- Phone: 801-288-9376
- Visit Website
based on 33423 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very reasonable priced,do a very good job at getting the carpet looking good and on time
I don’t like being tied to an oxygen machine.i like the ability to move around.
Great service and my floors look amazing.
It really did not clean our carpets like if it was done with a steam cleaner.
I paid $325 for a soak to try and get some animal urine out of the carpet. I came back the next day and the carpet looked the same as before it was treated. I talked to a couple experts who cleaned carpets after and they said you can’t get urine like that out the carpet just needs to be replaced. I’d like a refund for the $325 because I’m still paying to replace carpet. The other portions of the carpet that had normal treatment looked good.
Zerorez promotion should be customizable to Cistomers needs.Basically prices should be customizable to Customer need.Service was best!
I've never had a better job! The tech got out wear/traffic stains that have been there for years. I booked an appointment years ago for this same problem. It helped it a little, but this time it looks like new. Great job!
No complaints! Carpet looks wonderful.
Amazing service and care. 2 hours window (which is so convenient), call ahead of time from employee, etc. overall great experience.
They were quick, very efficient and I will certainly use them again.
The technician was knowledgeable and considerate, however the grey spot in my familyroom is still visible.
The carpet does not feel clean. It dried feeling crusty.
Chipped my baseboard end stain is still there
Quick and Easy!
Great job!
Great technician. Did a wonderful job, very pleased with results! Extremely friendly and will use in the future.
Friendly, professional, OnTime, explained process & offered suggestions for problem areas.
You did not fail us on your carpet cleaning Job on 3/27/25, but our carpet did fail us. We have had this carpet several years and have had it cleaned several times. Will and his partner did a very fine job in a short period of time but we didn't see any improvement in the quality of the job from when it was done previously.
We have found that we must have a poor quality carpet that cannot be improved no matter the carpet or the method used to clean it. This was explained to us by both men that were here and cleaned the carpet, so they did the best they could but we did not see any difference in the results, which we understand. WE spent $500 as an experiment and Zerorez was the beneficiary of our experiment. Thanks, First name removed and Judy Last name removed
There were multiple steak marks left in our carpet where it didn’t have them before. It was very rushed and seemed to me that it wasn’t quite done properly. Our carpet still has lines still one week later showing where the carpet cleaner went over it.
I was pointed out urine drips behind my my couch, I moved away from the wall, the only room to get back there still got the drips, so I went and bought myself one of those flashlights did to text yuran, and I got quite a few spots.
Isacc and Dallon were great!
Responsiveness and thoroughness
I really like that my carpets dry within hrs. The techs are very considerate and friendly.
Thirty day satisfaction was what I needed for this second visit - did not disappoint.
Fast and effective service. I'm happy with how things look.
kind and good work done. The workers and nice.
I’ll clean my carpets look and feel afterwards!
The tech was friendly and informative.
The carpet is old so I may need to manage my expectations but the concern was in the higher traffic paths. It is much darker than the rest, which I was hoping would come out better. The areas l/spots where I have personally scrubbed are much lighter within these traffic paths so I know it CAN come clean. I guess I thought there would be a more abrasive treatment than just a once over with the machine.
Refund some of my money.
The price was expensive, higher than the last few years. Also there was one room with carpet that was obviously scrubbed but the dark wouldn’t come out. Now there are whiter-than-the-carpet blotches among the gray. I’d like it to be fixed if possible, or get a partial refund. The other carpets look quite nice by