What our clients think of us!

They were easy to schedule. The guys that came were kind, respectful, and very efficient. The carpets look great.

Fast and efficient and easy. And clean carpets!

Great cleaning

Easy to schedule, polite and friendly techs, carpets always come out very clean

I have been using your services for several years and always appreciate the great job your team does. Thank you!!

Friendly and fast service! Job well done! Our carpet looks so nice now! Thank you!!!

We like how clean the carpet feels and how fast it drys.

Did not appreciate the super hard upsell on the pet treatment. It was way over what we intended to spend, and I don't believe it was totally necessary. But we were almost made to feel like we had no choice.

Front door was left unlocked in a vacant home.

Lights were left on in a vacant home.

I thought Nate did a very good job.

My carpets turned out very clean and beautiful. Technician was professional and worked quickly. He was very knowledgeable, overall it was an excellent visit.

Pricing and quality of work

Service tech was very good at her job.

I was thankful to have them come back to go over spots they look much better, than before. Thanks to the young lady Marlee ?who did a fantastic job.

Was not impressed with the cleaning, I couldn’t tell a difference from before.

The tech did not put his booties on when he first came into the house. His hose dripped some back dirty water as he carried it downstairs. He did clean it up. After he left, I found some drops of a white liquid on my wood floors and tile. I cleaned them up.
He was very courteous and worked quickly, but I got the feeling he was quite new at the job.

A good job was done. Service young man was very informative. checked fabric of carpet before starting to make sure it would be ok to shampoo.
Thank you

We had our vehicle cleaned by Zerorez and we were happy with the result and the professional customer service.

Isaac your technician was terrific. He came in and made sure he understood my needs and then did a terrific job of upselling your services. As a former business manager responsible for the training of employees and technicians, Isaac is a great asset for your company.

In regards to your products, I appreciate not having all the chemicals used by your competition and still getting beautiful results and a clean carpet in the end.

Job well done

I was able to get an appointment quickly. Issac came and was quick and efficient. He brought his hoses back in when I needed a spot redone, and he took care of it with a smile. Great job, Isaac!

The technician was great she worked really hard. The carpets looked amazing. I am feeling betrayed by your pricing. I was quoted 184.00 on line to make the appt and then quoted 210.00 on the verbal pricing but then was charged 225.00. not very transparent. Or felt like bait and switch. I will warn my friends and family of this when they decide to make their appts in hopes they can avoid this.
thankyou,
Name removed

It’s gotten so expensive! We recently had a dog die that had kidney issues and had peed in a certain room multiple times. The tech walked me around my house with a blacklight showing me what disgusting people we are then asking for $75 per spot (there were like ten supposedly??). Like the average person can afford a $750 surcharge to remove urine? As it was, we paid the $120 “bacteria” removal so it won’t stink. The stains are still there but now I’ve waived my right to have another pass at it. Kids’ makeup didn’t come out at all, and there was a spot of toothpaste in a kid’s room that just turned into a gobby mess that someone stepped on and tracked all over. Like, I could’ve gotten out toothpaste but figured after paying nearly $500 it would have gotten taken care of. Literally I could replace my carpet for the cost of the carpet cleans I’ve had done by zerorez in the last three years. I feel like the first time I used your company they did a good job but the more loyal of a customer I became the more I was upsold, overcharged, and left feeling disappointed in the cleaning job. As a mom of four young kids, it takes me literally all week before to move furniture, rugs, etc. in prep so I am just overwhelmed at the thought of having someone come back and do it again so soon. I’ll be finding a different company for next time.

I spoke with two different people when scheduling my service (on the first call, I didn't have all the information that was needed). The ladies who helped me were kind and knowledgeable. Jack Miller was the young man who showed up to clean the carpets. I explained exactly what I wanted which he was more than willing to accommodate. Jack made sure to cover any issues that might occur with my area rug and specific spots I had on my carpet prior to beginning the work. I felt the pricing was more than fair, and Jack did a fantastic job. Jack stayed to made sure I had no trouble in paying with my credit card. (Jack was amazingly patient with someone who is older and doesn't necessarily understand new technology,) My rugs look great and dried quickly. It was great to deal with a company such as Zerorez which has fair pricing and does a great job. I hope all interested parties have the privilege of working with someone like Jack Miller.

We needed a carpet cleaned on a very specific day and time and they were able to accommodate us quickly. They did a great job!

Everything was done satisfactorily.

Good service, clean carpet and it dries quickly.

great cleaning service for my carpets and very thorough in all aspects of and beyond usual expectations.

Good work, quickly done

Love working for Zerorez and love the way they clean!!!! My rug looks beautiful!

We had an amazing experience with Parker! He was respectful, professional, and incredibly efficient. We have old carpet and he did a great job at bringing them back to life. We will definitely use Zerorez again!