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based on 33992 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quality and price
I liked everything. The gentleman was super nice and explained everything.
Your service is good. Your employee was courteous. He seemed to go plenty fast to be getting the job done right! Did the whole basement carpet (around 17-1800 sq. feet of carpet and 3 area rugs) in just over one hour. We always seem to spend more than we thought it would be, especially this time! We had the main level done about two weeks earlier. Both jobs cost about 700.00. Our house is about 2500 sq. feet each level, but quite a bit is tile or hard wood floors
After 20 years of family living, including pets my carpets look almost like new.
Very kind to deal with and everything that Doug
Wright and Amanda Dixcon had to say abo
Your service. I love how clean my carpets are
Thanks for a job well done. Wahoo
The service was excellent with friendly staff.
Quality service and qualified tech.
Dries quickly and o residues.
Very prompt and did a very good job.
Doesn't use such harsh chemicals but still really cleans. Safe for kids and animals alike. Also, fast dry time
Our cleaning was done on time, it was fast and dried quickly. The service man was friendly and did a good job.
My carpets get completely clean and they dry in less than 4 hours.
What's not to like? Products clean without leaving a residue that gathers dirt and grime. When the tech is finished and leaves and the carpets dry, they are clean. On this latest cleaning I personally didn't think the carpets would come clean. We had to do repairs on the carpet. The before and after we're literally as different as night and day. Now, after cleaning and drying, it all matches. All I can say is, Wow!!!
I like how great my carpet looks when it is cleaned.
I also like that there is no sticky feeling.
Thank you!
Your service was good, job was. Completed in a timely manner & on schedule. Thanks again.
There was a lot of communication with the tech and company to know when to expect them and what to expect when they arrive. The tech, Jimmy, is very professional and did a great job of cleaning the carpet. He respected our home, furnishings and walls and made sure they were protected while he worked. I have had Zerorez come multiple times to clean carpet, tile and our vents and have been happy every time!
Cory did an excellent job! I really appreciate the above and beyond customer service at Zerorez
They have no harsh chemicals and they do a great job
Great staff and made our carpets smell fresh and look almost new again.
The carpet took 3 times longer to dry than , I was told. Also the smell came back in one of the sections that was flushed and treated within 3 days. I apparently need another round. The other areas are great!
Professional worker
Very good cleaning. Take there time I wish that you would have canvas sheets to cover wood stair where you hoses rub on the wood floors
Our carpet cleaner guy was awesome and very polite. I appreciated his help!
on time and quick. competent and polite servicemen. Quality job
I like how thoroughly clean the carpet ended up and I like that no soap was used
More communication on the process before starting the work.
Excellent service and the carpets were very well cleaned.
The best product and quality of work.
Carpet looks brand new
How clean the carpet looks afterwards