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based on 31746 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was very happy with the job that Drew H did. He is a very personable man and a good worker, Mu carpets look great. Thank you
Awesome service
I like that the way the carpets look and feel afterwards and I thought the service technician was a positive reflection of your company
Your worker was polite, explained to me what he was doing and very thorough.
they were on time hand worked fast to get the job done
Carpets have never been cleaner.
Mitch was so nice and explained options to me. He worked quickly and my carpets looked amazing afterwards. I have used Zerorez for years and will continue to. They do such a great job and my house doesn’t smell like strong chemicals afterwards.
Cameron did a great job!
He called me with a status report when he finished and didn’t push me to add any more services on top of what he did.
Staff is very friendly and make it easy for me to schedule. JJ did and excellent job on my carpet and reminded me about the carpet protector.
Our technician was awesome! He reworked our options to get us the best price, added in our sofa on short notice and also suggested other services that we didn't know about! The carpets look great and we had a great experience.
Our service tech was very friendly and did a great job.
Our technician Chris was great! He explained everything, made sure we understood what he would be doing and what our options were, and he worked so hard to get our carpets clean.
The technician was great! Very professional and nice. My wood floor scores a 10!! But I've had my carpets cleaned before and I feel like the other place did a better job on my carpet.
The cleaning made my carpet in the family room better looking than it has for years. I know it is old enough to be replaced but can't afford this type of expense yet. Thank you so very much.
The technician did the carpet cleaning just fine, but I was pretty disappointed in the lack of professionalism in his demeanor and interaction with me. From all the commercials and praise I heard people giving zerorez, I expected a certain level of professionalism.
They did good job to clean the carpets.
It was all great.
McKay was.really friendly and helpful. He took his time and did a thorough job.
Technician was very professional - i appreciated that he used corner guards to protect my walls. My carpets dried quickly. Good price for fast and effective service.
Price is competitively higher
Chris did an awesome job!
Quality work.
Would recommend.
Good product and good service!
Excellent customer service. Carpets and rug are clean and dry so quickly.
The service was quick: the techs were there the day after we called to seek service. The techs were very professional, clean and efficient. Our carpets look amazing.
Again they were able to make the carpets look new in a rental that not been vacuumed for 12 month's! They are champions on removing grease off a mechanics boots and ground in dirt.
Had spots not cleaned. He said it was the old carpet. I pointed out a couple of places and he went over them successfully. However there many areas he ignored.
Technician was efficient and thorough. Explained things well and would recommend Zerorez to anyone needing carpet cleaning.
The service and professionalism is impecable . I’m very satisfied with the results . Everything is very Clean and smells fantastic! Thank you!
Eric did a great job with our carpets!