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based on 31130 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service and carpets look good.
Quick, friendly, professional, and gets the job done!
Fantastic!
The young man cleaning the carpet was very polite and did a great job. He honored the price I was given at the home and garden show because I wasn't told the price would be more if the rooms were bigger. I really hate when you are told one price then they try to raise the price when they get to the house. Thanks again to the young man who did the right thing and honored the price I was told.
Your tech was very pleasant and professional. The carpets look great
Your serviceman was very nice to an old lady. He did a great job. My carpets are beautiful again. Today we moved furniture back where it belongs. I am really happy about the experience.
Thank you.
Your technicians have always arrived when scheduled, or earlier, been very courtious, explained what they need to do to complete their work and then proceed in a very professional manner. We have always been pleased with the results.
After the carpet dried, it was cruchy and smelled dirty. I expected soft and fresh. Not sure how it could be made right ?
You guys made things worse in one room. You brought up a bright red stain in the middle of the room that wasn't there before. We wished we wouldn't have gotten the carpets cleaned in the first place.
The tech was very knowledgeable and helpful. He explained his things work in simple matter that we could understand. Our couches were horrible! But he made them look great!
Adhere to estimated time frame closer.
Ben, my technician, was fantastic! Very thorough, detail oriented, trustworthy, professional and friendly. Excellent experience.
Efficient, thorough. Willing to come back when a spot was missed.
The technician was friendly, he did the job quickly, and my carpet looks better than it has in years.
Our carpets turned out great, decent price and the employee was very knowledgeable and friendly.
Everything went very well.
our carpets feel and look great
No chemicals gets up even the worse of stains
Good Service and Clean, My Carpets look Great, service was great !
I think the system that is used to clean carpets is the most effective. We've tried many others, and the results just don't match the results we get from ZeroRez.
Service was good, carpet looks great
Everything
No soap residue or chemicals in my carpet.
Dries really fast.
The carpet looks and feels brand new when dry.
Our carpets are always clean and dry quickly. Our most recent technician, Cory, did a fantastic job. He made sure everything looked great. We have been using Zerorez since 1993 (or maybe a little before that!). We have always been happy with the service, but this time everything seems even cleaner. We have had other companies a few times during these years, but they don't get the stains out and the carpet is stiff and smells bad after cleaning. (Chemical smells)
Fast, clean, and left no chemical smell.
I liked the NO pressure to upgrade! The carpets are clean and look new. They came when they said they would and did a great job!
Juan did a good job--was very knowledgeable and helpful.
Good workers. Courteous and on time.
The technician was very kind and pleasant with our walk though, however there were several spots and stains still remaining after the carpet treatment was completed so I believe it should have been done in a much more thorough manner.
My carpet looked and felt WONDERFUL after the cleaning! I haven't been this happy with my carpets in years.