooms plus stairs. I didn't ever see him measure. When he presented the invoice, he said he gave me the entrance free of charge, but the bill was actually more than what I expected. It was $188. (I had told your representative on the phone that I had a coupon for $33/room, and they said they would honor that, but I don't think they did.) I was also hoping to have an area rug (5'x8') cleaned in place of the "free" bathroom floor, as my bathroom floors didn't need cleaning. He said he couldn't switch anything that wasn't on the order. So I was expecting to pay $159 plus tax and ended up paying $188.

it works and your employee was accommodating and a delight to work with

More professional employees.

The service by Alex rates a 10.+. It's too soon to.tell about the products, but everything points to,another 10.

Everything looked great but it did take a lot longer for them to dry than we were told. The man who cleaned them was very customer friendly, informative and did a great job!

My carpet is very clean. It took coming back a second time to get the high traffic areas clean, but they look great now.

the agent was in and out in less than an hour and 15 minutes and he supposedly cleaned over 800 sq. ft. of carpet. I don't see how that can be done with out the most generic flyby once over cleaning imaginable.

The guys were great and pointed out what they were going to do, then did it and then showed me what they had done and the great difference between what it looked like before and after was AMAZING!

customer service and clean carpets!

All was good. Can't think of anything to improve on.

The technician was very friendly and did a great job of thoroughly cleaning my carpets!

The carpets looked like new even though they are over 20 years old! The technician was very professional and attentive. Great job!!