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based on 33965 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have had 2 different jobs done in the last 3 weeks and I have been disappointed in both. I gifted a friend a carpet cleaning for their move-in and you guys totally rushed the job and skipped areas. I am embarrassed I told them Zerorez does a good job and they were not happy. I think the technician was in a hurry because he showed up very early and he just wanted to be done. I even tipped the guys before both jobs because I thought they would do a good job. That was my mistake.
I would like a partial refund and I would like to have a section of my couch redone.
Thank you
Dries faster and stays cleaner longer. Your technicians are friendly, knowledgeable and quick. My technician Dallin was delightful, and did a really good job at explaining what he was doing and what to expect. Great day!
Absolutely fabulous job! Had tenants in house for two years. Was concerned about dirt and certain areas with stains. All came out. He did an excellent job very pleased. Highly recommend!!!
Good and clean
Fast
Professional staff
Doesn’t leave my carpet soaking wet.
Our carpets cleaned up so great the technicians were knowledgeable and professional
Carpets came out clean. Good communication and was upfront about the cost. Very friendly.
ZeroRez was awesome to work with, easy to schedule, fast, affordable, and did a great job! Packer was amazing! He was super friendly, professional, and did a great job. We will definitely be calling ZeroRez in the future!
Instructions were clear, the technician was kind and thorough. My carpets looked amazing and the job was done efficiently. Would definitely recommend to others.
The technicians are always on time, professional, and get right to work. No residue left behind!
Fast, efficient, friendly service
Last name removed was very fast and professional.
Very considerate and easy to work with
The rep was knowledgeable, efficient, and very thorough to ensure the result we got was the best we could!
Great customer service. Carpets look great. They took about a day to fully dry. I would recommend this company.
The carpets stay clean for months after cleaning.
Parker was very efficient and professional. Love my carpet cleaning. Thank you!
Your service person was very careful not to spray on clothes when he sprayed the closets. He was quick and very professional. There was no odor and the results were
Positive.. I would use your service agai
The chairs look great... Dalen did a awesome job.
Ask if there is anything else before he packs up all the equipment
Easy to make a specific request for appt. Tech was on time and very thorough. Carpets look great!
Not a very thorough job. Paid for two furniture pieces to be cleaned and they were done very sloppy.
Very eco friendly and dies not smell of chemicals
Technician made sure he did the best job possible
My carpets look almost new! My technician was friendly and fast.
Quick professional and great service
I liked the technician and I like the feat the carpets feel.
Speed, clean results
The men who came did a good job.