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based on 33686 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
technician was on time, in fact early and worked quickly and protected our home as he worked. Explained the services and did a good job. We have used your services before and the quality of service has not changed.
Excellent service and professional staff.
Whole room was missed
Fast friendly good job
I especially like the no residue concept.
The workers were kind and respectful.
After the first cleaning the carpet didn't look much different. I have a hoover home cleaner the size of a vacuum that I went over 5' of hallway and the water was dark brown. Zerorez came out for a redo. The carpet looked better but I was curious as to how deep the cleaning is so I again cleaned a room. The water was much cleaner but still dirty. To be fair, it takes me 1/2 hour to do a room and you all do a floor in 1/2 hour. My conclusion and opinion is using a good chemical cleaner is better than not using one. I have since redone the entire house and the carpet looks almost new. Thank you though for your cooperation.
Well done and very professional!
The stains are gone! We are waiting to see if they stay gone, because the spots have come back in the past. So far, so good!
Prompt arrival, accommodating and knowable and no chemicals.
The reason I had Zerorez out is due to urine. the dog had been in the house only for the last 2 years. These are not old stains. The house still smells and if fact I almost think it is worse. I paid the extra $180 for the pet service and feel it was a scam.
Disappointed with the results.
It made my home smell fresh.
The young man was on time, very thoughtful, and very quick.
Was really happy with the technician did a really great job carpets look amazing
Knowledgeable employees, great results.
I liked that Ethan, the technician who cleaned my tile floors was very thorough. Before starting, he asked if there were any particular areas where grout was especially dirty so he could treat them accordingly. He was very personable and completed the job in a timely manner.
Prompt services. Carpets look great
Tech was courteous and did a remarkable job.
Fabulous carpet cleaning!
I was able to schedule service in a rush. The service was done quickly and well.
It was really easy to schedule and the technician that came over was well prepared and was able to accomplish everything in less time than originally anticipated.
Excellent work, beautiful outcome, cordial employee.
All services
Efficient friendly service.
Your tech was amazing!
The person that did my carpet this time was the very best that we had ever had. He was polite, careful and the carpet looks better than ever.
Ben did a great job took the time do do it right and was easy to work with very good job
Thorough and communicative
Don't understand being charged $25 for a service fee when the carpet cleaners were already coming to fix a clean up job they botched previously. Since they were already coming I had them also clean our stairs and we had agreed on $100, which was fair. But right before leaving, they said they had to assess a $25 service charge on top of the $100 ... I think that is ridiculous.
Informative, through in cleaning areas, and very friendly customer focused. Areas looked really good when done and tried.
In past operator wore blue bootie to protect clean carpet. Is this still your policy cuz he did not . Our carpets are clean and were dry in time frame explained. Office very accommodated even gave option to move up appointment. We have used this business a lot in past years and were happy with their employees and service. Thank you !