Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31746 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 22, 2021 — Rated 10 out of 10 by Kirk Madsen Zerorez Salt Lake City
What do you like about our products and services?

I was extremely impressed with the service tech that came to do our carpets. He was thorough helpful and courteous. I will use your services again just because of him.

Report a concern   August 22, 2021 — Rated 10 out of 10 by A.C. Zerorez Salt Lake City
What do you like about our products and services?

I like that there are no chemicals used. I loved the technician. He knows his stuff and went the extra mile.

Report a concern   August 22, 2021 — Rated 10 out of 10 by Cheryl Knowlton Zerorez Salt Lake City
What do you like about our products and services?

Our tech was amazing! Friendly and thorough.

Report a concern   August 22, 2021 — Rated 10 out of 10 by Teresa Galaoegos Zerorez Salt Lake City
What do you like about our products and services?

It was okay

Report a concern   August 22, 2021 — Rated 10 out of 10 by Trish Cheff Zerorez Salt Lake City
What do you like about our products and services?

Carpets look and feel clean and the technician was very knowledgeable and kind

Report a concern   August 21, 2021 — Rated 10 out of 10 by R.F. Zerorez Salt Lake City
What do you like about our products and services?

they did good job removing the spots i had on my carpet

Report a concern   August 21, 2021 — Rated 10 out of 10 by P.R. Zerorez Salt Lake City
What do you like about our products and services?

I liked that there wasn't any residue left behind and everything seemed clean.

Report a concern   August 21, 2021 — Rated 10 out of 10 by J.A.R.C. Zerorez Salt Lake City
What do you like about our products and services?

Carpet looks great!

Report a concern   August 21, 2021 — Rated 9 out of 10 by Natalie Griffiths Zerorez Salt Lake City
What do you like about our products and services?

I like that you don’t use soaps on the carpets and the dry times are much quicker. But I still feel like the quality of the cleaning is the same as other carpet cleaning.

Report a concern   August 21, 2021 — Rated 10 out of 10 by N.B. Zerorez Salt Lake City
What do you like about our products and services?

The guys were friendly, and efficient. My carpets look great! And when I had a question about the amount I was charged, I was promptly helped. Great experience!

Report a concern   August 21, 2021 — Rated 10 out of 10 by B.C. Zerorez Salt Lake City
What do you like about our products and services?

No residue when it dries. Carpet is very soft.

Report a concern   August 21, 2021 — Rated 7 out of 10 by F.S. Zerorez Salt Lake City
What could we do to improve?

Schedule appts to allow add-ons if desired. Check if closets should be included to a bedroom, if carpet is detached from bedroom.

Report a concern   August 21, 2021 — Rated 10 out of 10 by W.A. Zerorez Salt Lake City
What do you like about our products and services?

Fast appointment dates. Thorough cleaning. Didn’t try to sell me more when they got there.

Report a concern   August 20, 2021 — Rated 10 out of 10 by Marsha Steggell Zerorez Salt Lake City
What do you like about our products and services?

Great employees an asset to your company, great results, quick and know what there doing. Thank you for doing an awesome job.

Report a concern   August 20, 2021 — Rated 10 out of 10 by Lisa Moran Zerorez Salt Lake City
What do you like about our products and services?

Love the results! The staff was professional, helpful and friendly.

Report a concern   August 20, 2021 — Rated 10 out of 10 by Jon Robertson Zerorez Salt Lake City
What do you like about our products and services?

Very professional and very knowledgeable.
Excellent job
Thank you

Report a concern   August 20, 2021 — Rated 10 out of 10 by P.G. Zerorez Salt Lake City
What do you like about our products and services?

Great team! Very detailed. They were professional and quick.

Report a concern   August 20, 2021 — Rated 8 out of 10 by J.L. Zerorez Salt Lake City
What could we do to improve?

A little more attention to detail and less making claims of things you can’t really do.

Report a concern   August 20, 2021 — Rated 8 out of 10 by L.W. Zerorez Salt Lake City
What could we do to improve?

This is the second time i have had to recall the service because of spots that were not cleaned the first time. I appreciate them coming back to clean them, but they cannot come till next week and i have a party that i was trying to get ready for.

Report a concern   August 20, 2021 — Rated 10 out of 10 by M.M. Zerorez Salt Lake City
What do you like about our products and services?

Technician was pleasant, professional and did a great job. Spent extra time on traffic areas. Looks nearly new. Very pleased. Would highly recommend Zerorez.

Report a concern   August 20, 2021 — Rated 10 out of 10 by Amy Albach Zerorez Salt Lake City
What do you like about our products and services?

Prompt and friendly. Carpet looks beautiful and smells good!

Report a concern   August 20, 2021 — Rated 10 out of 10 by K.D. Zerorez Salt Lake City
What do you like about our products and services?

Very profession, reasonable price, and my carpets look and feel fantastic!

Report a concern   August 19, 2021 — Rated 9 out of 10 by L.M. Zerorez Salt Lake City
What do you like about our products and services?

Fast

Report a concern   August 19, 2021 — Rated 10 out of 10 by M.N. Zerorez Salt Lake City
What do you like about our products and services?

Our very dirty tan carpeting in 3 rooms and on the stairway looks wonderful now. The technicians, John and McKay worked hard to make sure that happened. Thank you!

Report a concern   August 19, 2021 — Rated 7 out of 10 by V.A.D.D. Zerorez Salt Lake City
What could we do to improve?

Ben cleaned our couch but there are cleaner wand marks all over it once it dried. Please contact us on how to remedy this, thanks! It's not a nap problem.

Don and Name removed Doud
2500 S 320 E
Heber City, UT 84032
Phone number removed
Phone number removed

Report a concern   August 19, 2021 — Rated 10 out of 10 by L.C. Zerorez Salt Lake City
What do you like about our products and services?

The first cleaning was not to impressive! I would not have recommended you.

However:
The re-scheduled cleaning was amazing. CHRIS was absolutely awesome. Very professional and knowledgeable. I will have you clean again, with Chris as the technician, when I need it done again.
I was impressed with your service for the re-schedule of the cleaning with no questions.
Very professional.
Thank you and thanks for re-cleaning our floors. A BIG 10 score 😊

Report a concern   August 19, 2021 — Rated 10 out of 10 by Stephanie Bori Zerorez Salt Lake City
What do you like about our products and services?

Very honest and explained everything and did a great job!

Report a concern   August 19, 2021 — Rated 10 out of 10 by S.G. Zerorez Salt Lake City
What do you like about our products and services?

amazing will definitely be using again! great service

Report a concern   August 19, 2021 — Rated 10 out of 10 by P.F. Zerorez Salt Lake City
What do you like about our products and services?

Very professional and fast. When I had a concern they came back and reserviced the area no problem. Very pleased.

Report a concern   August 19, 2021 — Rated 10 out of 10 by Brittany Ford Zerorez Salt Lake City
What do you like about our products and services?

I love that they use no soap. I feel better knowing that any soap residue from previous cleanings is pulled out. My carpets feel so clean! They literally have the thick soft feeling back of being brand new!


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