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31746 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technicians are always professional, friendly, and do a good job. I'm always satisfied, wouldn't use any other carpet cleaning service provider.
Jon was so fast and friendly. He was efficient and was able to remove all of the stains from my carpet. He was also on time! My carpets have never looked better. Thank you!
Amazing experience! Would recommend.
No residue
Technician was very efficient and through. Carpets look great.
Tech was great
Didn’t smell of strong chemicals. They were prompt and quick
The carpets look exactly the same after they dried. You would expect a difference after a " professional cleaning " but same stains and spots as it looked before they were cleaned. I was expecting an obvious cleaner look but it was not the case. Sorry , the service did not meet my expectations. So, this is my honest feedback. No need to contact me. I simply will not hire your services again.
Cameron did a very good job cleaning the carpet very professional! We will be recommending zero rez to our family and friends
Too fast could tell proper time was not spent cleaning the carpet
Clean and no residue , stays cleaner longer.
Was on time and was thorough.
Ryder was respectful and explained how the process works.
Would request Ryder next time we clean carpets.
Carpet looks cleaner than with any other method or process.
I liked scheduling online
Courteous staff member
easy to schedule
reasonable prices
We especially like the 'water' process with no detergents which leave a residue
The service technician did an excellent job on our carpet. He took the time on the spots and made our carpet look wonderful. Zerorez is the only cleaning service I will use.
The carpets are like brand-new, so soft to walk on. The tile and grout look like they did 20 years ago. Drew scrubbed the floor like I would have, on my hands and knees. I am very happy with the service and the product. I will call you again! Name removed
Already completed this evaluation survey!
Thank you!
On time
Friendly
Professional
Knowledgeable
Very nice, respectful and hard working. Carpet was really stained at first and almost looked brand new afterwards.
I called to discuss some misinformation I was given during a cleaning with Mitch. We discussed my concerns. He said he would get back to me and never has 5 days later.
I couldn’t add upholstery cleaning to my order. Otherwise the service and end result was great!
Efficient, prompt and professional!
Technician was awesome !!!! 👏👏👏👏👏
Max was knowledgeable, careful, and thorough. We appreciated being informed of arrival time. Our carpets and tile look like new!
Thanks for a job well done.
Technician very skilled and respectful. Rugs very well cleaned.
Thank you for a very efficient and well-done job. My carpets were much cleaner and I am
pleased with the results.
Personable and knowledgeable about the services!
You work with customers until everyone is happy. The gotta love it guarantee is real.
Crew were excellent and took pride in their work.
I'm happy with the cleanliness of my carpets. They look great and the two spots I was concerned about are gone. I would give you a score of 10 but I wish the young man who cleaned my carpets had worn shoe coverings over his sneakers while he cleaned my carpets. Shoes are very dirty from just normal activities and walking on a damp carpet means that some of the dirt from his shoes was left behind on my clean carpets. Shoe coverings are not expensive. I'm surprised that you don't require your employees to wear them while cleaning inside customers' homes.
Representative was courteous, knowledgeable, thorough, and just completely nice!
I LOVE everything about your product!! I had 2 stains that thot ya'll could'nt get out, BUT,
your man, Cameron, worked miracles, & they're gone!! Thank You....