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based on 33685 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Honestly my carpets aren’t even clean. I had several spots I was concerned about and none of them came out. Not 1. Wasted my money
Maya has been wonderful all these years! Jake was a great new addition to the team.
They came and looked over carpet and talked to us about what would be best for us. Then got to work and did a get job!! Thank you!
I like that it doesn't take forever for the carpet to dry. The tile looked really nice.
Zerorez did a great job. He was attentive to our needs. Prompt on the appointment time.
Professional service and good quality. Very satisfied
Your guys were so kind and helpful. The carpet looks great, dried quickly (relatively speaking) and the bill was what was expected.
Wonderful technician.
He was conscientious and worked hard
On time
Careful and respectful of the area
Did a great job!
Third time I've used Zerorex
They didn’t get the smell completely out but they did do a good job other than that. I do feel like I was charged a super high amount and was told it would be smaller. They told me $60-70 per mattered and $60ish for the room. I had two mattresses done and one floor but I was charged over $400. I didn’t feel cheated a little.
the area rug doesn't look clean
Our representative was on time. Helpful with questions and did a great job
I like the good job the workers did. I like how kind the workers were. I liked how clean the worker made the cost.
They have been my go to for real estate carpet cleaning g for over 10 years. On time, fair price, safe no chemical cleaning and guaranteed satisfaction. What more could you ask for?
Very efficient! Explained everything thoroughly!! Our technician, Jack, was terrific!!! A return customer for sure!
Carpets looked great. Workers who came were polite and helpful. They were on time and answered all of our concerns and questions.
Quick and easy
Easy to schedule on line. Great service people that are good at their job and friendly too. Carpets dry fairly quickly and look great. No weird smells
Easy to schedule, very polite and professional workers who work quickly.
I love that there is no residue on the carpet. I also love the employees are very professional, and I never feel uncomfortable with them in my home.
The technician was great about communicating and he did such a great job.
I felt like it was very fast. They didn’t rake my carpet. Some of it was so matted still and I’ve never had that issue with other carpet cleaners. I had to call them back because they forgot spots extremely expensive and was not worth it.
Awesome thanks for letting use your service ☺️
Thank you Zerorez for fresh clean carpets. Thank you Israel for your outstanding service. I recommend Zerorez to anyone who is looking to get their carpets cleaned.
carpets are still dirty around edges. Not any cleaner than when I do them myself.
Everyone was friendly and kind. The carpets are so clean and fresh. I feel comfortable with my 4 month old rolling on the carpet now. Before I worried about dirt and germs.
And I can't believe how fast they did all 4 rooms! In and out in an hour.
The way you use the special iprocess which keeps the carpet cleaners! Thanks!
Nice work
Service was great, efficient and effective
The technicians showed up on time. Told me exactly what to expect. They were very friendly and professional.