Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33738 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 3, 2017 — Rated 10 out of 10 by K.H. Zerorez Salt Lake City
What do you like about our products and services?

They keep in contact with you. Prompt service. Great Clean Carpet.

Report a concern   March 2, 2017 — Rated 10 out of 10 by Jen Burton Zerorez Salt Lake City
What do you like about our products and services?

I don't like the use of chemicals. I prefer the use of high powered water treatment. I felt the technician that came to our home gave us a good deal and did a great job.

Report a concern   March 2, 2017 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

Friendy and knowledgable personnel

Report a concern   March 2, 2017 — Rated 10 out of 10 by Leah Lobato Zerorez Salt Lake City
What do you like about our products and services?

My tile looks amazing. The grout is about 2 shades lighter than before the cleaning. I am extremely happy.

Report a concern   March 2, 2017 — Rated 3 out of 10 by C.L. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I would not spend the money, even a sale, to do it again. My tile is now discolored in some areas and original color in others. It is more noticeable now than before the service

Report a concern   March 2, 2017 — Rated 10 out of 10 by T.M. Zerorez Salt Lake City
What do you like about our products and services?

They were fast, friendly, and efficient, and worked really hard to try and get an ink spot out. I like that it is safe with no chemicals.

Report a concern   March 1, 2017 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

Efficient. Professional.

Report a concern   March 1, 2017 — Rated 10 out of 10 by S.P. Zerorez Salt Lake City
What do you like about our products and services?

Very friendly and professional. Willing to answer questions and explain things I did not totally understand. Suggestions were made that made and I could see the wisdom in them. Looking forward to your next visit! THANK YOU!

Report a concern   March 1, 2017 — Rated 10 out of 10 by H.B. Zerorez Salt Lake City
What do you like about our products and services?

You do a good job and I like the results.

Report a concern   March 1, 2017 — Rated 10 out of 10 by V.M. Zerorez Salt Lake City
What do you like about our products and services?

2nd time using and our carpets look great. Stairs feel a little stiff but they are softening as we walk on them

Report a concern   March 1, 2017 — Rated 10 out of 10 by M.B. Zerorez Salt Lake City
What do you like about our products and services?

was able to accommodate my needs for cleaning the carpet areas, and my carpet looks great!!

Report a concern   February 28, 2017 — Rated 10 out of 10 by Kim Wiles Zerorez Salt Lake City
What do you like about our products and services?

The carpet actually looks clean, fluffy, and soft!! Excellent job!

Report a concern   February 28, 2017 — Rated 10 out of 10 by E.J. Zerorez Salt Lake City
What do you like about our products and services?

My tile and grout have never been cleaner.

Report a concern   February 28, 2017 — Rated 9 out of 10 by B.C. Zerorez Salt Lake City
What do you like about our products and services?

Attention to stains. Nice technician. Timely manner to complete service.

Report a concern   February 28, 2017 — Rated 10 out of 10 by S.P. Zerorez Salt Lake City
What do you like about our products and services?

great Job.

Report a concern   February 28, 2017 — Rated 10 out of 10 by L.B. Zerorez Salt Lake City
What do you like about our products and services?

Took the time to do the job right.

Report a concern   February 28, 2017 — Rated 10 out of 10 by H.D. Zerorez Salt Lake City
What do you like about our products and services?

They do a great job, and are very professional!

Report a concern   February 27, 2017 — Rated 5 out of 10 by A.N. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The $33 dollar special was what interested us but when he came out he charged me for 4 rooms but only cleaned two. I think my one living is a LITTLE larger than the 200 square feet but my other room is probably 200 or just a little less. So at max should have been charged for 3 rooms. Not his fault I asked through a phone call to do my furniture (love seat and 2 recliners) my mistake. I had no idea how expensive that would be! When he brought me my bill it was $454. It still had my stairs ($60) listed on it and 4 rooms ($132), a couch ($118), 2 recliners ($50 each), and hallway ($20). In the ended after questioning the charges I ended up paying $320. I told my husband I would do it again I hate having to barter for services.

The cleaning and the tech were good and my carpet and furniture look good!

Report a concern   February 27, 2017 — Rated 10 out of 10 by B.R. Zerorez Salt Lake City
What do you like about our products and services?

The attention to detail and the great follow up! Great job will definitely use them for all my carpet cleaning needs in the future -

Report a concern   February 27, 2017 — Rated 10 out of 10 by Sihomara Sihomara Zerorez Salt Lake City
What do you like about our products and services?

I love products that do not harm the environment.The employees are very helpful, work fast and are very professional. We congratulate you

Report a concern   February 27, 2017 — Rated 10 out of 10 by Kim Elzey Zerorez Salt Lake City
What do you like about our products and services?

Jacob came out to clean my tile and did an amazing job. the whole process is a miracle. the high traffic areas of my house, were gross and disgusting, but not any more!!!

Report a concern   February 27, 2017 — Rated 9 out of 10 by J.L. Zerorez Salt Lake City
What do you like about our products and services?

Matt was very kind, worked very hard and was always ready with a smile.

Report a concern   February 27, 2017 — Rated 10 out of 10 by G.F. Zerorez Salt Lake City
What do you like about our products and services?

Your Man Glenn was SUPER! Did a great job. Please make a note next time to send him. Very Pleased.

Report a concern   February 27, 2017 — Rated 10 out of 10 by J.F. Zerorez Salt Lake City
What do you like about our products and services?

Great job. Carpet looked like new!!

Report a concern   February 27, 2017 — Rated 10 out of 10 by Vera Kunz Zerorez Salt Lake City
What do you like about our products and services?

Worker made sure I was completely satisfied about the work he did. Very polite

Report a concern   February 26, 2017 — Rated 10 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

The technician was great! He was so positive and happy.

Report a concern   February 26, 2017 — Rated 10 out of 10 by P.M. Zerorez Salt Lake City
What do you like about our products and services?

I like that the product doesn't create build up because of soap left in the carpet.

Report a concern   February 26, 2017 — Rated 10 out of 10 by J.K. Zerorez Salt Lake City
What do you like about our products and services?

Did a great job, and got stains out that I couldnt

Report a concern   February 26, 2017 — Rated 10 out of 10 by M.N. Zerorez Salt Lake City
What do you like about our products and services?

The cleaning technology

Report a concern   February 26, 2017 — Rated 10 out of 10 by T.J. Zerorez Salt Lake City
What do you like about our products and services?

Very professional tech, the Zerorez process did wonders for the old carpeting.


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