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based on 33992 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No smell, my carpet looks great, even though I didn't think the stains would come out they did. And the service tech was very friendly and efficient.
Pierce, our technician, was on time and clearly knew what he was doing. He did a great job and was done in just an hour and fifteen minutes. I First name removed't use any other carpet cleaner but Zerorez.
Awesome results!
Your technician was very nice and worked hard, but there a couple places on the carpet that did not get as clean as the rest, one was an area of high traffic, the other was not. Once in the past when you cleaned my carpet I was given a small bottle of liquid to clean a future spot. It would be nice if you still offered that to your customers. Thanks
Professional and courteous. The floors looked amazing when he finished.
your services and products are great, not having to worry abt chemicals. There was one problem though this time. Two spots (one I had pointed out) ,were not removed.
Great service and professionalism. Our tech worked very hard to ensure we were satisfied. Our carpets look great!!!
The service rep was excellent. We were unable to find the 20% off coupon mailed to me by Zerorez at the time of service. Even though the service rep was discounting the rug labor he indicated he would still discount the 20% on other services should we be able to find the card. Unfortunately, we didn't find the card until the next day. I brought this to the attention of the local SLC Zerorez management and they were unreceptive to applying a credit. They did however indicate they would apply 20% off future future other service. I get that there are policies in place but feel they could have gone the extra step. Rep was excellent but management not so customer focused.
Carpets look good and communication with technician and your company was excellent
This is in regards to the duct cleaning of 3/29/17. I would say a "10" except the technician for a hole in the metal that is too big for the plastic plug intended to keep the warm air from escaping. I currently have duct tape holding the plug in place as I wait for someone to come and fix the problem. I'm not sure what it will be since the hole can not be made smaller.
Matt and Renan did an amazing job. They are very professional and really nice young guys. My carpet looks amazing!
Very clean, quick, and professional service.
Nice personnel and a good job well done.
Glen was a great technician!!!
Excellent friendly service.
Zerorez products are the best for my home carpets, and their optimal Job performance, exceptional quality services from Isaias who does all this years always his best work and clean carpets looks like new again, I loved!!! for many years I only share the best with others in carpet cleaner Zerorez are the Best!!!
Thank you Zerorez, Thank you Isaias for all this last 7 years of continued dedication bringing your great work to our home. Lila Zec
The technician was very nice and answered all my questions. He was able to get out a big blotch of glue from my carpet!
Your workers were kind and very thorough in their work. My carpets look great even for as old as they are. I have already recommended them to my neighbors and one of them has an appointment next Tuesday.
Thanks.
Great job by the technician in getting all my areas clean.
your tech Jimmie was very knowledgeable about your service. he explained everything and did a great job. thanks
Good job spent a lot of time, a little late arriving.
Well explained service. Technician did a very thorough job. Will use again no question
The Tech was very efficient and the carpet and sofas dried quickly
They came quickly and got it done fast! I would have done more rooms but it's pricey. More rooms will have to wait for another time.
The technician from Zerorez didactic a very thorough job on my carpets. My older carpeting looked rejuvenated and my newer carpeting still looks new
I have used Zerorez for several years now and I love the work they do!
Glen was a super hard worker; he spent over 12 hours cleaning carpet, stairways, tile floors, and he worked endlessly to remove stains. We were really amazed at the amount of care he gave, the set-up, the cleaning, sealing, and raking the carpet...didn't realize the grout took so long to clean. I will recommend you to others.
The man (think it was Eric) was very professional and am very happy with the outcome.
They always do a consistently good job and are trustworthy.
Very professional. Carpets look and smell great.
I had a few stains in my carpet and your company removed them.