Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33511 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 9, 2017 — Rated 10 out of 10 by S.B. Zerorez Salt Lake City
What do you like about our products and services?

Cleaned my carpet real good it looks almost like new. I was real pleased

Report a concern   January 8, 2017 — Rated 10 out of 10 by Andie Langston Zerorez Salt Lake City
What do you like about our products and services?

Arrived on time, very professional. The process is very effective and dryer quickly. No chemical smell but I can tell our microfiber couches are clean.

Report a concern   January 7, 2017 — Rated 10 out of 10 by K.F. Zerorez Salt Lake City
What do you like about our products and services?

I liked that the technician called before he came. I liked that he did a very thorough job and he did it quickly. I liked that he gave me the final payment amount prior to starting the cleaning. I liked that he was very nice and I was not at all concerned having just me and him in the house.

Report a concern   January 7, 2017 — Rated 2 out of 10 by S.S. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

This was our first time cleaning carpets newly installed six years ago. Only the two of us live in the home. There were only a few areas of pattern wear and spots -- and I am not sure they are any better. Most significantly for us, the carpet has lost its softness -- even after my vacuuming twice. We are not very experienced with carpet cleaning, so maybe this is all normal for any carpet cleaning. In the future, we probably will just keep the carpets well-vacuumed and spot treat any stains -- as we are doubtful that carpet cleaning helps, at least in our situation.

Report a concern   January 7, 2017 — Rated 10 out of 10 by P.T. Zerorez Salt Lake City
What do you like about our products and services?

Prompt service, courteous technicians, good work.

Report a concern   January 7, 2017 — Rated 10 out of 10 by C.R. Zerorez Salt Lake City
What do you like about our products and services?

Kind, friendly, quick and good job donr

Report a concern   January 6, 2017 — Rated 10 out of 10 by Andrew Vernon Zerorez Salt Lake City
What do you like about our products and services?

Over all it was a great job,the tile cleaning far exceeded my expectations. Our carpet looked new again.

Report a concern   January 6, 2017 — Rated 10 out of 10 by A.D. Zerorez Salt Lake City
What do you like about our products and services?

The service agent was very kind and represented your company really well.

Report a concern   January 6, 2017 — Rated 10 out of 10 by D.F. Zerorez Salt Lake City
What do you like about our products and services?

I am very satisfied with the job that was done. The carpets look great and Jacob was very nice, professional, and made sure I understood the entire process and products used before he started. I will definitely recommend your company to others needing this service.

Report a concern   January 6, 2017 — Rated 10 out of 10 by T.H. Zerorez Salt Lake City
What do you like about our products and services?

Prompt and efficient personal. Carpets look great!

Report a concern   January 6, 2017 — Rated 10 out of 10 by C.S. Zerorez Salt Lake City
What do you like about our products and services?

They weren't able to clean the Area Rug on the 3rd Floor where we were located. It is hard to visualize the office when you haven't been here. The guy offered to take it back to the shop at no extra cost and have it back the next morning before the CEO got in.

Report a concern   January 6, 2017 — Rated 10 out of 10 by J.J.M. Zerorez Salt Lake City
What do you like about our products and services?

Service and care of my home was excellent

Report a concern   January 6, 2017 — Rated 10 out of 10 by T.W. Zerorez Salt Lake City
What do you like about our products and services?

quick and reliable

Report a concern   January 5, 2017 — Rated 10 out of 10 by R.B. Zerorez Salt Lake City
What do you like about our products and services?

The technicians were very friendly and helpful, answering all my question.

Report a concern   January 5, 2017 — Rated 10 out of 10 by J.F. Zerorez Salt Lake City
What do you like about our products and services?

Carpets were clean and no funny odors.

Report a concern   January 5, 2017 — Rated 9 out of 10 by S.E. Zerorez Salt Lake City
What do you like about our products and services?

They did a good job

Report a concern   January 5, 2017 — Rated 10 out of 10 by Katie Jelitto Zerorez Salt Lake City
What do you like about our products and services?

Eric Gagon was our technician and he was very thorough! I had just purchased a 20 year old home with 20 year old carpet and he made it look like new. I just need it to last a few more years through my young children. Thanks Zerorez and Eric for taking such great care of us! - Katie Eckman-Jelitto in Rose Canyon.

Report a concern   January 5, 2017 — Rated 10 out of 10 by D.T. Zerorez Salt Lake City
What do you like about our products and services?

My carpets are 16 years old and still look great. I've only gotten them cleaned by zerorez.

Report a concern   January 5, 2017 — Rated 9 out of 10 by L.S. Zerorez Salt Lake City
What do you like about our products and services?

I have used zerorez for a few years now. I have had mainly good experiences, including my last one. Benjamin was very courteous, conscientious and thorough. I appreciated his service nd would absolutely recommend him as a technician.

Report a concern   January 5, 2017 — Rated 9 out of 10 by C.M. Zerorez Salt Lake City
What do you like about our products and services?

I am happy with how my carpet looks. I gave a 9 instead of a 10 as I like to see if the spots return or how quickly the carpet starts looking dirty. I was very happy the promptness, communication and personnel.

Report a concern   January 4, 2017 — Rated 10 out of 10 by K.B. Zerorez Salt Lake City
What do you like about our products and services?

Both upstairs and downstairs carpet look like new. Love Jimmy

Report a concern   January 4, 2017 — Rated 10 out of 10 by Ammon DeForest Zerorez Salt Lake City
What do you like about our products and services?

Quick, effective, and friendly.

Report a concern   January 4, 2017 — Rated 10 out of 10 by Sheree Wilkinson Zerorez Salt Lake City
What do you like about our products and services?

I love no residue and the quick dry time!

Report a concern   January 4, 2017 — Rated 8 out of 10 by S.S. Zerorez Salt Lake City
What could we do to improve?

The carpet has some areas that are crunchy. Although I was informed the pet odor would not be eliminated, it actually got stronger after the cleaning. I bought a store carpet spray to put on the carpet which has helped to eliminate the odor.

Report a concern   January 4, 2017 — Rated 10 out of 10 by H.E. Zerorez Salt Lake City
What do you like about our products and services?

Love the result after having the carpet and stone/grout cleaned and how it all looks new again! Isiah did a great job and would definitely have him over again.

Report a concern   January 3, 2017 — Rated 9 out of 10 by L.I. Zerorez Salt Lake City
What do you like about our products and services?

Very friendly, job well done and service was quick.

Report a concern   January 3, 2017 — Rated 10 out of 10 by J.L. Zerorez Salt Lake City
What do you like about our products and services?

Very professional, and very well done.

Report a concern   January 3, 2017 — Rated 10 out of 10 by Sue Brazill Zerorez Salt Lake City
What do you like about our products and services?

The technician (Roy) who came to my home was fantastic! Knowledgeable, respectful and did an amazing job!

Report a concern   January 3, 2017 — Rated 9 out of 10 by T.T. Zerorez Salt Lake City
What do you like about our products and services?

Easily scheduled. Person that came was very professional.

Report a concern   January 2, 2017 — Rated 10 out of 10 by Marianne Denovellis Zerorez Salt Lake City
What do you like about our products and services?

Your love-it guarantee.


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