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31745 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician took great care to keep my floors dry (it was raining) and to protect my wall corners. He did a great job all over, but especially on my stairs where the hand truck left black marks when we moved in to our home. I am very satisfied and happy to have clean carpets.
The technician was great
I was amazed at how clean my carpets came out
Great service!
Very good service!
Wish we had tried ZeroRez years ago! We love the end result! We have our own carpet cleaner and have tried to save money for years by using it but it doesn’t even come close to the job that ZeroRez does! I just wish their up-selling wasn’t so prominent in the whole process and the stain guard wasn’t so expensive.
I was not called 30 minutes beforehand or at all, to let me know the technician was on his was. The day before we were promised a call. The technician did a great job cleaning the carpets. He was friendly and informative.
Your agent called as you said he would, showed up and got to work. He did a good
job for us. We'll use your services again and recommend you to friends!
Both my wife and I were very happy with the results that were achieved by the service providers of Zerorez. Because my wife is handicapped we had some special requests that the employees were very happy to provide during their service call. Our carpets came out beautifully and the service provided by the employees was excellent. We would strongly recommend Zerorez to anyone looking for a great carpet cleaning company.
Quick and efficient! My carpets look great
Carpet and furniture cleaning was quick and dried quite quickly.
Technicians are very knowledgeable and friendly. They worked hard to make my carpets look great!
The people were great
Overall great service. I wish that they would have quoted us protection plans for the sofa prior to arriving.
The technicians were so friendly and easy to talk to, they did a great job and were 100% honest!
Our couch looks just like new and has a great, fresh scent again!
I don't know. If someone asks me they need to clean carpets I'd say we used zerorez, but I've actually never been asked that, so it doesn't seem likely to happen.
The guy was very polite and quick but still did a fantastic job!
Carpets look great and the technician was awesome
Fantastic technician. Did a great job and was so professional and helpful letting me know all my options for really cleaning up vomit.
Less chemicals
The agent, Sam, was thorough, quick and explained everything well. He was respectful and most courteous. We've used Zerorez twice now and will continue to do so.
First name removed
The technician was friendly and did a great job. I am looking forward to the stain protectant help my carpet to look nicer longer.
The young man who came was pleasant and thorough
They are always on time, courteous, and do an awesome job in a timely manner!
The employees are professional and friendly, and my carpet looks like it's brand new. Thank you!
Very professional and fantastic work!
Prompt arrival. Professional technicians. Great cleaning job.
Tanner was an excellent technician. He was on time and finished the cleaning job in a timely manner. He was friendly and great to work with
Fast and thoroughly done!