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31746 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thanks, Drew, for an excellent job on the carpets and sofa and chair at the cabin. Well done. I particularly appreciate the efficiency of your work and the information you provided me about after-care. All the best and see you nnext time.
Easy to schedule. Fast service. Representatives work hard. Price is ok.
Tech did a great job explaining and cleaning!
Angelo and his crew ROCK !!!!!!
Cleaning Guy was awesome. He communicated great and did a fantastic job.
Your company cleaned my tile and carpets and did a horrible job. My carpets looked worse after you cleaned them and now they have a musty moldy smell. You returned and cleaned it a second time. I still have the moldy smell that occurred after you cleaned them the first time. My carpet never smelled like this until you cleaned them. The smell is making me cough and my carpet is ruined! I have used you in the past and didn’t have a problem. I don’t think the guys that cleaned them knew what they were doing. This mold /smell can’t be healthy. I want someone to contact me to resolve this.
The workers were hard-working, knowledgeable, and polite. They put in extra effort on my toughest stains. Myy rugs, staircase, sofas, and kitchen chairs look great!
Eric did a great job and was very professional and personable. would definitely recommend!
The technician was very knowledgeable, friendly, and was willing to work hard on heavy soiled places.
Great product and great cleaning techs! This is my 8th year using Zerorez.
Cleanliness, professionalism, quality
Great deal, on time, knowledgeable and friendly technicians
The guys were nice and very professional, however the job seemed rushed and a few spots, I believe, could have been pre-treated and brushed with the wide blue brush machine and had better results in the well trafficked entry way, they only did 2 rooms and I was charged for 3? Since it was just the trafficked areas a little more time and focus, I believe, would have produced a little cleaner carpet cleaning experience. Thanks for your time.
Lower prices!
The guys that come and service my carpet are always so nice and very informative with suggestions and advice where I need it.
Great service would highly recommend. Just had my carpets and couch cleaned and they look Awesome. Thanks Zerorez!!
I thought Sam was great. He talked about all that needed to be done. He did everything I wanted him to do.
The carpet was quite damp afterward; I was surprised about that. The carpet looks great. Thank you very much.
Very Clean & Profesional.
Customer Service was Great.
He Expained Everything Well.
He even used plastic corners around walls & my porch so he didnt damage anything & hose wasnt rubbing.
Well Done.
Two of the 4 areas were cleaned no good at all.
Quick and friendly!
The techs arrived in the allotted time I revived reminders, a call and text that they were on their way. First time Is used Zerorez and I will definitely be using them again.
Carpets look great! Tech was very polite and did a great job.
Friendly, efficient and did a great job
Dries very quickly and everything looks very clean!
Our technician went above and beyond to make sure we were satisfied. We doubled the areas we wanted clean because we were so excited with the results. JJ was our technician. Quiet and efficient! You should add a tip line on your payment options!
Quick, friendly and efficient
Thanks! On time, communicative...and your very nice crew did a great job!!
We had such a good technician come to our home. He was quick fast thorough and very accommodating. The stairs were left just damp instead of very wet as had been the previous case when I had the stairs cleaned professionally and when I had cleaned them myself. Thanks so much!
The carpet cleaning itself was pretty standard. The $500 whole house protection was a joke. The dog peed on the carpet tonight and it soaked right; it didn’t bead up or float on the fibers like the technician said it would. 5/5 for carpet 0/5 for the up sale.
Great job.