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based on 31039 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We like EVERYTHING!! It really is the best!! Our techs were amazing: Sooo personable and accommodating! Couldn't have asked for better!!
End product is very clean.
Very professional service and great quality cleaning
How clean the carpet looks and feels on my feet.
Your low price coupons are deceiving. We paid a lot more than the coupon suggested. Find a better was to advertise that is not just a "caught your eye" bargain but more honestly reflects what we will pay. Your service is good but you almost lost me a as a customer when they stated the final price.
I like how the carpet looks and I feel like you are the best of all the choices.
The pet odor control. No one else can do what you did.
Your servicemen seem to know what they are doing , they are also very courteous
Courtesy over the phone and in person.
I am a fan of green. Our carpets are always very clean afterward.
I love how quickly you could clean my carpets, I have never had a technician that I didn't like. They are all very friendly. This last time it was Jonah and he was terrific! I am a very happy customer.
The guy was very friendly and did a great job cleaning our carpet.
Technician was very professional.
Zerorez worked through an issue with services until it was resolved. Completely satisfied with the outcome!
My carpets were cleaned exceptionally well. The gentleman that did the work was right on time and went right to work cleaning. He did a very good job. I would recommend him again.
I like how there is no residue on the carpet when they are done , and how my carpets like almost new when they are done !
No soap used!ñ
You were able to get all of the stains off my carpet and did a terrific all around job. The technician was courteous and on time.
Customer service & techs.
It took many more hours than expected for the carpet to dry. I thought that Rodrigo was very nice and did a mostly good job. He got through much faster than I remembered it taking before. Seven hours later when we were going to bed, our bedroom carpet (which he did first) still felt a bit damp when we walked in our stocking feet. It was dry by morning, but we wondered if he had either used too much water, or did not vacuum up enough of what he put down. That may mean that more of the dirty water remains in our carpets, which causes a bit of concern.
No residue or crunchy carpet left after the service.
The service was wonderful! From those that answered the telephone to the technician. All were friendly helpful and professional. My carpet looks amazing. I am very happy. 😊
Thorough cleaning of my carpet and upholstery. Great service.
The two young men who came to our home did an amazing job! After they cleaned them our carpets looked like they were brand new! And there were some stubborn stains. What I love is that they didn't use any chemicals--it left our home a safe place. Sherry Albrethsen
No residue left on/in carpets. Drying time was brief, especially for the first of March. Our technician was very thorough & asked if there were particular areas that needed more focused attention & he did give those areas extra care & attention. Truly appreciated that he wore "surgical booties" over his shoes & had corner guards to protect the wall & molding corners. The equipment is noticebly quieter.
Thank you Zerorez for a great job from the making an appointment right through to great service.
The young man you sent to our home was outstanding. He was articulate, friendly, competent, careful, thorough,
effective and efficient. In other words, he did a great job and did it quickly. Thank you.
The fact that you use no detergents, or chemicals.
I felt comfortable with the nice, polite boy who did our carpets. I told him that he reminded us of our grandson. He did a great job and we were very happy with our service.