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based on 31746 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our tech was fantastic, very thorough and professional. Listened to questions and concerns. He was fantastic.
Always professional and we love how clean our carpets are after.
On tine efficient polite
The technician was friendly and helpful, but not pushy. He was really thorough and quick.
Tanner did a great job!!
Although I do not remember the names of the two young men, they were great!
They were helpful in explaining and making recommendations. They were friendly and efficient. The carpets look great, and the whole house seems cleaner and fresher.
Thank you.
10
Your operator, McKay, did a fine job. The carpets look and are very clean.
I young man was very through in his cleaning he was very courteous, the carpet looks almost new. Thanks
Great job!
Well he did a good job. He asked to use the bathroom and it was fine of course…but he left a nice deposit in the toilet and did not flush. I did not see it until the next day and it was a
Bit stinky and stuck on the toilet bowl. How can you forget to flush something like that?
You do a great job
Through cleaning.
Your staff people are polite, compliant, and appear competent ... I'll tell you in a few weeks. Some spots may be coming back.
Professional, friendly, and great work ethic!
The technicians were very thorough and went through each room before cleaning it to see what needed to be cleaned. They would communicate with me throughout the whole process.
Eric was great. He was very courteous and took pride in his work. I like the lifter brush system
The carpets and upholstery look awesome. Thanks.
Fast and efficient.
Professional and quick
You ruined our couch. But you will be compensating us.
The technicians were great. They were in and out, and did a great job.
Did a good Job!!
Everything went well from beginning to end. Very satisfied!
Very knowledgeable about the services they could provide me with and did a great job getting my carpets free of urine & stains.
The technicians were wonderful and kind and were in and out in a goodly amount of time. They answered all my questions plus ones I had not thought of before. Thanks Zerorez~
Brian was great. He listened to where I wanted him to spend a little extra time and he made sure to go over these places twice. He was respectful and professional.
What I would have liked is to have a better time frame. I was told between 11:30am-4:00pm. It seems like you could do better on the time window.
Thanks
Great help. Good job.
I was under the impression that Zerorez left no residue. However, I can feel an almost sticky substance as I run my hand across the carpet--especially on the stairs. I am disappointed that some of the more soiled areas didn't clean up well. Perhaps I am expecting too much.
Excellent!