What our clients think of us!

Very good communication, prompt services, good explanations, good value,
And the product works!

The guy that came was so friendly and nice. He answered all my questions and was very respectful.

Carpet looks very clean and dried quickly.

Everything but the price does seem high.

speedy and excellent work; very professional worker

Easy to schedule, technician is on time, and the apartment looks squeaky clean.

Associate was very friendly and well informed regarding the process. Did an excellasnt job.

Excellent technician, very friendly and thorough. I could see a real difference in the before and after. Thank you!

I appreciate the no soap process. Love the knowledge and experience of the technician. Wonderful advice was given concerning a water damaged area. Thank you!

I like that there's not a strong odor after cleaning. The carpet was wet for 24 hours afterwards. I have recommended you to our neighbor.

My carpet looks clean and beautiful!

The ease of on-line scheduling, the process of cleaning and how fast dries with no residue. I feel like my carpets are actually clean.

Made the carpet and love seat look great

Friendly young men efficient in there job

Zerorez has exceptional customer service and does an excellent job cleaning carpets. The technician arrived on time and was very efficient. The carpets dried quickly, and from previous experience, stay clean longer than other carpet cleaning methods. In the future, I will only use Zerorez to clean my carpets.

We were satisfied with the service.

Very thorough in explaining the cleaning process and the fibers of the carpets and how they respond to cleaning. The best thing about our most recent service was Benjamin and his professional communications and demeanor. We love Zerorez but if it were not for technicians like Benjamin we would not be as loyal to Zerorez. Thank you Benjamin

When I sign up for a certain price online I don't like feeling pressured to "buy" other services. Also pointing out how bad things smell or other things that are wrong with your home doesn't make you feel very good as a customer. I felt like I overpaid didn't get what I expected and was insulted. I love the cleaning job, but next time would hope for a different technician and hopefully get what I paid for.

You guys are fast and do an excellent job. And, I didn't have to do it myself!!!

Zerorez does a great job. Our carpets look brand new again.

Isaiah does a great job on our home. Thank you for taking my call today to inquire about the amount charged, and for agreeing to the "VIP" status that includes the 30% discount. DL

Because I dared say that I was disappointed with the outcome even though I said that the technician had done everything he could, he came back made the traffic spot look much better. He came back obviously angry and did everything he could to scold me and make me feel bad and regretful. He complained that you do not do restoration. He said people go around with magnifying glasses to complain. He explained that I will probably see in front of Home Depot looking for work because he had to come back. He went and on about how awful it was that he had to come back because of me. This was the first time I had paid to have my carpets cleaned and I doubt that I will ever again. I was a customer and did not appreciate being treated in such an emotionally upsetting way.

I have white carpets and they looked yucky but now my carpets look great now.

Perfosional staff that know what they are doing, they come in and get right to work.

Clean carpets

Your cleaners did a good job, were friendly, and punctual. My only complaint is that every little addition, like deep cleaning a "pet spot" and Scotch guard increased the cost so much that it tripled the price I was expecting. That is very hard on a budget!!

I was quoted 250 dollars for my job and I only added 1 area carpet that laid over the room that was to be cleaned so total area didn't change. My invoice was 353.
When I asked why I was told I was only quoted for 1 room protection , however I would have told the woman who quoted me all area.
I'm not sure I got any protection, because when cleaning was complete I don't remember him going back to spray protection. Maybe it is applied differently.
I have used Zerorez in the past and felt better and I don't remember this high of cost, and I had from an email 1 area free with 3 rooms.

I have

The technicians are amazing! The cleaning was excellent. My carpets looks great!

Jonah was wonderful fast efficiant

I like the process the use. It looks and feels clean!