Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33995 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 21, 2017 — Rated 8 out of 10 by J.D. Zerorez Salt Lake City
What could we do to improve?

they took 3 days to call me back

Report a concern   March 21, 2017 — Rated 10 out of 10 by R.O. Zerorez Salt Lake City
What do you like about our products and services?

The tech did a good job and when I asked for more services he did act like it was an i.position to do them. Also the call to let me know. They are on their way. I didn't have to sit st home and wait. Could run errands and when I got the call could go straight ho.e to meet the tech.

Report a concern   March 20, 2017 — Rated 10 out of 10 by C.M. Zerorez Salt Lake City
What do you like about our products and services?

friendly helpful people. clean tile & carpet.

Report a concern   March 20, 2017 — Rated 10 out of 10 by T.W. Zerorez Salt Lake City
What do you like about our products and services?

It's nice and clean and the technician is very willing to do what is needed with a great attitude!

Report a concern   March 20, 2017 — Rated 8 out of 10 by J.B. Zerorez Salt Lake City
What could we do to improve?

I don't want to complain. Really.
It was a bit pricey I think.
There are corners that some residue
builds up...needs to be cleaned and wiped up...I have
that when I mop the floor.
It seems that it was a good job. But next time I'll try the cleaning vinegar
trick and a bit of elbow grease. Thank you, Jeanie

Report a concern   March 20, 2017 — Rated 10 out of 10 by C.W. Zerorez Salt Lake City
What do you like about our products and services?

Clean Products. Professional, Knowlegeable, Skillful, Respectful, Nice, Caring, Efficient Service

Report a concern   March 20, 2017 — Rated 10 out of 10 by A.R. Zerorez Salt Lake City
What do you like about our products and services?

The product worked well and the technician was professional

Report a concern   March 20, 2017 — Rated 10 out of 10 by C.O. Zerorez Salt Lake City
What do you like about our products and services?

I liked how clean and great smelling my home was after my appointment. He was very quick and the dying time was only a couple hours.

Report a concern   March 20, 2017 — Rated 9 out of 10 by J.R. Zerorez Salt Lake City
What do you like about our products and services?

Great people each time that come out and clean the carpets

Report a concern   March 20, 2017 — Rated 10 out of 10 by S.S. Zerorez Salt Lake City
What do you like about our products and services?

It was amazing to see how good my carpet looked after the service was completed! My little dog,Toby, wasn't house-broken for a year after we got him. Hard to clean after that!

Report a concern   March 20, 2017 — Rated 9 out of 10 by B.T. Zerorez Salt Lake City
What do you like about our products and services?

The technician was polite and efficient. The service was done on time and done well.

Report a concern   March 20, 2017 — Rated 10 out of 10 by P.T. Zerorez Salt Lake City
What do you like about our products and services?

the empowered water that helps the carpet dry faster

Report a concern   March 20, 2017 — Rated 10 out of 10 by A.W. Zerorez Salt Lake City
What do you like about our products and services?

The fact ZeroRez doesn't use detergents and drying agents when they clean carpet - some revolutionary ionization of water that attracts the dirt particles and takes them away!

Report a concern   March 20, 2017 — Rated 10 out of 10 by Vinh Hoang Zerorez Salt Lake City
What do you like about our products and services?

Very good

Report a concern   March 19, 2017 — Rated 8 out of 10 by L.C. Zerorez Salt Lake City
What could we do to improve?

Price to high with discount

Report a concern   March 19, 2017 — Rated 9 out of 10 by E.G. Zerorez Salt Lake City
What do you like about our products and services?

I don't remember the name of our technician but he did a great job. He was very courteous and helpful. He went out of his way to make me happy! Thanks!

Report a concern   March 19, 2017 — Rated 10 out of 10 by J.S. Zerorez Salt Lake City
What do you like about our products and services?

On time good job

Report a concern   March 19, 2017 — Rated 10 out of 10 by P.C. Zerorez Salt Lake City
What do you like about our products and services?

The carpets are really clean after and I like the fact that there's less soap used, and they dry faster.

Report a concern   March 19, 2017 — Rated 10 out of 10 by H.H. Zerorez Salt Lake City
What do you like about our products and services?

Fast drying time.

Report a concern   March 19, 2017 — Rated 10 out of 10 by J.W. Zerorez Salt Lake City
What do you like about our products and services?

Dependability, professional, polite, friendly, chemical free, thorough work, agreeable price, fast drying time.

Report a concern   March 18, 2017 — Rated 10 out of 10 by S.F. Zerorez Salt Lake City
What do you like about our products and services?

Quick, and lovEd how fast the carpets dried.

Report a concern   March 18, 2017 — Rated 10 out of 10 by H.P. Zerorez Salt Lake City
What do you like about our products and services?

Came in time. Great service!!

Report a concern   March 18, 2017 — Rated 10 out of 10 by L.K. Zerorez Salt Lake City
What do you like about our products and services?

You got several stains out that I could not get our.
The young man , Caleb, was super nice and put up with my little nags. he was great. I'd ask for him next timel

Report a concern   March 18, 2017 — Rated 10 out of 10 by R.L. Zerorez Salt Lake City
What do you like about our products and services?

my carpets look and feel clean.
the person doing the cleaning was very pleasant and was eager to please.
He was knowledgeable and taught us what to use and not use for touch up spots.
very good experience.

Report a concern   March 18, 2017 — Rated 5 out of 10 by B.M. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The job was too big for one man! He was here 6 1/2 hours which was too long for me, and he didn't even get to finish the job two rooms were not done b/c by 8:30 I WAS DONE

Report a concern   March 18, 2017 — Rated 6 out of 10 by M.J. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Our carpets looked very clean, but they remained wet far too long. The technician finished around 12:30 pm on a Friday and said they should be dry in 6-8 hours. On Saturday morning they were still slightly damp. We were able to move most of the furniture back into the rooms by noon on Saturday (24 hours later), but the stairs and a corner of a bedroom were still wet. By Sunday morning (45 hours after cleaning) we had to set up area fans to finish drying the carpet. As I said before, the carpets appeared to be very clean, but because they remained wet so long, we had no choice but to walk on them. I worry that we just dirtied them all over again, especially on the stairs. I have other carpets I planned to have them clean, but I'm hesitant to use Zerorez or recommend them because of the drying time.

Report a concern   March 18, 2017 — Rated 10 out of 10 by J.R.O. Zerorez Salt Lake City
What do you like about our products and services?

The technician, Angelo did a great job.

Report a concern   March 17, 2017 — Rated 10 out of 10 by R.K. Zerorez Salt Lake City
What do you like about our products and services?

My house looks clean. My carpets couches, and sofas are beautiful. Everything dried quickly.

Report a concern   March 17, 2017 — Rated 9 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

I like the quality of work performed and that it dries quickly.

Report a concern   March 17, 2017 — Rated 10 out of 10 by P.B. Zerorez Salt Lake City
What do you like about our products and services?

How clean & fresh everything was after. Did an awesome job!!


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