What our clients think of us!

you did a great job,fast and efficient

Great service!!

Great customer service and attention to detail

The technician, Ben Graham, was fast, courteous, and effective in getting badly stained areas totally clean as well as the whole carpet.

Work fast, came on time, did a good job

They were fast and professional and able to get all the spots out of our carpet

I like my carpets look and feel are they get cleaned.

Fast easy and clean

I believe the man who did our rugs was named Eric not sure but you can check. He did a remarkable job. Listened as I showed him some problem areas. Was very likable and wanted to make sure we were pleased. I WOULD LIKE HIM TO COME AGAIN FOR MY NEXT RUG CLEANING.. I have used your company for many years. Our carpet looks great and no residue or smell. Thank you.

The first time we tried Zerorez, I think was in 2019, the carpets looked amazing. Your service has been here 2x in the last few weeks/month but the stairs still don’t look good like they did when Zerorez came in 2019. I don’t know, but I think that maybe the service Tech who cleaned them the last 2x must be new and not quite have the skill necessary or strength to extract enough soiled water out of the carpets.There’s like a stripped pattern of clean then tan, clean then tan. We’re thinking about having Chem-dry out to redo them. Maybe one of your more experienced Service Techs could do a better job… I would rather not have to pay another company.

My price went from $208 to $460 when the tech showed up, and he was at my home for only 45 minutes. I told the office when I scheduled that we had pet urine smells, but the tech was the one to tell us zerorez wouldn't guarantee the smell would be resolved. Today, after 48 hours, you can still smell urine. Geez, what a waste of $ zerorez.

The techs were great! Very helpful and explained things well. They were personable and told me all my options. They were professional and clean.

Great service people, clean carpet

It was a pleasure to have someone who came in and knew what they were doing, no criticism, just plan courtesy. Thank-you so much. Our carpets look as good as new.

You do an AMAZING job

Your Techs are Wonderful.

We still have sticky on the carpets. We were hoping the carpet cleaning would take care of it. We called specifically for that. A bit disappointed.

I thought everything was great, there was a sales price I was never offered on the website for a room free. That would have been what got you a 10

He was very efficient and told us all we needed to know.

You technician was very efficient, polite and capable.

I love it when Zerorez cleans my carpets and tile!!!

I had a stain on my carpet for over a year, as I had spilled blue liquid laundry soap on the carpet. Even though I had tried to removed the stain I was unsuccessful. Ryder who cleaned my carpet was able to get the stain out. He was very professional and will use your services next year.

Stairs were cleaned too fast and edges still dirty. Small spots in carpet were left. I’m going to clean them myself with my hand held steam cleaner to get the results I was expecting from a professional cleaner

The man that came to our house was absolutely wonderful. He knew his craft and did an excellent job cleaning our rugs. I would have him back at anytime.

My wife saw the carpet and she asked me when the carpet cleaners were coming. When I told her they already came and how much it was, she was livid. I’m rarely seen her so mad. I called to let you o ow and they came back to redo two of the areas but it still doesn’t look better. Basically I paid nearly 700 dollars and my carpet looks no better than before. I would love some of my hard earned money refunded but I have little hope of that happening. I’m really disappointed.

They did an awesome job getting spots out of the carpet. Thank you!

Environmentally friendly

there are places in the bathroom that were missed I did have him do the traffic area again in main bedroom but didn"t check bathroom.

Got my carpets nice and clean, good job

I had excellent service. The tech was extremely helpful in explaining what services her performed and why. He pointed out damage that had been done to the carpet and ways it could be cleaned better. He arrived in a very timely manner and kept me appraised of what he was doing during the process.

Extremely fast and convenient! Literally was able to do all rooms, stairs, hallways, and spot treatments in under 2 hrs! Had 6 Rooms, 3 Hallways, 2 Stairs, and a handful of spot stains. The rep was knowledgeable and courteous. Definitely worth the time and money. 10/10 would recommend to anyone wanting/needing carpets or tile cleaned.