- Phone: 801-288-9376
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based on 33995 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Eco-friendly
Love Zerorez
The Web sight is very misleading.
All of the pet stains and including g a grease stain were completely removed. I also like that no harsh chemicals were used!
The carpet looked better than any other cleaning service.
Great service, timely and very professional employees
Thank you zerorez for a job well done!
Our service technician (Angelo) was prompt,
kind and courteous. Angelo explained the zerorez
process of cleaning carpets before starting, (most
companies don't explain much of anything anymore).
It's been about 10 years since the last cleaning and
Angelo was very thorough in his cleaning, we are very
pleased with the results and will definitely use Zerorez
Again.
Very professional from start to finish!
Thanks Kathy (Office personnel) helping us get started.
Provide clearer price quotes on your duct cleaning, but does describe the cleaning, the protectant, etc. Your website doesn't have duct cleaning prices. When I called, I was quoted a price of $350 (during two different phone calls) for duct cleaning, and given information about the cleaning process. It wasn't until the technician was at my home that there was any mention of an extra charge for the protectant. I would have liked to have that information up front so that I could make a more informed decision on the cleaning process.
No soaps.
The only reason I would not give a 10 is the expense.
They leave no residue. It smells nice and looks great!
The gentleman that came to our house was polite, informative, and fast! No dark stains were left on 10 year old carpet! (And yes I have a dog!)
We were VERY pleased with the service Tim Webber gave us when he cleaned our carpets. He was very efficient and and kind. The carpets turned out BEAUTIFULLY.
Thank you Tim and Zerorez for the great job!
I like the results from cleaning and you always have polite people doing the work.
Clean
I have used Zerorez for years, so the same living room space that was always determined to be 1 room was now determined to be 2 rooms at an extra charge. I have a 2 1/2' x 8' runner piece of carpet that I had to choose between it or the carpet being cleaned. So I'm left with a 2 1/2' x 8' carpet that went uncleaned and the difference between the cleaned area and the spotted, uncleaned area is obvious. You couldn't clean an extra tiny space after spending just under $500! The parts of the stairs were cleaned that you walk on, but a couple of the stairs had stains on the part of the carpet that runs down each stair and it is at eye level and very noticeable.
I've always referred you to friends and family (I just did 2 weeks ago) and you've gotten a lot of business from me, but it is questionable if I will refer you in the future.
Time expectations
No harsh chemicals used
Super friendly and polite technician. He was very conscientious and did a fabulous job removing some stains we had in one room. Carpets look new again!
Scheduling an appointment was quick and easy. When the technician was going to be late the office called to notify me.
They did a great job and were very friendly and hopeful. I'll call this company again.
I like the pet care!! I also loved Fernando!! He needs a raise!! He was excellent!!
everything
Quick, courteous service, carpets are clean.
Tim was amazing I would ask for him next time
Clean and professional...always does a great job!
I thought the young man did an excellent job and my shower has never been so clean. He was very knowledgeable about what upholstery fabrics could be cleaned and what to do for carpet stains. He did a great job and was very helpful.
The cost seemed high for cleaning walk-way areas in small bedrooms. We were happy with the results, however.
It is really clean and beautiful when completed!

Getting my dirty carpets clean and they stay clean constitutes a miracle