What our clients think of us!

The carpet areas look great. Nothing else need to be said.

i think the idea you do not use chemicals(soap)

timely service, excellent customer service and the carpet looks great

My carpets look beautiful, and my technician was awesome. The only problem was that (because of technicians calling in sick - which is what I was told), he was several hours late.

Service tech was great! Scheduling was a zoo! Was promised time spots and tried 2 different days but had to reschedule and still ended up later than promised. I understand specific times cannot be promised, but when one is promised they will be #2 and the phone confirmation says #3 and you end up being serviced #4, that's a problem!!

Great service! Fast and efficient and the techs were very informative and professional.

The technicians always arrive when they say they will. They are very thorough in the cleaning and make sure that I am satisfied with the end result.

M Y carpets look great, and the service was great too!

The technicians are always professional and hard working!

Unparalleled great Customer Service, super clean carpets, no smell, no dangerous chemicals, no harm or stretching to carpets, and fast dry times. I love zeroez and their great deals. It's like having new carpet - no stress and no high prices. Yea for Zerorez!!

I love the products so much because they don't leave any residue behind. Most of all I so appreciate my tech Isaiah. He is so great! I always request him. He is so thorough and professional. I trust him in my home. He is careful and detail oriented. He gets stains out that i didn't think were possible. He is the best.

I like how you guys at zero Rez kept us updated every step of the way and I like the friendly service and follow up

My carpets always come clean and look great. Glenn did a terrific job.

The fellow who did the cleaning was great and the carpet looked good. I let it dry 6-7 hours before moving any furniture back, but as I walked on my laminate floor from the rug, the soles of my shoes were sticky. I pushed a Kleenex down onto the rug and it came up wet, so I assume it was the protectorant he put on last. Still, by 11 pm the rug was wet in places. Finally by morning it was dry, but I had to clean off my laminate flooring. Not so good-

Friendly employees and great job.

What matters to me is the cleanliness without the large amounts of water used with other companies. This process dries quickly and is odorless. I do see some streaking on my stairs, could you please address this with me? Thank You, First name removed

This cleaning was the BEST one ever. EVEN for Zero Rez !!! This young man deserves a raise $$$$. He gives your company his all.

Very personable young man!!!! Would love to recommend your services to anyone!!! Most satisfied with your company!!! Especially like that you don't use soap..... soap just attracts stuff...
Will definitely use your services again!!!!

The first time we used your service you were considered a 10. This time the service left a lot to be desired. 1. 2 1/2 hours later than the 2:30 appointment. So about 5:00 pm he started on our rooms. My husband asked him if it was going to be a rush job, since he was so late. He hopped right in and we thought it was going to be OK, but things were really rushed, especially the stairs on the edges.
We thought the dirty look was due to the dampness, but as it has dried it is really evident that it is just dirt. Also, he really did a half baked job on the protection spray, it was hit and miss. We paid for complete coverage. We would not recommend this type of service to others, the way our stairs look. We would appreciate your re-doing our stairs and re-applying the protection spray.
Mr. and Mrs. Neal Last name removed

There is no soap used so no residue on carpets.
There is no odor to house when finished.
Carpets completely dried in 5-6 hours.
I love how clean my carpet and tile/grout are afterward.

The price for additional services rendered is highly overpriced when I did my research of other carpet cleaner businesses that charge far less cost. I find it highly absurd that a $150 charge for 3 minutes of spray work is asinine for your customer(s) to pay. For a company that prides itself on using zero residue carpet cleaning, then offer additional chemical products to spray on a carpet.

The guy who did it was very professional and did a good job.

The method used, the lack of weakness in rhevcarpet, the beautiful look of my floors when work was completed

Keeping us informed all along the process. Technician was knowledgeable and friendly

I like your service very much and my carpet is very clean. I have recommended you to one of my neighbors. I have a request for you, can you please send me a copy of my bill as I cannot pull the bill from my computer to my new printer, lot to learn. Thank you very much.
Pat Kruger. I heard about you listening to the Jazz program in the mornings

You spent many hours cleaning the carpets in the entire large home. Your employee was helpful, friendly, and courteous.

Love how there isn't a ton of smell when they leave. It's just nice and fresh! They take such care to protect my walls and furniture. My
Serviceman was very kind and courteous. I've uses Zerorez twice now and I'm always so happy when they are done.

We loved our technician, Fernando, but the scheduling caused us some grief. Fernando did an excellent job and all is well. Thanks.

I gave instructions to the person who came out on what I needed done when they called to say they were on their way because I was not home; however, a short time later he called back asking what I wanted done. It is not a big deal really, but listening to the customer is important I think.

cleaned out stains others have not been able to