Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31746 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 12, 2021 — Rated 10 out of 10 by H.R. Zerorez Salt Lake City
What do you like about our products and services?

I LOVE everything about your product!! I had 2 stains that thot ya'll could'nt get out, BUT,
your man, Cameron, worked miracles, & they're gone!! Thank You....

Report a concern   September 12, 2021 — Rated 10 out of 10 by Larry Gunther Zerorez Salt Lake City
What do you like about our products and services?

Technicians are always professional, friendly, and do a good job. I'm always satisfied, wouldn't use any other carpet cleaning service provider.

Report a concern   September 12, 2021 — Rated 10 out of 10 by Ericka Dall Zerorez Salt Lake City
What do you like about our products and services?

Jon was so fast and friendly. He was efficient and was able to remove all of the stains from my carpet. He was also on time! My carpets have never looked better. Thank you!

Report a concern   September 12, 2021 — Rated 10 out of 10 by L.J.B. Zerorez Salt Lake City
What do you like about our products and services?

Amazing experience! Would recommend.

Report a concern   September 12, 2021 — Rated 10 out of 10 by V.C. Zerorez Salt Lake City
What do you like about our products and services?

No residue

Report a concern   September 12, 2021 — Rated 10 out of 10 by L.R. Zerorez Salt Lake City
What do you like about our products and services?

Technician was very efficient and through. Carpets look great.

Report a concern   September 12, 2021 — Rated 10 out of 10 by Z.P. Zerorez Salt Lake City
What do you like about our products and services?

Tech was great

Report a concern   September 12, 2021 — Rated 9 out of 10 by T.K. Zerorez Salt Lake City
What do you like about our products and services?

Didn’t smell of strong chemicals. They were prompt and quick

Report a concern   September 12, 2021 — Rated 0 out of 10 by A.M. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The carpets look exactly the same after they dried. You would expect a difference after a " professional cleaning " but same stains and spots as it looked before they were cleaned. I was expecting an obvious cleaner look but it was not the case. Sorry , the service did not meet my expectations. So, this is my honest feedback. No need to contact me. I simply will not hire your services again.

Report a concern   September 12, 2021 — Rated 10 out of 10 by Barbara Rozsa Zerorez Salt Lake City
What do you like about our products and services?

Cameron did a very good job cleaning the carpet very professional! We will be recommending zero rez to our family and friends

Report a concern   September 12, 2021 — Rated 0 out of 10 by N.S. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Too fast could tell proper time was not spent cleaning the carpet

Report a concern   September 12, 2021 — Rated 10 out of 10 by Gary Taylor Zerorez Salt Lake City
What do you like about our products and services?

Clean and no residue , stays cleaner longer.
Was on time and was thorough.
Ryder was respectful and explained how the process works.
Would request Ryder next time we clean carpets.
Carpet looks cleaner than with any other method or process.

Report a concern   September 12, 2021 — Rated 9 out of 10 by J.L. Zerorez Salt Lake City
What do you like about our products and services?

I liked scheduling online

Report a concern   September 11, 2021 — Rated 10 out of 10 by E.W. Zerorez Salt Lake City
What do you like about our products and services?

Courteous staff member
easy to schedule
reasonable prices
We especially like the 'water' process with no detergents which leave a residue

Report a concern   September 11, 2021 — Rated 10 out of 10 by C.K. Zerorez Salt Lake City
What do you like about our products and services?

The service technician did an excellent job on our carpet. He took the time on the spots and made our carpet look wonderful. Zerorez is the only cleaning service I will use.

Report a concern   September 11, 2021 — Rated 10 out of 10 by K.B. Zerorez Salt Lake City
What do you like about our products and services?

The carpets are like brand-new, so soft to walk on. The tile and grout look like they did 20 years ago. Drew scrubbed the floor like I would have, on my hands and knees. I am very happy with the service and the product. I will call you again! Name removed

Report a concern   September 11, 2021 — Rated 10 out of 10 by L.J. Zerorez Salt Lake City
What do you like about our products and services?

Already completed this evaluation survey!
Thank you!

Report a concern   September 11, 2021 — Rated 10 out of 10 by J.S. Zerorez Salt Lake City
What do you like about our products and services?

On time
Friendly
Professional
Knowledgeable

Report a concern   September 11, 2021 — Rated 9 out of 10 by B.H. Zerorez Salt Lake City
What do you like about our products and services?

Very nice, respectful and hard working. Carpet was really stained at first and almost looked brand new afterwards.

Report a concern   September 11, 2021 — Rated 0 out of 10 by K.S. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I called to discuss some misinformation I was given during a cleaning with Mitch. We discussed my concerns. He said he would get back to me and never has 5 days later.

Report a concern   September 11, 2021 — Rated 8 out of 10 by R.P. Zerorez Salt Lake City
What could we do to improve?

I couldn’t add upholstery cleaning to my order. Otherwise the service and end result was great!

Report a concern   September 10, 2021 — Rated 10 out of 10 by Jann Elieson Zerorez Salt Lake City
What do you like about our products and services?

Efficient, prompt and professional!
Technician was awesome !!!! 👏👏👏👏👏

Report a concern   September 10, 2021 — Rated 10 out of 10 by Sheldon Dahl Zerorez Salt Lake City
What do you like about our products and services?

Max was knowledgeable, careful, and thorough. We appreciated being informed of arrival time. Our carpets and tile look like new!

Thanks for a job well done.

Report a concern   September 10, 2021 — Rated 10 out of 10 by A.J.M. Zerorez Salt Lake City
What do you like about our products and services?

Technician very skilled and respectful. Rugs very well cleaned.

Report a concern   September 10, 2021 — Rated 10 out of 10 by C.M. Zerorez Salt Lake City
What do you like about our products and services?

Thank you for a very efficient and well-done job. My carpets were much cleaner and I am
pleased with the results.

Report a concern   September 9, 2021 — Rated 10 out of 10 by Tammy Westover Zerorez Salt Lake City
What do you like about our products and services?

Personable and knowledgeable about the services!

Report a concern   September 9, 2021 — Rated 10 out of 10 by K.R. Zerorez Salt Lake City
What do you like about our products and services?

You work with customers until everyone is happy. The gotta love it guarantee is real.

Report a concern   September 9, 2021 — Rated 10 out of 10 by R.D. Zerorez Salt Lake City
What do you like about our products and services?

Crew were excellent and took pride in their work.

Report a concern   September 9, 2021 — Rated 9 out of 10 by Linda Richards Zerorez Salt Lake City
What do you like about our products and services?

I'm happy with the cleanliness of my carpets. They look great and the two spots I was concerned about are gone. I would give you a score of 10 but I wish the young man who cleaned my carpets had worn shoe coverings over his sneakers while he cleaned my carpets. Shoes are very dirty from just normal activities and walking on a damp carpet means that some of the dirt from his shoes was left behind on my clean carpets. Shoe coverings are not expensive. I'm surprised that you don't require your employees to wear them while cleaning inside customers' homes.

Report a concern   September 9, 2021 — Rated 10 out of 10 by T.C. Zerorez Salt Lake City
What do you like about our products and services?

Representative was courteous, knowledgeable, thorough, and just completely nice!


Privacy Policy